Knecht’s Plumbing & Heating

Not happy with their service. Over the past year we had Knecht’s out to our office for A/​C & heat issues, which took months to resolve. In their defense, it was due to the tech who slacked on follow up, and that person is no longer there. However, every time we made a call to address the recurring problem, we got some attitude from the person handling the service call desk.
Recently we needed a minor plumbing issue addressed, and we had to make multiple follow up calls for a job that ended up taking minutes to do. We were told that the part was on back order with the supplier, yet we found the part at Home Depot! There was a toilet out of order for TWO WEEKS! Not acceptable at all!
The only reason I’m not giving Knecht’s one star is due to the lady who answers the phone and began handling our service calls (Stacy, I believe is her name). She was always great and very professional on the phone.

Horrible, dishonest and condescending to us the Consumer. would never use them after 3 times. still issues and no willingness to negotiate issues they fixed… I never wrote a review before… but this was infuriating. especially their unwillingness to think we as the Consumer have a brain and can make informed decisions, their ability to fix issues that are complex… they can’t do at all… so…we need to support our Local Business that don’t have money for advertising, or those that are larger. let’s really make Unilocal work for our area… Thank you Unilocal… It is important to take time and review and. someone else… never got a bad review after a HUGE mistake. why??? Because. they had integrity. they knew from what I said they had made a 6,000 mistake and put me through lots of extra pain… I respect them for that. We deserve Integrity in our Community and total support for those trying to make a living in this economy. I am deeply saddened for any Consumer that doesn’t know… we do have Brains and we can, if given the chance. make INFORMED decisions. but they wait. until another problem occurs so we have to pay again. and for me. the problems never got resolved and now I have more prob​lems​.finally​.my young adult son fixed one problem… but now. the other that they fixed. who knows??? I have a complete mess and expensive repairs due to lack of completeness and integrity… Thank you again Unilocal… We are blessed. and I hope everyone thinks about this as we do business… in our area… we deserve ethic, being treated as a human and assuming we are smart… unless proven otherwise. they have no right to be making our choices

This is my 2^nd time using Knecht’s and I think they provide the BEST service in SLO County. Last time they installed two toilets on time, on budget and on this trip they installed my roman tub and updated the fixtures. Austin was so delightful to work with and to my great surprise, I got to meet Sam too. What a wonderful local business. I highly recommend Knecht’s to everyone! Thank you.

Very fast and personal service for our office heating. I got the feeling that the repair tech really cared. He spent the time to do some extra maintenance, replace a filter, take some measurements, etc. all at no extra cost «since I’m here.»
Very reasonably priced and couldn’t possibly be faster. Highly recommended!

Great service! On time and fast without jeopardizing quality! Thank you Matt Ackerman (Plumber) for being so knowledgable and professional!
Wonderful! So helpful and professional! I read the other reviews and found the negative remarks to be NOT the norm for this company. The people that I delt with in the office where very helpful and they sent a plumber out the same day! His name wasatt Ackerman and he was very helpful and he was very respectful when talking with my elderly parents about what needed to be done! He was very honest about what needed to be done and he was so fast a thorough! I would highly recommend them!

Knechts maintains our office’s heating and air conditioning system. They are very professional and courteous. Whenever we have an emergency, they are always quick to arrive and take care of the issue.

Knecht’s came to my home to measure for radiant floor heating. They spent 2 hours measuring everything, taking photos and talking about options. After they were finished, I expected to have a bid within about a week. 2 weeks later I called regarding the bid and was told they had an emergency they had to deal with. It has now been 1 ½ months and still no word from Knecht’s. Why did they waste my time and theirs. Very unprofessional. Maybe they should be called Disknecht!