Guess

Poor customer service. …manager Ruben Barraza is unprofessional and full of attitude!!! Train, train.

The sales associates are terrible they won’t get you another size
Walked out of my dresser for 1 min and left the door open so it wouldn’t lock and the lady slammed the door so I had to ask for it to reopen
However I did find some super cute stuff here. I love guess and Gbyguess so I was fine with it
Even after spending 250 $ you’d think they’d be nice to me but were so rude
They asked me for photo ID like they didn’t believe I could pay for it and stared at the picture for a few minutes
And there was a black lady and daughter waiting in line screaming HELLO HELLO cuz the service sucks lol

I just wanted to provide very positive feedback here for Nicole at this Hillsdale Mall store. I have had a very difficult time finding jeans for quite some time now. I wear Guess shirts almost exclusively, but had never tried out Guess denim before. That was until today.
I saw some denim jeans on the Guess website that looked appealing, but I always have to try on denim, as sizes can vary significantly, not just from style to style, but sometimes even between a jean of the same exact size. So, I saw Nicole at and she bent over backwards for me for well over a half-​hour. She must have walked a mile going back and forth from the denim section and back to the dressing room. We tried many different sizes (and some of the same size) of several different jeans. As expected, the fit varied a lot between some jeans of the same exact size and style. Nicole was as helpful as anyone could possibly be and she is also extremely sweet and patient.
And, the best news is that I picked up four new pairs of jeans! I can’t ever recall having had a successful jean-​shopping year like that, let alone one visit on one day. It is safe to say that without Nicole’s help and knowledge, I would never have had this level of success. And, it is also safe to say that these may be the first Guess jeans I have purchased, but they certainly won’t be my last.

Guess clothes are always adorable but aren’t always the most flattering on me. I still love to try though! This is a really small Guess. They do have both men and women’s clothes there. They also have a small shoe & accessories section. Nice store, super tiny.

Store associate at this place are extremely rude and in considerate. They have no clue about the clothes or just pretend so. The lady had audacity to yell at my 3 year old daughter.
I was there to buy 2 pair of jeans but decided to go Nordstrom instead. Considering the price of clothes at Guess, I would expect some customer service at least

This review is for the employees that were working on 6÷23÷2012. I was SO very pleased by their customer service. I didn’t catch their names but they were very tall and running around in heels opening up dressing rooms, getting other clothes that my friend and I wanted to try on, all with a huge smile.
Good customer service is not dead people! These girls got it right. Even when I had multiple items and didn’t purchase anything, I was treated with respect & courtesy. I like girls with nice manners. Classy.
Good job ladies! I was also impressed by the fact that it was a busy Saturday afternoon and there was only 2 of em running around greeting everyone. The store was also organized & pretty clean.

I can’t speak for everyone — but have you noticed that the customer service in department stores sucks! Have you ever step foot at any Macys lately? It’s not what it used to beI At least Nordstrom is consistent! Anyhow, GUESS is getting better. Their service is lacking behind from Lucky’s Jeans (their service is one a of a kind).
As far as styles… I have always enjoyed GUESS for their durability… a step up from GAP and better fit than Banana Republic. I like their fitted shirts and skinny Jeans… makes you look way slimmer than you really are… especially if you’re like me that carries a few extra «luvs»
They also have great sales sometimes up to 85% off regular prices… I bought a shirt that cost $ 80 and final sale price was $ 5. What a deal…
This is their new location… they use to be located near Apple Store in the mall. They now took over what used to be CRATE & BARREL… so sad they left…

GUESS which spacious store has perpetually awesome discounts… This one! While I wouldn’t consider Hillsdale Mall a superior shopping destination, this store will always have a special place in my shopaholic heart. Not only is it year-​round sale heaven with discounts such as an additional 70% off of current markdowns, but the sale items are actually legit! I found perfectly fitted jeans, skirts, work tops, sweaters, dresses, casual and dressy tops, etc, etc, etc. They carry both Guess and the higher end Marciano brand as well.
While there are plenty of sparkly, glittery, sequined, animal print items scattered through the racks (anyone on the hunt for a snakeskin jumpsuit?), the impressive sale section will likely please multiple clothing preferences, even those seeking more conservative work attire. During my year of shopping here regularly, I noticed that the majority of sale items were wearable and trendy.
Also, they usually have a good range of available sizes, rather than simply XXXS and supersized options. So just remember to keep your eyes on the discounted prize (s) in the back of the store and don’t let them wander elsewhere!
Typical dance party soundtrack, but unfortunately this store lacks the coveted DJ booth of more happening Guess stores.

