Called and set up a day and time to do an estimate. 3.5 hrs past that time and he is a no show/no call. Update I was contacted and told there was a miscommunication and a call wasn’t made. He did apologize and offer to reschedule. I think when a business is willing to say sorry to a customer instead of just letting it go that says a lot about their character. I would give them another shot in the future.
PNotHere E.
Évaluation du lieu : 5 Oakland, CA
I had water damage in 3 rooms(bedroom, guest restroom and washroom) consisting of drywall damage, insulation damage, base board damage and pergo/laminate floor damage. I contacted Sefik after contacting 2 other contractors. I had found Krajina Construction through the Better Business Bureau website and had a good rating and all necessary licenses up to date. Sefik came the same day for a review of the work and emailed me the quote that night. After reviewing his quote and comparing to another quote from another contractor I decided to hire Sefik. NOTE: This work was completed at least 1 month ago. I was quite satisfied on the day the work was completed(6 days of work total) but wanted to wait this long to give myself time to evaluate all the work done and do a «burn test» of the work. Sefik’s work consisted of: — removing the damaged baseboards, drywall and insulation — replacing the damaged drywall and baseboards — taping all edges(90 degree corners and all other angles and curves) — matching the texture as closely as possible of the existing wall to the new drywall — painting of the new wall /baseboards During the removal of drywall Sefik also noticed a few improvements that needed to be made while the drywall was down in the wash room. Some of the plumbing he had noticed(and I confirmed) was not working correctly. Some of the shut off valves were frozen and needed upgrading to existing code and better parts. Again I knew of the frozen valves at least 2 – 3 years ago but was not in need to change them. Sefik did notice the valves and recommended the changes happen with the drywall down because any work done later on by another person would require ripping out a section of the new drywall he was putting up and repairing again. For this piece Sefik did the following: — cut and removed the defective hot /cold water valves for the washer — installed a new up-to-date box to hold the valves — installed the new valves and tested Other notes: — Cleanliness was great. Sefik lay down paper on all floor he would be working around to keep any dirt, dust, nails, texture and paint mess to a minimum — He swept each day all areas of the house that he was in — He was on time every day showing up at 8AM(as we confirmed each day) and/or within ±10 min of the hour — The work was completed 1 day over due to the extra work needed that was not found during the initial inspection. This was noted and approved by me in advance but mentioned here as sometimes the work reviewed at the time does not reveal all the damage once the work begins. — Overall quality of the work was awesome and I have kept his card on file for other work to be done in the house over the next couple of years(redo of kitchen(oven, stove, countertop etc) Give Sefik a call and at the very minimum get a quote and see what he can do for you. — taping the edges