Doctors Hearing Aids & Audiology

I had an appointment with them on 10−23−15 for a hearing test. I was told I needed to come back on Monday to meet with the doctor to go over my test results. I told them I know I need hearing aids because I have used them for the past 8 – 9 years. I live in Paso Robles so it does take about 45 – 50 minutes to drive to their office. So, I drove back down to SLO for the second time on 10−25−15. I paid my $ 50 co-​pay and then waited in the lobby for 20 minutes. Finally, I was called and went into another room. A Dr. Mullens (sp?) came in and asked why I was there today. I told her that my hearing has worsened and I would like to discuss the new hearing aids available. She looked at my hearing test and said… «Yes, you can definitely benefit from wearing them. Looks in my ears and throat. All of 4 – 5 minutes… then walks out. She comes back in the room and tells me to see the office manager and that I need to schedule ANOTHER appointment to see the person that can discuss the hearing aids!!! Another appointment??? You have got to be kidding me!!! Apparently, they have two separate companies. The audiologist and the doctor and then the company that sells the hearing aids! So, they schedule me to come back the following day on 10−27−15 to discuss the aids at 3:30. (Needless to say, I was very upset when I left! 3 visits in 3 days???) Then the next day 10−27−15, I get a call from the Office Assistant to tell me they are sorry but they have «double booked» my appointment that day!!! They accidently scheduled two people for the 3:30 slot! I then told them I am tired of getting the run around… I will NOT be returning! *** I paid my $ 50.00 co-​pay and they billed my insurance $ 46.26 for the hearing test, which was administered by an INTERN from Cal Poly… AND they billed my insurance another $ 145.35 for the 4 minutes Dr. Mullens was with me!!! Can you say «SCAM»??? **Beware of this establishment!!!**