I called an order for pick up 2 hours ahead, gave a specific time and when I got there and paid for the pizza, I find out it’s not even done yet, my pizza was in process of being made and haven’t even made it in the oven I was irritated at this point. No complimentary anything just a sorry look from the teenage cashier. So calling in ahead of time in addition to the long wait for delivery I’d say think twice about ordering from this place go to another Round Table!
John E.
Évaluation du lieu : 1 San Pablo, CA
We have ordered pizza from Round Tables before but none has sunk so low! Double Canadian Bacon and cold tomatoes. $ 23.95 for 12 siices. 2 slices were devoid of ANY Canadian Bacon and there were only a smattering of ¼″ chopped tomatoes. The cheese was microscopic. We ordered thin crust which was the equivalent of ½″ Asbestos tile. What complete shit! Go anywhere but here.
Ryan B.
Évaluation du lieu : 1 San Pablo, CA
This was the 3rd and final time they will lose my pizza… Nobody was able to take ownership of their mistake or offer a simple«im sorry». They just told me to wait because«I think the delivery driver took your pizza». lol how does this continue to happen? I am not the only one who has had this problem. I hope to see this location close in the near future. :) I wish your location the worst of luck! Zero stars
Araceli O.
Évaluation du lieu : 1 Richmond, CA
I wish i could leave no stars! Tonights service was bad, they lost our pizza we waited a hour and 15 minutes for a cheese pizza! Also the employees were just gossiping about eachother which made me uncomfortable. This is the second time i come here and they lose my pizza. I hope management improves this location is convinient but the employees arent properly trained. I litterlay waited 2 hours for a pizza that i paid for
James L.
Évaluation du lieu : 1 Fairfield, CA
I dont like writting bad reviews especially 1star type. Ordered pizza for lunch for 10 people. I was directed to order it online as this would be the best way. Did that. I set 1130am as the pick up time. I called to confirm the order went through and would be available for 1130am pick up as my crew had a short window for lunch. I was assured it would be ready. Ordered 4 pan style crust pizzas. I arrived at 1140am. No pizzas. All I got was«we have no pan crust and the pizzas won’t be ready for another half hour.» I Followed thier recommended online method. I called and was assured. No Pizzas. WTF!!!
Yvette M.
Évaluation du lieu : 1 Berkeley, CA
I called this round table to place an order for delivery. They took all my information and told me someone would deliver within 45 minutes. I received a call 20 minutes later telling me they were unable to deliver to my neighborhood and it would take 3 – 5 days for my refund to go through. Are you serious!!! I work in Customer Service so I understand how refunds work. But it was their mistake, and in the end I got penalized for it. They could have at lease delivered the pizza if I couldn’t get my money back. Now, I have nothing to eat because I don’t have the money to order a new pizza. I am extremely pissed and thought about calling my bank to do a charge back right away. Completely unprofessional. Will NEVER order from there again. EVER.
Katy B.
Évaluation du lieu : 1 Richmond, CA
This place is gross they have mice traps… nice ppl but i’m to grossed out to eat here
Leo L.
Évaluation du lieu : 5 Santa Clara, CA
Awesome place! Didn’t know what time they closed, walked through the door as they were closing, was totally bummed. Staff was super friendly and the manager invited us inside and let us go a head with our order. Customer service there is top notch! And the pizza… Yummy! Well done guys, keep up your awesome work, I will be back! ;)
M G.
Évaluation du lieu : 3 Oakland, CA
Called in, placed my order the lady was very nice and courteous, I receive a call back five seconds later a guy says«I’m sorry ma’am we dont deliver to your area» I said so why would the girl take my payment then say it will be delivered in 45 minutes then not tell me? He says she was new sorry. then why tf is she takin phone orders please hire people and train them right ! Only reason its two stars because she was nice but then all that changed my mind !
A B.
Évaluation du lieu : 2 San Pablo, CA
Not impressed. Finally tried round table and I’ll never do it again. Way overpriced, sauce so spicy I couldn’t even eat it, paid for extra cheese and barely got any — toppings all in the box. 2 stars because the delivery guy was sweet and out in the rain. Never again
Smiling T.
