Dollar Tree

Whoever said that this was the worst Dollar Tree ever, believe them because it is true! Yes it is in a not so great area and people that hang outside is the store, well don’t make you feel the most comfortable. This is definitely a place that I would avoid in the evening hours. I’ve been here a handful of times and each time, the experiences have been anything but great. The management here is terrible which makes for terrible employees who don’t give a second thought about their jobs much less about great customer service! The store has a very crowded feeling to it and almost everything there is so disorganized and understocked on the shelves. There are so many things that this place needs to be semi decent in order for this place to be OK. In the meantime, there we plenty of other Dollar Tree locations that are 100% better, so go to those locations instead!

This place is by far the worst Dollar Tree I’ve been to… Things on the floor, dirty, the personal is also disheveled… Idk when I was there waiting in line the cashiers were holding a personal conversation from register 1 to register 3… Not right!

This place discriminates against women with disabilities.
They have been reported to the department of justice. So they have hired a disabled man in a wheel chair to make them selves look innocent. I was also threatened by 2 employees one name is devonee the other African American woman with long weave I don’t know her name but she tried to fight me slung profanities at me and my family while standing out side of the store infront of the security officer and didn’t say nothing when the security officers told her to stop bothering me. I don’t understand why these 2 women are still working here.
These people have refused service to women with disabilities. I have seen it with my own eyes. they closed down the line and mess talked the person to the other customers lying on the person and making them tisk at the disabled women.

Dollar tree is becoming a stop & shop for necesities that pop up.
my electrial line for my charger has frayed wires, some copper exposed .from being runned over by my mobile chair. needed to patch wire with electrical tape
buys: clothes hanger (⁸⁄₁) and electrical tape (2 rolls/​1)
–rolls ½ of what i paid at hardware store!
notes:
–quick in and out even though only one lane open.
–lots of parking to the side, not in front.

This location use to be a nice place to shop, not anymore it’s very ghetto, employees are sitting where customers can see them take a break, relax and eat. The guy that stands at the door is nice but doesn’t do anything but hangout and is never assigned to a register and there is always a long line of people and one register open. I like the Pinole location better is has refrigerated food section is much bigger and cleaner

The customer service here is pathetic. My daughter went to buy some balloons for her friend’s birthday yesterday and I sat in the car and watched her while she did it. My daughter paid for the balloons and the lady that was helping had stand to the side while she tried to deal with the 6 other customers in line.
I understand that she was by herself, but what she did was flat out wrong. If my daughter paid for her stuff, why do she have to wait for you to service everyone else before you give her what she paid for. I feel she was taking advantage of the fact that my daughter is 14 and that’s why she didn’t care about letting her stand there for 10 minutes. I had to get out my car and ask her why was she making my daughter wait. She then ignored me as if I wasn’t talking to her. So I said «excuse me, your just not going to say anything to me». Then the toy cop or whoever he was who stands outside of the store in a dollar tree shirt came to me and began to tell me how I need to talk. If I have paid for something, I want what I paid for and I don’t care if it’s a $ 1 or 50 cents. I told the guy he needed to get out of my face and he continued to to talk and the situation began to escalate until another employee that worked there had just walked in. I’m not sure if she what position she has in the store, but her attitude was completely different then the other 2 employees and she went and blew the balloon up for me which only took 10 seconds.
I will never go there again and whoever the Manager is there or whoever does the training needs to to teach the employees there how to respect their customers and provide better customer service.
I also called and complained to the Store Manager this morning because I woke up still upset about this situation, because I am a Manager and the customer service there is poor. If you like being disrespected, this is the place to go.

This Dollar Tree isn’t anywhere near as big as the El Cerrito location and the selection as big, but it’s adequate. They don’t have frozen food like the El Cerrito location. However, they have kitchen tools, toys, cups, etc. They also have a lot of candies.

Although this is the «ghettoer» location in the towne center by the casino it actually has way better service and a nicer atmosphere than the del norte location.

What can you really buy for a buck nowadays? Actually, you have a wide variety of items to choose from here at the Dollar Tree Store. From greeting cards to school supplies the list goes on and on.
I needed to pick up some snuggle dome air fresheners and liquid hand sanitizers which would normally run me about three bucks a pop or so, but not today.
You can find comparable or the same merchandise here that you would normally pick up at a large department store or grocery chain without the premium.
They also carry quite a few popular name branded products and seasonal items as well. With a good sized inventory and a dollar based pricing matrix, I don’t know how this place stays open for business. Private labeled goods, imports, and/​or secondary market products I’m not exactly sure.
But I am sure of one thing. There’s someone behind all of this pocketing the profits and laughing all the way to the bank.
I’ll buy that for a dollar…

This place seems like it isn’t complete with it’s stock. I have been to quite a few Dollar Tree but this one needs to stock up on their items. I find the one in El Cerrito right across the Del Norte bart station a lot better. This one would be the last resort if I was truly in a hurry.

Two stars because the service wasn’t horrible and they did have what I was looking for. It was an uncomfortable experience to be there because the staff didn’t seem to want to be there and the manager was an angry young lady. She reeked of tension and bad attitude. At least when I was there. I couldn’t get out of there fast enough.

I’ve only been in two Dollar Tree stores so far and this was the worst … dented cans, open boxes and litter on the floor. If possible, go to the El Cerrito store which is three times the size and carries frozen food. The staff is nice here though.

This really is a DOLLAR store… everything is 1 dollar or sometimes 2 for a dollar… I love this store… They have great things… most are off brands, but if you enjoy getting little give aways for the holidays this is the place to go…
Plus this is what I do… when I go to the store (which isn’t as often I could) I buy every umbrella I can buy… I mean they are only ONE dollar. I carry them in my car and when I see someone on the street who has is walking and has gotten caught in a rain storm I give them the umbrella… I’ve taken to also buying the plastic ponchos… I’ve been trapped in a rainstorm before and it really helps someone out… and plus its only a buck… They’ll be lucky if the umbrella gets them home. but in my mind its better than nothing at that point… It also reminds me how lucky I am in life…