If you want unreliable delivery service for important packages and end up having to pick up the package yourself use Fedex. Customer service 1 – 800 number is unreliable as well making false promises and when you call back claim they have no record of any previous calls… The only reason they are getting 2 stars is because of the front desk clerks who were personable and understanding.
J R.
Évaluation du lieu : 2 Santa Margarita, CA
This location is great if you’re shipping paper in which case you would likely go elsewhere, like USPS. But in this world things need be done which are not so typical, such as haz-mat shipments which FedEx prides itself in effectively transacting. Unfortunately, FedEx does not staff this location with personnel knowledgeable in such shipments. Most recently an employee placed a sticky note atop a declaration of dangerous goods which subsequently led to a rejected shipment. FedEx nonetheless invoices the customer sending them on a three-month, twenty phone call journey disputing the charges. After this, the rejected package is returned damaged. FedEx, you’re slacking!
Kristina B.
Évaluation du lieu : 3 San Luis Obispo, CA
FedEx is a great shipping service, but one employee in the front office didn’t want to answer questions. She may of had a bad day, but I think I will avoid that office going forward.
Lucy S.
Évaluation du lieu : 5 San Luis Obispo, CA
Super intelligent staff and friendly couriers who move super fast.