Truck Toyz

Just had a cap put on my 2004 Toyota Tacoma here and it was a great experience. The original cap that I wanted (Century High-​C) turned out to no longer have a version for my truck year and they suggested one from another manufacturer (ARE MX) that met all the needs. They were able to take me in back to see an example of the suggested model to make sure it was what I wanted. The cap came when they said it would, the options were all correct, the paint matched really well and the installation was done in under an hour and a half while I waited (they have a TV in the lounge area so I could watch the news and stuff.) Zero complaints and Mary (an owner) was really, really nice :) They even had a spare set of keys (which I lose alot) drop shipped to me. Highly recommended.

This business is as professional as it gets and sets an example for other businesses to emulate. I took my Century shell to their shop to repair a latch I broke and replace the brake light. While replacing the brake light they noted a crack developing in the shell. Mary arranged a warranty repair with Century on my 4 year old shell. Kudos to Century. When the shell was returned the crew noted additional damage had occurred in transport. As a result the shell was returned to the factory and I got a new shell at no cost. Kudos to Mary and her crew for the great service!!! Thank you!

Update … See my review of Shells Plus in Santa Clara where I was able to purchase a new shell, installed by professionals for a better price, shorter lead time and the outfit was closer to my home. Thanks Unilocal

When I bought a Ram pick up, this was one of my first stops afterwards. I am an electrician and wanted a camper shell that could hide my tools and make my truck not look like a work truck, so it wouldn’t get broken into. The owner (I can’t remember his name) got me a shell that was on special, custom matched the paint color, and got me a free light in the shell. He even had the manufacturer custom make the shell so that I could add a lumber rack down the line if I wanted to (they ground the bottom of the shell flat, rather than having it loop down over the outside edge of the bed of the truck). The price was fair, the work was excellent, and the color match looks like it came from the factory! If I still lived in the Bay Area I would be using Truck Toyz for all the other accessories I want to add to the truck.

Mary is awesome! She’s very understanding, I dropped off my mom’s truck this morning for installation. We’re going to call at noon to see if it’s ready. This place is easy to find, just right off of Davis and Doolittle. The two dogs there are very sweet! This place is very organized and professioanl.

I shop around, including online for my truck parts and prices. So I went to this place that my co worker recommended. I was trying to compare price from this shop. it was terrible, this guy don’t know where to look, think there is nothing for my truck. don’t have anything in stock for my truck, wanted me cough up deposit for special order. I already knew its was bullshit, gonna rip me off for parts and labor. No guarantee from him.

This morning I began calling around for a sliding rear window for my F350. It is a few years old and they did not have it in stock. They took my number and said they would call around and see what they could find for me. I wanted to purchase this today. They called back within 30 minutes, located the part I wanted and set it up so I could will call it. I had the part in my hand before the place near house even called me back.
Anyone can sell you parts. To me it is customer service that is the deal breaker. These guys deserve five stars.

I had a bed cover installed in my Toyota Tacoma, seems like they have a good quality products and I really like the way the cover turned out.
The only thing about this business is that I will suggest they improve the communication with customers, I think they drop the ball on the customer service side. Bad, bad customer service.

I dont usually write a review for a job done well or a job done right as that is what you are suppose to do. But this business deserves it though.
Ordered and had Truck Toyz install a tonneau painted cover. Though they were busy (a sign that not only is business is good but they are good to their business) they had something like 4 – 5 covers to install that day, they got me done and were friendly, honest, and respectful about it.
Regardless of money if someone isnt respectful they wont get my business. The price was fair and I feel comfortable that their work is solid and they stand behind what they do. I even went to the local dealer where I bought my truck 2 weeks ago and encouraged them to use Truck Toyz for accessories.
Thanks Roy and Mary.

These guys didn’t have what I needed — but they were willing to help me out by calling around to smaller places I otherwise wouldn’t know about, largely due to my Floridian past (not to mention my aversion towards mechanical things and tools).
Keeping this place in mind now, as the workers are helpful, and the place is packed with truck accessories! But the guys there agreed that these transport grade G70 chains will be tough to find, especially in short lengths like I wanted.
If you’re looking for those types of heavy duty chain, or anything you can’t find at Grainger or Harbor Freight, save yourself the trouble/​gas/​minutes and google Coordinated Wire Rope on 139^th in San Leandro — they’re quite hidden and have EVERYTHING you could ever need from this realm of things! They have PLENTY of everything, and they’re the nicest guys you could hope to work with.
They had the chain (also in 20′ lengths, but were more than happy to cut it as needed) they had the hooks, and they had ALL the other things I needed that I’ve been piecing together over the last week. Just my luck that I find them last… but that was my last time with such a problem now :) They need a Unilocal page bigtime!
Can’t beat these guys at Truck Toyz though, if you’re looking for anything considered to be a truck accessory!

I went to this place for a new camper shell for my truck after reading the reviews on Unilocal.
The receptionist at the desk and the owner are very good hospitable people who were very patient with my order and listened to all my questions and answered them knowledgeably and comprehensively. The owner even took the time to provide valuable advice and insider details concerning my interests that proved to be very useful.
The owner even personally installed the shell I ordered. The improvement to the overall functionality and appearance of my new truck are immeasurable.
I’m quite satisfied with my choice of supplier, my purchase, and my overall experience. I will go back to Truck Toyz in the future.
I would proudly recommend this establishment to anyone who has any truck accessory needs.

Very helpful and good service.

