I’ve always loved the stuffed crust pizza. But this location sucks bad customer service and I ordered a large got it and it was smaller than a medium. Rip off better off spending more money and going to round table by the casino or just going to another location.
Benjamin B.
Évaluation du lieu : 3 San Francisco, CA
I generally order a large stuff crust ½ extra cheese, ½ pepperoni. Its always awesome. Though i ordered the new garlic crust pizza, and im not sure whats going on. Clearly its made fresh(i think) because it was just a giant clump of dough with cheese mixed in. so inconsistent and underwhelming. I would give this place a 4 because its fast food esque pizza so i cant complain too much but clearly they made it, and looked at it, and were ok it was made shitty and sent it out for delivery. and thats not ok. The delivery so far is always good, fast so i cant knock them there. I guess stick to the basics? A-ok
Brittney s.
Évaluation du lieu : 1 San Pablo, CA
Do not order from this pizza hut on more than one occassion they’ve given us pizza with half raw dough and tried to blame it in the toppings we chose. We called in and reported the pizza half cooked and she said we need to make sure all slices are there. She spoke to us as if we were trying to get over on pizza hut. She needs to find a new job. Also the pizza delivery person said they needed both pizzas back when we only asked for one. They arent in the business of dealing with people and they should just close down or replace their staff.
Clifford H.
Évaluation du lieu : 1 San Pablo, CA
Went to pizza hut for a pizza and a cookie and was told I need to purchase 2 pizza’s at regular price to get the cookie and pizza for $ 5 like the one on TV commercial? what a rip off! oops left empty handed.
Truth F.
Évaluation du lieu : 1 Dearborn, MI
I ordered medium pizza and it took 2 hours for delivery!!! Finally I got it like a piece of cold!!! That was frustrated:(
Marcio R.
Évaluation du lieu : 1 San Francisco, CA
Again I highly disappointed with the level of service I have been provided with my local Pizza Hut store. This has been the 5th time that my pizza takes over and hour!!! Not only that today when it’s already been an hour and 10 minutes that I place my order I received 2 calls requesting a cancel my order!!! Yes you heard right. Pizza Hut doesn’t want my money?! The very rude lady explained that if I didn’t cancel my order I’d be waiting a whole extra hour the reason was because there is only one driver and he is doing everything he can. She refused to give me her name and when I asked to talk to a manager she insisted that she was the one in charge. That will bring my wait time to 2 hours and ten minutes. This is inexcusable. If you don’t have drivers don’t take orders for delivery. I think that’s common sense right? This makes me really doubt that i will give Pizza Hut as a company any more of my money. Hiring people with such a lack of good costumer service is a reflection of the company itself. I hope that Pizza Hut changes something to make us the paying customers happy
Kat K.
Évaluation du lieu : 1 Richmond, CA
Been calling for about 15 – 20 min its 9pm??? && they do not answer like wtf!!! Anyone there!!! Know i have to call dominoes pizza!
Franklin H.
Évaluation du lieu : 1 Richmond, CA
Do not Go here. Pizza came to my house wrong and cold. Manager that runs the place is untrained so that’s probably why things are not done right. How hard is it to make pizza
Manuel P.
Évaluation du lieu : 1 Reno, NV
This place sucks !!! Place an order at 420 pm it is 620pm and the food is not here yet. They people answering the phone with 0 costumer service skills 0 stars for them !
Alex W.
Évaluation du lieu : 1 Richmond, CA
Lost a customer tonight. I have always been a fan of stuffed crust pizza, since I was a kid. Well, ordered my pizza at 7:55. By 9:20 it still hasn’t arrived. I called them and they quoted me another half hour which I said was unacceptable. So pizza shows up and the crust is wrong. Hard and too light. Not even golden. If this is what they consider good service, I’m surprised they’re still in business.
Jimmy S.
Évaluation du lieu : 1 South San Francisco, CA
Completely rude over the phone. I have been waiting for my hours over one hour when they just 5 mins away by car. Honestly I don’t know how they are still operating.
T D.
