Gregory Baker, DDS

Love these guys! The staff is efficient, and dentist Dr. Terry Codington, especially, is educational, entertaining, and does the work of a true artist. Great dental work; terrific, friendly staff. What more could you want?

Heard good things about Dr Baker from friends and colleagues, but heard that his front desk staff can be pretty clueless. Well I took a chance and gave them a call and the staff was great, explained that my first appointment would have to be longer so they can do a full workup. I said sure, it’s tough to take 2 hours out of a workday, but it’s important, so let’s do it.
So we booked an appointment, while on the call I put it on my calendar, blocked my time at work and got OK from my manager for the time. Assumed the person I was speaking to did the same… well I guess that’s too much to ask?
Today was supposed to be my appointment. I thought it was strange that I didn’t receive a call yesterday to confirm, so I called first thing this morning. Talked to two people, first one was clueless, didn’t see my appointment on the calendar, transferred me to someone else. She said «I remember you, I called you because I forgot when we scheduled your appointment.» WTH??? You didn’t write it down in the calendar or computer like any intelligent person would do? You FORGOT?
She then goes on to say, «well I called you and left you a vmail.» Well no, you didn’t. The number I gave you logs each and every call and vmail. There is NO call from them or vmail from them at anytime between the day I was told I should go to Dr Baker to now.
I just hung up on them… as good as Dr Baker may be, if the front desk staff, who are as important as Dr Baker is, can’t do a simple job of noting down a schedule, I can’t trust the practice…

I had the best dental visit ever last week. I had been to Dr. Bakers office once before and had a great experience so I came back for my initial and teeth cleaning. He explained everything, his staff is super amazing and friendly. I left feeling great. Thank you to everyone for such a great visit. See you in four months!

Dr. Baker and his staff are the best, they are on time, friendly, and Dr. Baker does an excellent job of making sure you are numbed up enough. He also spends a great deal of time explaining exactly what he is doing and is great at putting a game plan together when you need to have old fillings replaced etc etc.

Dr Baker has been our dentist for over 5 years. His office is pretty old school. No T.V.s or video games for the kids But he’s a great personable dentist. He’s usually right on time and I never find myself feeling rushed when I’m talking to him. The staff is friendly and always very helpful. I