CVS Pharmacy

Again, another one of those times where you wish you could give zero stars. This place is truly awful and I don’t understand how they are still in business. The parking lot is a nightmare, the clientele is awful, and customer service at the store (including the manager) is completely subpar. I placed an order through the CVS website to have one picture printed out so that I could pick it up for Mother’s Day. The order said it would be ready by 10 AM. When I arrived at the store, I had to wait in the regular checkout line for five minutes before I could ask someone for my photo. It was then they said that they never got an order, and wouldn’t even try to look up my order or help me in any way. The manager shrugged me off and said they were busy because of Mother’s Day and they were having problems with the photos. That was her explanation. Not even an apology for the inconvenience and the time that I had wasted. I would avoid this disaster of an establishment at all costs and just drive down to Target for anything you need.

If I could give them no stars I would. Went to them to get a eye ointment, can back 30 minutes later then they tell me they don’t have it in stock. Asked them to call tiger cvs and they didn’t have it either. I finally went to rite aid pharmacy and they kept the pharmacist on hold for 30 minutes. This cvs pharmacy is horrible.

I was shocked at the staff. As I shop for a facial soap I was watched by an employee the entire time. I walked up to purchase the product and noticed one register open out of six. Having to wait to check out for such a long period of time I felt instead watching customers shopping get on register. After 12 – 15 mins I just place product on shelf and left. CVS is a trouble company that has many problems.

I was extremely disappointed by my recent visit to this cvs pharmacy. My doctor called in a prescription for me, and they told him the prescription would be available that evening. I arrived at the pharmacy that evening, and they were unable to locate my prescription, although they mentioned that they remembered it being called in. The man asked me for various details about my doctor — his phone number, location, name, etc — and was having trouble finding him in the system even though he had already called in with all those details. I offered to just have my doctor call in again with all the information needed in order to speed up the process, but he said it wasn’t necessary and continued to try to find him in the system. After 30+ minutes, he finally was able to find him, and I received my medicine. After receiving my medicine, I proceeded to wait for ten minutes for someone to ring me up, although there were five or six people working there. Although two of the women working there were nice and apologized for this, I still felt that the way the man handled refilling my prescription was inefficient and unprofessional. I hope that they can learn from this and be more prepared in the future.

This place deserves one star on days but I’m usually generous. When you walk in it smells like mold, or piss or something. I don’t know what that smell is but i think its their carpet. Maybe piping issues? Anyway, the service is whatever. There’s usually one person at the registers and a long line. If there are other employees god knows where they are.
The pharmacy is so unprofessional. I’m a pharmacy technician so I know how you’re supposed to behave. They always say what your prescriptions are for, so loud. Like please don’t announce what medicines I’m taking to the people in line behind me, thanks.
There is one tech there, she always has her lab coat open with a faded tee underneath and it just looks so unprofessional. She acts like she hates her job and she’s pretty rude.
The bathroom is disgusting. The place needs an overall remodel. It stinks, it looks terrible, and the people running it don’t act like they care about anything.

Terrible Management. I frequent CVS locations without incident but each time at the Western location is so frustrating.
Why are they consistently understaffed?
1 or so open registers is not enough customer service for a line of 10+ customers with a handful of items.
I have dumped my goods and left the store more than once.
This store could be great if not for this issue. I only go here if I absolutely have to.

This pharmacy is a joke. The store is so slow is pathetic. One person taking orders meanwhile four other people are doing god knows what. I’m waiting for 15 minutes while she goes over the girls lack of insurance, which meds she can afford to fill, this is going on forever. You anyone would step up and take another customer? No, until there’s a ridiculous line

The CVS on Western in San Pedro is where I get my vitamins, medicine, essentials, etc. Located on Western it’s accessible to most San Pedro and even Torrance or PV residents.
Prices and selection are excellent, I wait for my vitamins to go on sale and then score a bunch at one time. Vitamins are getting more and more expensive as people realize how important they are (there’s very little or no nutrition left in our modern food sources, everyone should be supplementing their diet with vitamins), and CVS will run decent specials such as BOGOs or use their coupons.
My one complaint, pharmacy staff is very friendly BUT has shorted me pills before and luckily I caught it at the counter when picking up and made them correct the amount. ALWAYS COUNT YOUR PILLS PEOPLE! Who cares if you look weird or appear to be holding the line up. You’re actually not holding up the line, the pharmacy is. By not giving you the correct amount prescribed they are causing the delay in the transaction. They were very nice about fixing it but nobody wants to go back and argue with the pharmacy once they’ve gotten home so make them dump each bottle into their little counting machine and you may be surprised to find they shorting you bruh!
And also, they have cinnamon bears, one of my favorite candies so there is that…

If I could give negative stars I would. The first thing they required me to do was to drive all the way back to my Dr’s office to DATE THE PRESCRIPTION, the could not call the office, nor could I date the Rx! So after driving back to his office, in the rain, they tell me THEY DON’T CARRY THE DRUG. They took anpther Rx from me, telling me it would be ready on 1÷5÷15. I called today, you guesses it, THEY DONY CARRY THE DRUG! You are better off finding herbs in the forest & making your own drugs.