Évaluation du lieu : 1 Antioch, CA
Read the other reviews! I get to the restaurant to pick up my order and the dessert was wrong, so I wait 10 mins more. Then they present me with the corrected dessert but the wrong pizza. When I tell the girl at the counter she gets defensive. Long story short, they gave me someone else’s pizza and said I made the wrong order. Apparently there are way too many people cutting the pizzas and as a result you get the wrong order. And did she apologize for their mistake? Hell no. She just ran to the back with her tail between her legs. ***Update**** Since posting this review the cool people at Pizza Hut Corpreached out to me about this. They were glad it was brought to their attention and were genuinely caring. This one location is lacking but the company as a whole is really on their game. Pizza Hut corp 5 stars
Kai L.
Évaluation du lieu : 2 Oakland, CA
If you order online & do not immediately get a call confirming your order, then your pizza definitely will not be made. Then when you get there to pick up your pizza they’ll tell you they never got your order & you’ll have to wait for your food to be made. Then they’ll feel pressured while you’re sitting there waiting, staring at the incompetence going on, so they’ll rush your pizza out of the oven & it probably won’t be cooked all the way through. & they don’t accept most online promo codes.
Vanessa R.
Évaluation du lieu : 1 San Francisco, CA
I’ve always ordered online and I went in today order got messed up TWICE not one sorry pizza barley had ingredients I asked for garlic crust they out cheddar. When I told them the order was wrong it took 3 people to figure it out! Never coming here again.
Marilyn O.
Évaluation du lieu : 1 San Pablo, CA
Horrible servie, and rude workers. Gave me the wrong pizza then just warmed up the ingredients and threw them on, workers there were just rude rolling their eyes when I told them they gave me the wrong pizza.
Marcio R.
Évaluation du lieu : 1 Western Addition, San Francisco, CA
So I just called this place and these people said they aren’t delivering? Excuse me? Come again? So then I proceed to ask when will you be delivering? The young lady proceeded to tell me that she didn’t know«so just a while I guess» she said. Pizza Hut you are letting me down.
Cristen N.
Évaluation du lieu : 1 Pinole, CA
Two hours and $ 40 later we got two of the worst«large» pizzas I’ve ever had from a pizza hut. They were cold, the crust flat and hard(aside from the decent stuffed crust — the only edible part), very very little sauce or cheese, the ham(on the Hawaiian pizza) was like old jerky, the pineapple hard slivers — maybe they dehydrate the toppings now. I’m going to go with that theory instead of thinking they’re really old or mishandled toppings. Ugh. I think we might have to cut out pizza night. or find someone else. Even the $ 5 little Cesar’s or $ 3 tombstone pizza is better than this. Save yourself the money and time and go elsewhere.
Gerado B.
Évaluation du lieu : 1 San Pablo, CA
BAD, BAD, BAD!!! Waited over an hour for my pizza last weekend, and it was carry out, now, I don’t care if I have to drive a little more but I get my pizza from dominos. Don’t even bother, they suck!!!
Mary W.
Évaluation du lieu : 1 Richmond, CA
Waited very long for a delivery. But it’s ok as long it was a delicious pizza. However, my pizza was lack of ingredient and it was cold when I go it! I ordered a supreme pizza but there were basically 5 pieces of green pepper!!! And a few of each ingredients … Horrible product, lies from the picture! I guess when you order from their deals menu, you will get a special pizza since they are cheaper then mean you get less of their quality /ingredients… I don’t think I will ever going order from this location! There many choices out there like costco pizzas that are wayyy better plus more!
Seven L.
Évaluation du lieu : 1 San Pablo, Estados Unidos
Es el peor servicio tengo 4 horas esperando una pizza les llamo y dicen que se les olvido poner la orden y no me dan una respuesta no les recomiendo esta pizzería
RACHELLE T.
Évaluation du lieu : 1 San Bruno, CA
My sister ordered from Pizza Hut out 2 weeks ago and it took almost two hours for it to come even though the online time said 45 minutes. Today we ordered our pizza with(2) 2L sodas. We got 1 soda. When we asked about the other one, the delivery person said that the order only said 2L soda. It’s not the delivery person’s fault, but how annoying is that?!! Pizza Hut is always so tempting because of the price, but how can I love it when they keep messing up! I guess you get what you pay for– a headache!