Warning!!! Shop at your own risk!!! My experience is almost the same as LW. I ordered a shell with the promos of a tool box later. I had to pay up front. That was in Dec. 2011. Now it is May 2012, lots of phone calls and more promises and excuses but still no tool box. I will never do business here again and I hope you stay away for your own good. I will update when of if I get my box or what ever happens. If I could take stars away I would. I don’t even think they should get one star!!!

This is a great shop with an extensive display, good prices and fantastic service.
I normally buy off online but I was having difficulty deciding what I needed. I was afraid of buying something that seemed right only to have to send it back or compromise. One downside about buying online is that I can’t feel the quality of the material or test fit things on my rig.
The owner spent a lot of time with me trying to understand what my needs were. He asked lots of questions and gave advice based on what other customers had done. I had spent 30 min of his time and left to think about it more. I returned a month later and he remembered me when I came back and spent even more time with me helping finalizing my decision. At no time did I ever feel like I was being pushed to purchase something. He was genuinely interested in helping me find the products I needed.
The owner was also very knowledgeable about the products he sold. He understood in detail the subtle differences between various products and could explain the positives and negatives of each option. In addition to having a large number of items on display, he could walk me through the various options offered by the many catalogs he has.
I finally made my purchase and it turned out to actually be cheaper than anything I could find online. It was a fantastic experience.

I recently bought a new lumber rack for my Tacoma at Truck Toyz. Everything about dealing with them was great, and I would not hesitate to do business with them again.
I called Truck Toyz because I wanted to buy a Rack-​It lumber rack for my truck. Mary, who answered the phone, was very helpful, and told me that while they did not have the right rack in stock (it’s a 10-​year-​old truck, so that’s not surprising), they could order one from the manufacturer. I was able to put down a deposite over the phone, which saved me a trip, and we agreed that she would call me to let me know when the rack came in. When it did I then spoke with Roy over the phone who explained how the install worked and who was able to pencil me in for an install that afternoon.
When I got to the shop they started the install right away. While I was waiting, I had a number of questions about the rack and about my bed liner, which was installed when I purchased the truck three years ago. Roy was able to answer all of my questions and was obviously happy to do so. At no point did he try to up sell me on the rack or convince me that I needed to buy a new bed liner, or pressure me to buy anything whatsoever. He was very knowledgable about what his other customer’s experiences have been with this rack and was able to give me advice based on what they had told him in the past. Combined with my experiences at Truck Toyz, this knowledge makes it clear to me that they take an interest in what their customers have to say and use what they hear to better serve us as time goes on.
The install went perfectly and was completed in a very reasonable amount of time. The whole process from my initial call to my driving away happy took just under a week, even though the rack I bought is not part of their regular stock. While Roy did say that they can’t always make that quick a turnaround on special orders — a lot of it depends on the manufacturer — I have no doubt that could not have happened so quickly had they not taken the time and made the effort to provide me with the best service possible.
After a couple of trips loaded down with steel round stock and tube I can say I am very happy with my rack, and I look forward to doing business with Truck Toyz in the future. I mean, who doesn’t like getting new Toyz for their Truck?

I bought a retractable tonneau cover for my truck, one that was shipped to me and that I need to put on myself. After 2 or 3 hours of struggling (with a friend) to figure out how to put it together and then onto my truck, we gave up. I called Truck Toyz and was told to bring it down so they could look at it. Not only did they fit me into their schedule that same day, but I was charged $ 45 less than what I was originally quoted. They are Very fair in price and do great work. I recommend them!

Truck Toyz took my deposit almost 4 months ago. I have called several times over this period and despite being ‘promised’ a follow up status update each time, I have yet to get even one return call. I have called multiple times over the past few business days and no one has even answered the phone. I can only imagine what kind of fight I’m going to have trying to get my $ 200 deposit back… save yourself; shop elsewhere.

Kudoz to Roy and company for the great first impression. I ordered a shell for my SUV (I haven’t received it yet), but Truck Toyz has constantly done the follow-​up calls to let me know the status and have provided alternatives for delays at the manufacturer. I like the fact that they are very customer oriented.
Keep up the good work (and I hope to see the shell as soon as the manufacturer has fixed their production issues)!

My business with Truck Toyz was carried out very well.
Service I requested: I bought a grille guard for my SUV, but I needed professional installation. First, I asked service at my dealer, and they told me that the labor fee is $ 450. I was like NO WAY! Truck Toyz did it for $ 140, which was reasonably priced and was more than 3 times cheaper.
Nice thing they did: The schedule was pushed 30 min later on the day of schedule. They reminded me on the phone in advance so that I did not have to waste my time waiting at the location until the car got under installation.
Something that I recommend people: The location is at industrial area, so there is no café or place to eat in walking distance. If you plan to stay during installation, I recommend you to bring something that you can kill your time or bring another person to take you somewhere else. They have couch and table for customers.

i give them five stars, i found them by accident, i was driving by and i saw their sign, i walked in and they had really nice place, and have tons of toys for trucks in-​stock, they can also order any thing you need, there prices are real real good, cheaper than on-​line stores, the parts can be ordered and delivered the next day, they are very help-​full, you can ask them for advice on anything and they wont BS like other parts shops. i bought intake, chip and throttle body for my hummer, they installed it and it was ready to pick up the same day, the prices was cheap, i wasn’t expecting to get it at that price, i also ordered a tool box for our company truck, it came in the next day and Chris even gave me brackets to install it at no extra charge, if you are looking for a great honest place to get accessories and parts from go to truck toys, they also do bed-​liners and racks and stuff. two thumbs up