Évaluation du lieu : 2 Richmond, CA
This location is such a horrible representation for Round Table Pizza. I called in to put in my large King Author Supreme pizza and was put on hold immediately. «Thank you for calling round table pizza can you hold please» click. Couldn’t even wait for a reply? After a couple minutes, someone answered and took my order. I got a special that came with 6 wings too. The pizza was ready in about 35 minutes I believe. When I picked it up and got home, I was do upset. For one, my pizza looked like SHIT. It was extremely messy. It looked like an 8 year old made it. The slices weren’t even. Some were tiny and others were big. All the toppings started falling off as I picked up a slice to bit into. Also when I opened my wings box up, the wings were plain. No sauce. In the picture online, it shows the wings with buffalo sauce. Never ordering from this location again.
Mirel R.
Évaluation du lieu : 1 Pinole, CA
Horrible service. Delivery took over an hour and a half to arrive. When I called to check on the order, was put on hold for over 10 minutes. When they finally answered, was told the driver would arrive«momentarily» which meant another 20 minutes. Driver was very apologetic when he arrived, but the pizza was burnt! Never ordering from here again.
Mario H.
Évaluation du lieu : 5 San Pablo, CA
This round table is less busy the the one in pinole or the other one across the way from burger King in San pablo… great quality and for some reason they seem to stack alot more toppings on there pizzas and garlic bread twist ate more fluffy… Italian meat trio is b.o.m.b…would recommend this RTP over the others…
T c.
Évaluation du lieu : 1 San Pablo, CA
So called and greg and walter still haven’t returned my call calling bbb tomorrow will let you know what happens please avoid them like the plague.
FutureMrs W.
Évaluation du lieu : 4 San Francisco, CA
I like this location because it’s less busy than most other RT’s in the area. The service is ok, but delivery always takes forever! One word of advice is to call in your order for PICKUP. It’ll save you time! The food is good, but they’re kinda selfish on the condiments. Overall, i keep coming here because I’d rather get my food in a timely manner and pay an extra buck for sauce than go to Pinole and deal with the ratchets.
Nisha P.
Évaluation du lieu : 1 San Pablo, CA
I’ve tried this place numerous times, and this time they are asking me what comes on the pizza?!? I use to enjoy the food at Round Table until the service went away, the flavor changed… Oh and they don’t deliver to my house because I am «too far» according to the manager HOWEVER, I am less than a mile away…
Henry D.
Évaluation du lieu : 4 San Jose, CA
Maui Zaui $ 16.99 Large special with ranch!
Serene H.
Évaluation du lieu : 1 San Pablo, CA
*This review is based solely on their customer service* I called in an order for delivery. Ordering over the phone went smoothly, until I found out at the end of the ordering that they do NOT deliver to my area. I said, «Okay, that’s fine… Can you please tell me which Round Tables does deliver to my area?» Irritated, the gentleman over the phone told me that no other round tables delivered to my area. UMMMMWHAT. I thought it was kind of crazy that no others did. I said my thanks, and goodbye. Called another location, and guess what? They delivered. Thank you lazy man over the phone!
Nobu K.
Évaluation du lieu : 1 San Francisco, CA
This place is one of those worst case studies when no competition leads to EXTRAORDINARY price range!!! These guys serves 8 inch at $ 22 whereas the Pizza Hut located down in San Pablo sells 10 inch at $ 10 lol. NEVER use this Round Table Pizza unless there is NOOTHER choice!
Alexander E.
Évaluation du lieu : 4 San Pablo, CA
I’ve always liked Round Table Pizza. The Bay Area business has been around for over fifty years and has always delivered quality food at a moderate price in a friendly atmosphere. This Round Table location is within the small plaza on Richmond Parkway and Atlas Road. The dining area is quite small and is more of a take-out kind of place. The much larger Pinole location is more suitable for a dining experience. However, as far as delivery and take-out is concerned, this place does a good job. I recently ordered a Garden Delight pie and they told me it would arrive in 30 – 45 minutes. Meanwhile, I was watching ‘Taking of Pelham 123′ super loud in Dolby Digital 5.1 and didn’t hear the driver ring the door bell. I get a call from Round Table and they tell me the delivery guy left because no one answered the door. Whoops. He came back out and I apologized and gave him a more than generous tip. The pie itself looked beautiful: It was loaded with all kinds of veggies and was still perfectly hot. The veggies included Roma tomatoes, white mushrooms, green peppers, yellow onions and black olives. I took my first bite and was reminded why I love Round Table. The zesty tomato sauce hit my taste buds and I was in food heaven. The crust was nice and toasty, but not too crispy, which I tend to like. Kudos to Round Table for keeping a consistent pie at all their locations and providing friendly employees.