Massage Envy – San Marcos

**another ten days have gone by and still no response. Love how they respond on Unilocal to make it appear to potential customers that they actually care. Such a joke.
**after writing this review massage envy did send me a message asking for my contact info; I provided it. That was a week ago, Ive heard nothing since.
This is very long overdue. The Unilocal ap showed this business because I was in the area and it hit a nerve due to my experience years ago. My husband and I were members for about a year. We did have some good experiences at other locations (mainly in the LA area). However, this location tended to be lacking. The therapists were just okay overall. One even stopped half-​way through my massage and said «ok, Ive done your whole body. Where else do you want me to work on?» Definitely not relaxing. Also did not enjoy the neon clock that projected the time on the ceiling. The last straw was finding out that some of the therapists at this location stacked sheets (so they would just take off the top sheet in between clients and another would be lying underneath)… Totally gross.
The worst part of the ordeal was that when we cancelled our memberships we still had 5 or so massages paid for but unused, which they said we had to forfeit. I received a card in the mail saying that they were being sued for this very reason, but not sure what came out of the lawsuit. Guess I should probably look into that.

I’m going to keep this short and simple. I was a member and had multiple massages that I did not use, so I gave a few away to family members. The staff tried to get my brother to pay a ten dollar transfer fee that I had already paid and they also made me pay for a massage that was already paid for. I cancelled my membership and I will never return to these scam artist again. smh Ridiculous.

Recently massage envy has turned their what was a good massage into a jailhouse rub down! It’s like getting a massage in jail if they had them! So many lame crap stupid corporate rules prevent a decent massage from happening. Do not get a membership here try any other place first use this as a last resort! There are many other business’ to use other then this crappy business! You have to have blankets on you the entire time no longer is a sheet ok wtf is that? Many therapists don’t massage your glutes and that’s your core area! They keep making it worse every time I go in now and they have told the therapists to notify police if you say anything wrong or anything happens they may not like whatever that means! Who wants the cops called? Avoid this place like AIDS

5÷11÷16. my daughter-​in-​law received a call today. They tried to run my card again. They tried to use a card this time, that is an old card. They Do not communicate; as in their financial favor. I am filing a new complaint with the BBB and if they run my card this month, I am forced to file a lawsuit against Massage Envy San Marcos. Something tells me I am not the only one this is happening to. DO NOT Join A MEMBERSHIP!!! THIEVES!!!

This is a review for Tee at this M.E. location.
My husband and I received a couple’s massage here recently. I’ve had MANY massages and at one point was even a M.E. member, but Oh, Em, Wow. Tee has incredible talent as therapist. I was THIS close to signing up as a member again because of her. Why?:
1. She didn’t waste a ton of time talking in the beginning and cutting into massage time
2. She was attentive to my trouble areas, the neck work she did was amazing. And unique.
3. Her technique was corrective without being painful (nothing worse than getting your muscles crushed during what should be, a relaxing treatment)
4. Pressure was ON POINT
5. The whole treatment felt completely customized to my preferences and needs
6. No sales or rebooking persuasion at the end of session
What sets apart good therapists from a PHENOMENAL one is massage technique and customization.
The reason I will be going back is because of Tee. I highly, highly recommend her. And I may even sign up as a member again. Maybe. It’s really tempting. I’ll fit it into the budget somehow. ;-)

I received a gift certificate for the holidays to try Massage Envy and was calling local locations to find the earliest appointment. Everyone gave me their earliest offer, no problem, except this location who actually RETRACTED their offer. The phone call went something like this:
Me: Hi. I’m looking for your earliest available appt.
Receptionist: Today? Or in general?
Me: In general, but if there’s one today I guess that’s earliest.
Receptionist: Ok we don’t have one until 9pm tonight. Are you a member?
Me: No, I received a gift certificate to try it out.
Receptionist: Yeahhhhhh. Unfortunately we don’t have any openings today…
Me: Okay…
Receptionst: Yeah sorry.

5 stars based on Mareesa the esthetician and front desk. The gals up front are always welcoming and attentive. I’ve never had an issue with improper booking except for once, but hey! we are all human.
Mareesa is super sweet and has AMAZING technique. It’s a given when I get a facial with her I’ll be snoring lol. She is always on time, prepared, and thorough. She is definitely a hidden gem!
If you need a AMAZING facial, come see Mareesa!

I had only been to Massage Envy twice and both times were because I got gift cards as Christmas presents. Although I do like the setup of this place, I would only rate the service as satisfactory. I’ve had better massages before for a lot less. I think charging $ 100 for a massage is too much when you can the same if not better quality for a lot less elsewhere.

