Gamestop

Rachel is very helpful. I had problems with my ps4 so I went in and took it in. I had bought it last year with an extended warranty. She did not give me any problems. She detected the problem and switched out the ps4 for me that same day. Their warranty is awesome. As for Sony, you’d have to mail it in, wait a week or two for another. I’m just glad I did not have to do that. And, I was able to purchase another extended warranty which I did for 2years for $ 59.99.

The two employees I have met the times I was in the store were really helpful and friendly. They definitely make me wanted to comeback to this store.

Went in as an act of last minute desperation during the hectic Christmas rush and to my surprise the staff was still very helpful, knowledgeable and accommodating; not to mention attentive to all of the customers frantically moving about the store. Such a good experience from such a young staff. I would definitely come to this store again for my video game needs!

The tall gentleman behind the counter with the glasses really knows his stuff. he was able to give me some information about the PS4 had I not known, I would’ve purchased products that would have not been useful to me! The store is always clean and everything is clearly marked and in order! as compared to the other game stop in Tanforan, this location is better.

I’ve never been to this EB Games when they’ve had a Wii in stock, but they always have lots of used DS games for sale (but never Tetris). They don’t have a huge selection like Best Buy, but if you know what you need, they can order it for you. Used games are usually $ 5 cheaper than new ones, but you don’t get the correct box, so I stick with new ones.
If you like EA games like The Sims, Madden, etc., you should definitely check them out at EB. The story is, guys who work at EA in Redwood Shores come here to sell their games, often brand new, and then EB Games sells them as used.
The guys who work here are really helpful and knowledgeable about the game systems and games they sell. Ask them for recommendations and they’re usually more than happy to help.
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Bonus points for:
Once upon a time (8 months ago), there was a midnight release for The Burning Crusade, the World of Warcraft expansion. Guess who went? MEEEEEEE! :)
There must have been at least 100 people in line. Guys with their girlfriends (who probably don’t play WoW), biker dudes, a group of goths, and of course a fair share of geeks and nerds. You remember those guys who used to play Magic or D&D in A Hall? (Aragon High School reference!) They were there with friends… and I was there by myself. Thank God for cell phones. I stayed on the phone with my bf who gave me the play by play of the new expansion and then my friend Tim, who I convinced to stay on the phone, so I wouldn’t feel like a loner.
This was the Hillsdale EB Games’ first midnight release and I think it went pretty smoothly. While my bf had to wait outside of a cold NY Game Stop, I got to wait inside the mall. Another expansion has since been announced, and I would gladly come to EB Games to buy it at midnight again.