I hate to give poor reviews, but unfortunately this Guess, which is located on the first floor of the Hillsdale Shopping Center, has disappointed me the two times I’ve been there. First… the store and selection are pretty small. Second… most of the racks are stuffed with clothes… nothing is clean and organized. Lastly… there were a few nice employees, but most I have seen were rude or just clueless. It’s as if everyone is getting trained and pretending they have no idea what to do.
Overalll…I would like to think they read this review and change their current ways. Until then… I’ll probably take my business elsewhere. I suggest to give them a try for yourself though.

I don’t like this Guess. It’s pretty small and doesn’t have a very good selection. Their styles seem a little older compared to other Guess stores.

«Ask a Unilocal Whisperer»
Question of the Day (QOTD)
October 19, 2010
Q:
Dear Unilocal Whisperer, please help me with a denim-​related dilemma. I love jeans but hate the «casual» and «relaxed» fits of the 1990s that still seem to be with us, like bad reruns of «Frasier» and «Two and A Half Men.» My last pair was from L. L. Bean, and before that Land’s End. I know! Mom and pop baggy jeans paradise, right? One pair even has pleats! I am so ashamed … Well, I have this much-​worn but now faded pair from H&M in Toronto that I just love — it’s Euro cut and all — and an even older pair of Guess blues that are now with holes in the knees that I got eons ago on the East Coast at C-​mart (once the best place to buy discount designer clothes in Maryland, btw, now replaced by the Big TARP). I guess I need more Guess. They are stylish, fairly priced at around $ 90 – 100 (affordable when you calculate cost per wear, and I wear them at least twice a week). But I feel a little self-​conscious about going into a Guess store. I mean, I’m no skinny, heroin-​shooting model and have thick legs from years of outdoor sports. I also feel a little self conscious about being a straight guy in a place that is very much associated with women’s fashion. It’s a heterosexual male hang-​up, I know. But I don’t want to order them on-​line w/​out trying them on. I can’t afford to clone myself (yet), and I don’t have the money for a body double or personal assistant to pick them out for me. What is a Guess-​deprived but fashion-​conscious guy like me to do?
Bob B. (San Mateo, CA)
A:
Bob, I know just what you mean. I also like a versatile pair of jeans that can work with casual Friday wear, like a white shirt and black corduroy blazer combo. So Guess is one good way to go. They have excellent men’s jeans, some skinny-​tight Mick Jagger style, but others well tailored for the trim lines of someone like you who is active and has the lean-​muscled quads, gluts, and calves to prove it. So here is what I would do: visit the Hillsdale Shopping Center early one Saturday morning just as they are opening. This is a really great time to shop, as all the hipsters are still drunk in their beds from Friday night raves, and the cougars are still making bacon and eggs for their cluelessly cuckolded middle-​aged husbands while working off their last batch of dirty Grey Goose martinis. But the Guess store here is open and ready for business, and the sales staff, they do not judge. The last time I went, I must have tried on 7 or 8 pairs before one of the ultra-​helpful but not über-​perky associates found a perfect black number for me, just the right balance for dressed-​up looks with coat and even tie or for wearing with a simple white t-​shirt and Frye cowboy boots for beer bars, wine tastings, and cocktail clubs. I love it! And the whole time I was there, no other customers came in, so it was like having the whole place to myself. Like an Oprah moment, except no one locked me out b/​c I came after closing time and then got all pissy about it on nationally-​syndicated TV.
So, I would definitely recommend this place for you. The jeans are really nice, made in LA, not China, and a cut above the standard w/​out being too expensive, like a $ 300 pair from a top-​name designer. It’s like Banana Republic or Sundance: cool clothes at fair prices. Not bargain basement, for sure, but also not made using sweatshop labor, usually. Suck it up, Bob! Don’t be afraid to come into this shop. Your credit here is as good as that of anyone else.

