The doctor was nice enough and informative, however the reception staff was not very accommodating. I paid the extra fee for the contact lens exam and was given a pair of trial lenses to take home. The lenses did not work for my eyes. When I called to ask for a trial pair that worked, the receptionist refused to give another trial and insisted that I purchase lenses which I’ve been wearing for years at an expensive rate. When I questioned the rate, I was told this was a fixed price from the manufacturer. After a phone call to another optical place, I purchased my lenses for considerably less.
Jim G.
Évaluation du lieu : 1 Baywood-Los Osos, CA
Ok so my insurance said that I had to go to a big box store for my glasses. So I picked Sears. They were friendly enough helping pick out my glasses and taking my money but after that it all went down hill. It took a week longer to get the pair I ordered and then the broke after 2 months so I took them back in to get them fixed the lady behind the counter was very rude and acted put out that I was there and told me that I would have to pay a 25 $ copayment, what they never told me that before this is the last time I go there and my wife who also needs a new pair will go else ware
Tess K.
Évaluation du lieu : 5 San Francisco, CA
I had a great experience at this place. I’ve been living overseas in Australia for a few years and was desperate for a prescription in the few days I was home. The team at Sears got me in right away and dr. Mullikin was very kind and accommodating. Couldn’t recommend these guys enough!
Doug S.
Évaluation du lieu : 5 San Luis Obispo, CA
Excellent service, my new glasses were ready in about a week .The staff helped pick the right size frames for my face.
Christina G.
Évaluation du lieu : 4 San Jose, CA
I recently ordered two pairs of glasses for 99 $ through this Sears Optical, and was definitely not disappointed. I was even able to pick two pairs of super-nice designer frames(normally in the 100 $‘s just for the frames) that were stylish and modern. Usually, when places have these sales all you have to choose from are stuffy librarian glasses… but not this time. I was IMPRESSED. I also found the ladies who worked here to be quite charming and helpful… even though business was definitely booming I didn’t feel ignored, and they took the time to place my order initially, perform the fittings, and look up the completed prescription once it had been filled. And most importantly… they DIDN’T give me grief over the fact my prescription was faxed from elsewhere(a cruddy Lenscrafters up North that seemed to take a whole day to fax my RX over). Thanks, sears optical for the fantastic, cheap, no-hassle glasses!
Mrs. B.
Évaluation du lieu : 5 San Luis Obispo, CA
I would definitely go back here for an eye exam, contact prescription, eyeglasses prescription, or new eyeglasses. Went here for an updated prescription and ordered a pair of prescription Ray Ban glasses while I was there because they were such a great price. Super friendly and helpful employees.