I recently went in to refill a prescription, using a manufacturer coupon (FREE).
Melinda helped with the process (sorta) — when she went to use the coupon she handed me a print out which indicated, «ONE COUPON PER PATIENT, 4 USES PER COUPON.» Turns out, I activated ANOTHER coupon before using the 4X limit on the initial coupon.
When I got home after PAYING for the prescription, I called the manufacturer to understand where the breakdown was. Their explanation was that I needed to use the initial coupon, and that the pharmacist (Melinda), ‘should’ have had the ware withal to look at the explanation and explain the situation to me.
Point being, Melinda did NOT do me a solid, something that would indicate that this location is no better than just a processing plant. The manufacturer of the drug said my situation is not uncommon and that anyone with experience would have provided me with the same explanation, mind you, experience I know Melinda has… I’m just saying!

I’ve never experienced such bad customer service. My other local CVS called and faxed in my prescription. I was told it would be ready in one hour. I went to pick it up 3 hours later to give them more time and they didn’t have my prescription order or medicine ready. These people are incompetent. I will never go back to again. I’d rather drive all the way to Long Beach to get my prescriptions as they have always done stuff in a timely and orderly fashion. This makes me want to leave San Pedro.

Worst pharmacy. I forgot I had promised myself I’d never fill my prescriptions here again (huge mistake). Slowest service and they misquote how long it will take my prescription to be filled constantly. Once they told me 20 min so I stayed in the store, an hour and a half later I was fuming. Always slow and complicated for prescriptions I’ve been getting the same for years. Need to remember to go to a different one!
UPDATE: This is the SECOND time they’ve been totally unprofessional about my medication. The first time, I was asking for a brand called Femcon. The pharmacist goes to look and yells to me across the pharmacy «IS THAT THE BIRTH CONTROL??»… Um yes but thanks for announcing it to everyone.
Second time. I was getting my anxiety/​depression medication when I overheard two pharmacists in the back joking with each other «That’s the Lexapro right?» «Yeah, hey you need that! Haha» So glad taking a jab at someone using my medication is funny.

Staff sometimes friendly when you can find them. Pharmacy not bad, at times it gets busy and the wait is lengthy, Store is well stock, I normally find what I’m looking for, at times parking is a little difficult to find.

Great sales if you have a CVS card, takes a few moments so its worth the time… the pharmacy is timely on getting the meds out and there are various items ranging in the store. I think it’s pretty useful to pick up meds, snacks, and alcohol all under one roof. A little one stop shop is always good.

So I was gonna write a review about this CVS. About how this place is located in a strip mall area and is fairly small but has all the essentials. But no, I am taking this window of opportunity to send a shout out.
I bought some Arm & Hammer Toothpaste from here and it works really well. It’s the Advance White Fluoride Anti-​Cavity Toothpaste with Baking Soda & Peroxide.
I’m about to go brush again right now.
I’m not kidding.

This place took over a Sav-​On which was 1000% times better in every way than nasty olé CVS –May it rest in peace. First, the isles are all squished together and you cannot get through w/​o running into people-​and no I am not large.
Second the line at the registers is outta control and long every time I go in which is usually Mo-​Fri before 2pm and there is no organization as people have to break through the line to navigate the store. You never know where the line starts or ends as it drags through the aforementioned narrow isles.
Third, they are soooooo over priced for everything… Seriously! Fourth, I tried to get a passport photo today and the sign says «IMMEDIATE» However, the chick that works there said we could risk taking an «Immediate» photo but in all likely hood «the passport office would not take it» What the ??? I was told to come back in an hour for a better passport photo to which I replied Unilocal YOU!

What is up with this place? I go here because they have some things that Rite-​Aid doesn’t. Everytime I am in line they only have 1 or 2 registers open. There are 15 people in line for pete’s sake !! Open up more registers !!! AAARRGH! Annoying dude. Other than that I like this place and thats the only reason I keep coming back. If you are into waiting in line for 15 – 20 minutes than this is your place.

Your very average CVS store. Convenient.

Hassling with prescriptions can be a real nightmare but everyone that works at this CVS Pharmacy is so nice!
They always remember my name, rush to get a prescription ready and help out in any way they can.
I couldn’t imagine going anywhere else!