Not that great. My daughter and I had a mother daughter massage. Mine was weak hers was brutal. My therapist had obviously just had something with Italian dressing for lunch because I could smell it on her hands and breathe. Don’t waste your money there are much better places out there. The lobby and receptionists are very nice though.

I had a great deep tissue massage by Ruben and he used his hands and not elbows. Tension headache gone, shoulder and neck pain at bay. I’m a relaxed and grateful customer!

Nice atmosphere and Yesi (the girl who checked me in) was very nice – not too pushy, and she let me do a 3 month membership since I didn’t want to commit to a year contract since I am expecting baby #2. Alex did a great massage too and was very accomodating. True, you don’t get the frills of a $ 300 massage, but you’re paying much less for a still very relaxing and enjoyable massage!

My daughter gave me a massage and the San Marcos refused to book an appointment unless I gave them my credit card number. This was a gift and there would be no need for my credit card– unless they were going to try to force a membership and start billing my credit card

Amazing experience! So relaxing and professional
Many locations in California.
Highly recommended.

Not a fan of massage envy. They will sell their membership from day one. Get ready for that.

I came here because I had a gift certificate for an hour a half massage. I have no complaints about my massage. Tony was excellent and treated all my targeted areas with care and attention. The only problem I have with Massage Envy was they persistently tried to sell me a membership AFTER my massage, and if that’s not a way to kick the zen out of your brain I don’t know what is. I expect to leave a spa experience with a glass on infused water and «thank you for coming in». Not a selling pressure. NO means no!

Everyone is really good for massages and facials. I had one person once whose facial was OK, but other than that, great staff overall! Lori is amazing therapist for massage and Lina gives wonderful facials.

Here’s the deal. Enjoy the first massage therapist you see there because 1) likely its the best one they have which is why you got her on your FIRST session and 2) you will never see this person again. The rest will be recent grads with different levels of skill, most of which will be on the lower end. And there is no way they will let you out of your contract even if you get let go from your job. You signed you pay until it ends.
Instead of a cheep massage once a month I would suggest getting a professional with experience every 2 months. Its just so much better when its a good massage.

While I was on vacation in Arizona, I went to a Massage Envy and got talked into a membership. The idea of getting a massage once a month sounded great! Fast forward a year later and I never used it once!
I decided to go into this Massage Envy in San Marcos since it was the closest to my house at the time. I had 12 massages and/​or facials to use and I was going to use a bunch of them over a couple of months and then cancel. After going to the Massage Envy, I didn’t care at all about loosing the few hundred dollars that I had paying for my membership.
The massage was okay but I definitely didn’t leave feeling like I was a new person (which with a good massage, I do). The facial was HORRIBLE! The esthetician talked non stop and all I wanted to do was relax. As soon as she asked me what kind of cleanser I used, I knew the whole experience was going to one big sales pitch. So the entire time I had to listen to her talk about Murad products and in the end I was extremely pressured to buy the products. This is NOT how a facial is supposed to be. Feel free to tell me a little about your products. Then be quiet and let me relax! Then at the end ask me politely if I would like to check out any of the products. DO NOT PRESSURE ME LIKE A USED CAR SALESMAN!
I forgot to mention, when I first walked in, I was told that I HAD to leave a tip. In my opinion, a tip is for when you deserve someone did a great job and DESERVES ONE. Sometimes I give big tips, some medium and some small. If you do a great job, you get a great tip! I definitely left the bare minimum and will NEVER USE A MASSAGE ENVY AGAIN!

I walked in asking for a experienced massage therapist. I have back issues and was in town for business. Booked for 4 days later The kid they had me go too had only been doing massage a few months, sweet but very inexperienced. But when I asked him to use more oil he got irritated and mentioned it a few times that it was hard for him to massage with oil. Ok? Never really worked the kink in my neck.
Then they tried over and over to sell me a membership.
1– I don’t live near a massage envy
2– it sucked, naw I’m ok.

This location takes the cake. The staff up front is always very nice and even on the phone they’re ready to help however they can. My appointments are always scheduled quickly and efficiently — typically getting me in within a few days of calling which works great with my schedule. No one is pushing products which I’m sure is probably against company policy but I seriously appreciate it. Being bombarded with sales pressure after a great massage can completely ruin it but I’ve had nothing but amazing experiences with them!
I’ve been to this location a couple times now — my third location and I actually avoid the Encinitas store because of negative experiences. San Marcos store is my favorite. As for the massage — Chris has been just as great as the rest of the staff. He gives an amazing massage, he’s professional, polite and makes it easy to relax. I definitely recommend him!
Thanks Massage Envy, what you’re doing — it’s working. :)