New World Class Furniture

I had the best furniture shopping experience at New World Class Furniture.
I was looking for a modern couch for my living room and I scored the best deal here! Ethan helped us order the perfect couch and made delivery a breeze. When the couch arrived, I noticed that it was little high and my feet were dangling from the floor so I emailed Ethan about exchanging the current legs to shorter legs. He schedule for his team to come out the following monday to exchange the couch legs and they are absolutely perfect.
If you need any furniture, definitely check out this place. The customer service is phenomenal!

These guys are great! They have exceptional service, quality products and great prices. They have been there for us for years! I highly recommend this place for any furniture needs you might have.

WOW!!! Ethan is hands down the best in the Bay! They have so many options n prices r Incredible! The quality is Great too! Literally cant say enough good things! We will never go anywhere else! So glad we found this place!!! Diamond in the rough!

I change my mind. After 2 years later, I can tell the products are not authentic as its slowly breaking down. The woods are soft, and deteriorating. I just hope that the bed we bought will hold up strong, or else we’ll sink through it. LOL!!!

My husband and I kept browsing sofa that will fit our budget as well as our taste. However I cant find the perfect sofa for my style and so I tried looking at Macys /​Living Spaces /​Furniture Outlet etc. and wasnt satisfied on their product, till we decided to go back to NWCF and of course thank God Ethan was there and helped us in customizing our sofa. Originally the sofa that I saw is Sectional ‘L’ Sofa however I liked it but not that whole section, so Ethan said that he can customized the sofa for me the way I wanted it. And oh yes! it came the way I wanted it. Kudos to this Furniture Shop, i will definitely come back for more.

Excellent products! Ethan and Steven are stars! They have helped us find the perfect furniture for our place. There was a bit of an issue with the couch when it was delivered but Steven promised to replace it with a brand new one at no cost to us. And so he did!!! I’m impressed with such an excellent service!

New World Class is the right name for this furniture store along with the owners of it. Ethan was outstanding. He kept up with me as I chose bedroom, living room and dining room furniture. I had things in mind, but Ethan added to that and the results were outstanding. The delivery came as expected, even a few things ordered from the catalog came in earlier than I was advised of initially. I love working with professional people who exhibit outstanding customer service. Ethan listens and connects with you as a customer, making you feel like he is just as passionate about decorating your space as you are. You won’t go wrong going here and you will not be disappointed. The delivery was the best delivery I’ve ever experienced. The fast manner in which the two men worked, left my daughter and I breathless and very grateful that we pulled out of Ashley Furniture parking lot and into New World Class Furniture’s parking lot. What a beautiful twist of fate. I’ve recommended all of my family and friends who are looking to buy furniture and replace old furniture to New World Class, recommending they experience what I did in doing business with this team of professionals.
Hats off to you Ethan and your dad. You’ve made my transition to a new city that much better!
p. s. Wish there were more stars to give!

Went back to New World Class to update my bedroom suite. Best prices in town and definitely comparison shopped. Ethan is knowledgeable and knows exactly where to find what you’re looking for even when it’s not on the showroom floor .
He has my business for life.

I dont want to bad mouth this business. My only comment is we walked in and walked right out.

AMAZING!!! Will never buy furniture anywhere else but here! Come see for yourself!!!

Super awesome customer service and furniture selection! After searching for a quality ottoman that also provided storage (for what seemed like forever) my husband and I decided to take a look here based on the stellar reviews and this place did not disappoint. We found EXACTLY what we wanted AND for a great price. The never ending quest for the perfect ottoman has finally ended and we got to go home with our ottoman that same day.

After much research to finally find a dining set that we wanted, the site that carried it was a wholesaler. Locating a dealer from the manufacturer’s list that was still in business was challenging but that’s how we found New World and what a find! First of all — available and knowledgeable — then down to earth, helpful, professional, warm — a surprisingly unexpected totally positive experience with these folks. Reasonable prices and great service too — just a pleasure to deal with from start to finish. We will return and steer others here. This business deserves support because they treat the customer right. The online shopping experience has its place but when it’s time for meeting a product, especially one as large as furniture, the personal interaction with sweet merchants like Phil and Ethan can’t be beat. Thanks, guys. We appreciate you.
Meri F.

My girlfriend and I have been browsing the entire tri-​city area for new furniture, but always ran into the expensive stores that try to scam you. I think everyone can relate to that environment, a bit pressurized and car salesmen-​like. New World is totally the opposite.
The vibe of the sales team is top notch. And the prices are unbeatable! After a few visits, we finally decided to purchase a ton of furniture at incredible deals. Ethan hooked it up on the price and provided set up and delivery within a few days. We will most definitely return for future purchases.

