Batteries Plus

I went in to get a battery for my watch they were rude, they damaged my watch and they didn’t take any responsibility for damaging it. Just told me it was my fault that somebody else had done it and then they told me they couldn’t replace it go to a jeweler. Super rude no customer service will never go back if there was less than one star I would give it to them.

I wouldn’t let my worst enemy shop at this place. If you have to warranty something, do it when the owner is not, if you fail to do so be prepared for horrible customer service, verbal threats, insults, and if you’re lucky he will call the Police on you while cowering in the store while yelling threats at you. The store will be closed during its posted business hours because the owner abuses his employees and forces potential employees to do «working interviews» but won’t pay them as required by law.
It’s a racket. I will admit that some of the products are ok with decent warranties. Just be aware that if you need to use the warranty to go to another BP store. This one won’t be around long.
Also, if you are an animal lover, stay clear. The owner leaves his poor dog in the store at all hours. The dog is lucky to get 2 walks a day. The dog must relieve himself each night somewhere, which explains why the store smells like dog urine and feces. You’ll see all the bottles of air freshener, so the owner is fully aware. The dog is lovable and if you can take him, you would be doing the poor dog a service.

Any business that closes before their posted sign hours is officially on my places to never spend my money list. Business who can’t abide by their advertised hours are unreliable, and disgust me. I will change my review for any company who makes amends and does what they are supposed to. Serve customers… What ever happened to customer service?

I would give 0 stars if I could. The owner/​manager was incredibly rude to me and made me cry. I will get my batteries and flashlights elsewhere. The workers were nice, the manager was just a huge dick.
Would not recommend.

I asked for a 16 430 battery because that is what i needed, none other, and the guy never said flat out that they did not carry them until i had wasted time there looking for them. He simply kept rudely repeating that it was a D cell and I got annoyed because i wasted time looking for the battery there because he kept saying it was a D which i thought he was saying ‘it’s with the D cell batteries’ but what he was actually saying was, ‘well, i have other batteries with that voltage and i would like to sell you the wrong battery because i think you are an idiot and i want to profit’. But no sir, you were the idiot. And dont tell a customer they aren’t listening, you weren’t really explaining or listening to me. The girl working with the guy was also very rude, she did whiny baby eye rub with both hands behind the manager while i was simply trying to say that it would have been most proper to simply tell me that you did not have the battery instead of not flat out admitting your shortcomings. Im never going to batteries plus again, i dont care how inconvenient it may be.

I am a frequent customer in this store for many different battery needs, but that ends today. I was in the store this afternoon to purchase a battery for my cell phone. I saw the owner talking to one of his employees, so as not to interrupt, I just walked around. Then I heard the conversation getting louder. As I came around an aisle, I saw the owner yelling at his employee then he pushed him hard on his chest! I couldn’t believe what I was seeing as the owner knew I was in the store and they were not alone. They employee took a step back and the owner continued to yell at him. I took this as my time to leave before things escalated further.
This is VERY unprofessional behavior for a business owner ESPECIALLY in front of a customer! I will NEVER set foot in that store again after what I saw take place today. I can only hope that these reviews are seen by someone in their corporate office and that something is done about his behavior.

Looking for a replacement vehicle battery. Batteries Plus had two options to choose from, and the Assistant Manager Ryan C went out of his way to ensure I not only had the right product, but also excellent, friendly service.
He asked if he could replace the battery for a small fee and, as I was eager to be done with the repair, he did it promptly and correctly. Price was comparable to online and AAA with included install. Would return for my portable battery needs.

Jim was extremely helpful and even stayed open late to help me out in a jam! Its rare to find someone who is willing to do that these days!

I took my battery in as I had a problem starting my vehicle. The vehicle hadn’t been started in a couple months. It was within the warranty period. They said it had been sitting for a while which I did not deny. The voltage on the battery was low and they put it on their charger. When I called and asked about the battery they said it was charging and I could pick it up when I was ready. They said since the battery had a low voltage and had been sitting, it was not under warranty any longer. I asked if I let them charge it over night, would it still be under warranty, and the answer was no, it would not. This is why I purchased a battery from them, was for the warranty. They didn’t seem to care about my business and seemed very dismissive. Bad experience, and needs to be shared. When you want to buy a battery they are nice, but when you return a product, they don’t like it, and it shows. Lots of promises up front, but the end result may be bad for you. Beware!

Came in on 8÷16÷14 around 7 pm… the guy who helped us, i think his name was eric, was awesome. Super nice, knowledgable and helpful! also gave us coupons for future use.

This store carries just about every type and size of batteries you can think of, all at a pretty reasonable price. I’ve gone to them twice now for a new motorcycle battery and have always been blown away by their outstanding customer service. Highly recommend and will continue to return for all my future battery needs!

Very good service and good inventory. Took a little while to change my watch batteries so the owner took a dollar off each battery. Very friendly service, will return for sure. They sell car batteries too!

I do work locally that requires some pretty serious batteries from time to time so I hit these guys up and was pleasantly surprised by the staff. They were very helpful, brought the batteries out for me, answered all my questions. Highly recommended!

I stopped by here for a cell phone battery and auto remote battery. Very good service — very friendly and helpful. Yes, the cell phone battery was $ 30, which is twice as expensive as online, but I could get it immediately and know it wasn’t junk. Overall, I’d return here. Recommended.

Needed a new car battery went to Sears and two workers sitting on the curb said they would help us after their 30 min lunch break… remembered Batteries Plus and was hoping they had car batteries. We were greeted with enthusiasm and treated like an important customer. Had battery checked and new one installed in less that 15 min. for less than $ 100! I have always been impressed by their willingness to help from a tiny hearing aid battery, watch battery or just about any battery you might need. I will go no where else!

If Radio Shack doesn’t have the kind of battery you’re looking for, Batteries Plus will most likely have it! Not only will you most likely find the battery that you need at this store, but you will most likely get it at a great price as well. Customer service here is great and I will definitely be coming back again if I ever need their services again!

Stopped in to see what Batteries Plus had to offer on my way to Radio Shack and am glad I did! Talked to a nice salesman named Jeff for a bit and found out they can give commercial pricing on most batteries! I have many APC battery backups that need replacement SLAs so I will be buying from them whenever I can!

I’ve always been treated with respect here. Always greeted when I walk in, even when they are busy.
They have had almost everything in stock that I’ve asked for, and ordered the rest promptly, called when it came in.
They carry Streamlight products! Maglites at Home Depot are a poor substitute for my Streamlights, good to know there is a local source easily accessable.
The prices aren’t necessarily cheap, but nothing in SLO is. Par for the course.

Excellent service and knowledgeable. I bought small speciality battery last Friday. Today my truck battery lost its charge (my error of leaving the lights on). Jeff tested my 4 year old battery as well as my alternator and was confident that I did not need a new battery at this time. They know batteries.

Went to BatteriesPlus today. Looking for rechargeable AA
batteries for my solar garden lights. The person took me to
exactly what I needed quickly and efficiently.
I have been to this store before and always received excellent
service. I would recommend BatteriesPlus as a place to
get exactly the type of battery that you need at a good
price.