I went into the store today and ASHLEY was super helpful! I wanted this boyfriend blazer that was on sale but unfortunately they ran out of my size. She helped me call different locations and finally found one in new jersey! She placed the order for me and viola! I was extremely happy she went through all that trouble :)
The store got pretty busy when I went and they only had 2 people working which was the only bad thing. However, they had a bunch of racks on sale– clothing, shoes, etc. Go check it out!

Great customer service, awesome deals. LOVEEESSSS

Only reason to go here is for the sales but seriously over half the store is on sale. Everytime I buy something full price here, it’s on sale for half off before I’ve even had the chance to wear it. Lesson learned — stop buying full price.
The selection of dresses is really good and I’ve never run into trouble finding my size. Some of the items are slightly damaged (broken strap, missing beads, etc) but there’s always like 20 of them so you can find one that is perfect.
Not all of the associates there are extra friendly but one girl (Ashley I think) is there everytime I go in and she has always been super nice and helpful.

I never shop at Guess, but the jean selection at Hillsdale Mall is criminally vulgar, and I need a new pair before Vegas, so I ventured in.
RING THE ALARM!
I looked for my size, trying to ask questions, but the 2 «totally cool» employees were in another land, mentally
Why are these jeans sooo low rise? I don’t mind the feature, but it’s barely covering my Cuban booty. Do Guess models/​jean wearers have inverted rumps? Why are you turning away? I’m trying to ask you questions about your product.
Guess Corporate, I still got mad love for that baby blue collared shirt I got back in college. That got me hella play.
Well peeps, I’m hittin’ Nordstroms… they’re nice to me there, and this RVCA shirt looks pretty sweet too.

You gotta love the 365 day a year ongoing sale at Guess. They are constantly updating their lines so they are constantly liquidating the previous line. You can pick up some sweet deals if they have your size left. This is amazing for the ridiculous amount of woman’s stuff that is available. I remember watching a girls jaw drop when the worker did a price check on a skirt and the worker told her it would only be $ 4.95 down from $ 60 or $ 70.
I picked up a T-​Shirt their yesterday for $ 4.95 since it was 70% off 14.95 which was marked down from $ 39.95. You really have to love these sales, but it is a hit or miss as sometimes there is a lot of clothes for man and woman but sometimes it can be very odd sizes and limited pickings.
As for the rest of the store at least for the guys its stays pretty consistent with new styles but pretty much the same fair of stuff.
I fell in love with Guess a couple years ago when I tried on some Jeans and they are he one brand of jeans so far that just me PERFECTLY!!! not too tight but not lose. The Cliff jeans I believe were what I bought and I love them. I need to go back and get some more.
I always go to Guess when I hit up the Hillsdale mall.

This is a nice, organized Guess store with a large, fairly-​organized sale section. I’ve often found items to purchase for myself or as gifts for friends. As far as Hillsdale Mall’s stores go, I think this is one of the best.

Five stars because I love love love Guess, in general. But, about 4.5 stars because this Guess is one the largest I’ve been in, and they don’t skimp on the selection. Walking in, they have the usual season Guess towards the front, with both women’s and men’s selections. Towards the back the have shoes on the floor and sale items along the walls. Normally with almost any Guess store, you can find a few things on significant mark-​down, and I love that.
The only complaint I might have is that I didn’t see very much Marciano stuff. It’s generally a little bit too expensive and eccentric for me, but I still like to check it out.
Anyway, this isn’t necessarily a Guess store I’d seek out over others, but it serves it’s purpose well. The sales ppl are generally nice, too.