We found Ethan at New World Class Furniture through Unilocal,but also did our due diligence and checked out a number of other Bay Area furniture stores. What brought us back to New World Class Furniture was Ethan (as a sales associate) and the flexibility of the shop (allowing us to get exactly what we wanted).
Our experience with Ethan was perfect. He is patient and offers advice (when prompted). He is not afraid to speak up and say that a piece of furniture (regardless of price) is not the best fit for our needs. He knows his products and industry well.
We were a bit anxious ordering our furniture since each piece (Sectional + Sofa + Club Chairs) had customized elements, and we weren’t able to see them prior to purchasing.
Outcome? We are beyond thrilled with our pieces. They are everything that we ordered and more – from fabric to construction. Delivery was seamless.
We can’t say enough about Ethan and would whole-​hearteldy recommend New World Class Furniture. Ethan provides a top-​notch customer experience.

Love my furniture. ETHAN is so patient not a pushy salesmen. They make you feel comfortable on any budget. Love the quality! And of course the look.
Thanks
Cheri

We went to this place based on all the amazing reviews and very high rating. Went in looking for couches, came out with beautiful black leather reclining sofas (love seat, 3 seater, and a recliner). Original price for the 3 pieces was $ 1900, after saying our budget was about $ 1350-​$ 1400, Phil priced us at $ 1360 including delivery! Phil is awesome and didn’t bug us or follow us around waiting for a sale. He let us look around, and helped us full force when we explained our needs and budget.
We will definitely be back for rugs/​night stands/​end tables. (There are catalogs for more rug selection too, seems like this goes with everything they have, catalogs for more selection). We appreciate Phil letting us take everything in and did not make us feel pressured or overload us with info. My husband and I HIGHLY recommend this place. It’s huge!
Awesome service, awesome selection and quality, awesome prices, fast delivery and set up!!! You won’t regret visiting this place!!!

Went in based on other Unilocal reviews. We were helped by Phil. He didn’t pressure us and was very helpful. We gave him our budget and told him what we were looking for. Within 20 minutes of looking at catalogs we found what we were looking for. The delivery was on time, within a few days of purchase and the delivery guys brought in and setup our sofa, love seat and recliner very quickly. I even got an email from a guy named Ethan the day before the delivery to confirm delivery time. I had an appointment towards the end of the 2 hour window so I called Ethan, He was very helpful and said he’d ask the drivers to rush the delivery. Overall great experience.

Excellent experience here.
We were looking for a new sofa and found this place on Unilocal.They have a very large showroom, and as others have mentioned, a bunch of catalogs to look at more things and pretty much customize the furniture how you would like.
We spent at least 5 minutes browsing all the sofas before Ethan approached us and politely asked if he could help with anything. This wasn’t a lack of service but a good approach of allowing us to look and think of questions before hounding us. There’s nothing I dislike more than pushy salespeople and Ethan was the exact opposite. After telling him we were just browsing he said to ask if we had any questions and quickly left us in peace.
We found a sofa we really liked., and after awhile of looking at it and sitting on it, we decided to ask him about it. He explained all the different options we could have with it, and left to see if he could work out a deal for it. He came back with a good deal for it and said he’d leave to let us talk it over. Great service and we ended up going with it.
We were able to get it delivered the following day and the deliverers were extremely polite and efficient. We got it all set up and are very happy with it. Great quality, great deal, great delivery, great customer service. The only way it could have been better is if it was free haha.
5 stars. Thanks Ethan!

I can’t say enough good things about this place. I have purchased two bedroom sets, two living room sets, and two dining sets with the help of Ethan and have been happy with all of them!
I originally liked a sofa set at Ana furniture that was 3600 but I showed Ethan and he was able to order the same sofa set for me for much much less!
I also purchased another living room set and dining set, I love that they are flexible with their times and most especially, there are a large variety of textures and fabrics to choose from, so you can basically design your own furniture! I have been coming here for years and will continue to do so for years to come!

Phil and Ethan absolutely provide some world class service at affordable prices. As many other independent furniture stores, they have catalog style ordering. A show room to provide examples but if you don’t see what you want, it’s very likely to find it in one of the dozens of catalogs available for you to order from.
The service is outstanding! They are men of their word and go beyond what is expected.