Shunzi

Merchandise is out standing as is the service and the sales ladies! Sorry I live so far away or I would be there constantly. Love the dress I got there, it is absolutely perfect. Then, the sales lady showed me a vest I couldn’t resist and it made my day. What a happy store and a happy experience! Thanks!

I am so thrilled to have found this beautiful store! Everything about this store is so beautiful. From exterior to interior, the color schemes are so warm and inviting, the styles are absolutely exquisite, the merchandize is displayed so charmingly and in a way that tells a story. The sales ladies are very friendly, attentive, and helpful. A store like this is truly a treasure for this area and definitely a place that I will bring all my friends to.

I had a very bad experience at this shop. The merchandise that I had purchased had a number of wholes in it. The managers were very unsympathetic and stingy with the possibility of a refund/​exchange. I can’t understand a merchant who is unwilling to stand by their products. I will never shop here again.

I find the customer service and merchandise at Shunzi in San Rafael to be extraordinary. Dawnelle and Jie are attentive and offer great suggestions, and the apparel and accessories are easy to find if I am just meandering.
I appreciate good merchandising. :)
Shunzi’s taste in clothing is distinctive and elegant without being fussy. The clothing lines are good for women of all ages and sizes, and are easy to care for. They are also great for travel.
Amanda Michele

Wonderful store, the best in Marin and beyond, I have shopped here for many years and love their sense of fashion and unusual design offerings. Jie is wonderful to work with, she is always very helpful and honest and has a great sense of style and knowledge of what looks good on me. I have not seen Laura in a long time but she is also very good. Without a doubt a must see and shop here. It is not inexpensive but you get great value for the quality and design of everything here. Everything I have purchased in this store I have wore for a long time and always love it.

I have been shopping here for many years. I love the choice of styles and the beautiful display of the merchandise. And most of all, I love the ladies who work here. I have worked with Jie and Laura many times. They both have wonderful taste and have been very helpful. They are friendly and honest, and I leave the store happy with several pieces of Shunzi clothes every time. The clothes are not inexpensive, but considering the style and the quality, they are definitely worthwhile.
I have brought many of my friends to shop here over the years and I will continue to.

This has been my favorite store and Jie and Laura are great stylist. They know the inventory really well and they know how to dress you to look your best. They both aren’t afraid to tell you if something doesn’t look right. The merchandise is fabulous!

I’ve walked by Shunzi plenty of times thinking that the clothes were too stylish and edgy for me. When I finally made it in and tried some luscious temptations on, I found out that most of the clothes are so versatile and well made, they looked great on me! The boutique always has new items in and if you can’t find something one day, you can usually find something wonderful the next.
The sales staff (mostly I’ve dealt with Dawnell) has always had my best interest in mind and has a great eye and honest opinion. The beautiful clothes are a bit pricey, but timeless, creative and well made. Well worth the indulgence…

One of my favorite places to shop in Marin! The perfect Mother/​daughter store with edgier styles than most. Prices are great for the quality the store delivers and the staff really knows how read the customer. Not too pushy but doesn’t ignore you either.

Shunzi can be a completely different store depending on who’s behind the counter that day. The collection is always inspiring and beautifully chosen; I had «just looked» many times and when I finally decided to make a purchase, the salesclerk first ignored me, then looked me up and down scornfully, then walked right past me, ignored me for a while longer, then returned to tell me I needed to talk to the owner – all before I had said a word. Apparently she thought I was a sales rep (or who knows what), and therefore deserved to be treated rudely. When I explained that I simply wanted to buy a pair of shoes, she said, and I quote, «You don’t look like a customer.» Too old? Not fashionable enough? Who knows? If I hadn’t wanted those shoes so badly, I would have been out of there in a flash. Apparently my Visa card DID look like a customer’s to her. Don’t know that I’ll venture in again – too many other nice stores with consistently great customer service.

I am very grateful that a store like Shunzi exists here in Marin! I love the merchandise because of it’s unique design and wonderful quality as well as the fact that it does not go out of style. I have been shopping here for several years and have been able to mix and match my purchases old and new to create really fun outfits. My husband also loves this store as the staff and owner are so friendly and helpful. They remember our names and what we purchased from the past. I too appreciate their honesty in how different pieces look on me. I’ve recommended Shunzi to my friends and they too have found the store amazing, fun, and the staff so friendly and helpful. I’ll be coming here for as long as the store exists. I agree with Leslie L. that the selections are timeless and not just trendy. Thanks to Shunzi for creating such a fabulous store and staff!

It’s my great good fortune to live close to this amazing and inventive boutique in San Rafael. Of course, it’s also a constant temptation. Shunzi has a way of turning up with each season’s winners. I’d say the selection is more timeless than fashionista. So I’m still wearing the wonderful outfits I bought years ago and finding new things to weave in. I can shop for anything from a summer wedding to a casual dress cardigan.
The staff is warm, friendly and unbelievably helpful. And they would never lie to you. I get honest feedback and creative ideas for putting things together with what I already have. Because they know me. What a concept.
Also, this is one boutique that will place special orders for you and can show you colors in some lines they don’t have in inventory. They are also happy to pull sizes and colors from their two other stores (in Petaluma and Los Altos). I can’t say enough good things about this store. Hope you love it as much as I do.

Shunzi has a wonderful range of clothing in both her San Rafael and Petaluma stores. Shunzi knows how to merchandise for my build and sense of style. I get compliments on clothing items from the store that I bought years ago. When ever I need to update my wardrobe her store is where I go first. Her staff is attentive.

My girl friends and I met for a lunch on 4^th street the other day. Afterwards, we had to visit Shunzi, our favorite store in marin. We found so many pieces we liked that we couldn’t stop trying things on. Two hours later, we each left with at least seven pieces. This happens every time I come here. It’s hard to find such unique and well made styles, and I always wear them a lot. Even though some pieces are a little pricey, it’s worthwhile.

I’ve had only good experiences in this store, both on my own and with a friend who’s difficult to fit. My friend was looking for a dress for a specific occasion. The sales lady (a relative of the owner, I believe, but I could be mistaken) was extremely patient, spent a couple of hours with us on and off between other customers. She was unfailingly polite and helpful. I’ve been in several times on my own and have the same experience purchasing items for myself and for gifts — great stock, innovative and unique pieces, great assistance. No problems. Support our local merchants!
Update 12÷12÷11: Shunzi continues to be a great resource and a pleasure to shop in. Jie and Laura are warm, helpful with styling and suggestions, and honest with feedback. They want you to look great. The offerings are consistently stylish and unique. Over the long haul, no drop off in attention to detail or to you as a customer. Their service is always impeccable.

Stumbled into this store several months ago for a purchase pick up. The client I’m a personal assistant for bought a beautiful dress from this store. Over $ 300, but very flattering and tasteful.
Called the store to alert them I’d be picking up the dress (It had already been purchased). Shunzi, the owner told me it would be ready.
Got into the store and Shunzi said «Oh…Bad News…» The dress was missing one out of 3 huge artsy buttons. It was extremely noticable. Now I’m not sure why something wasn’t done any earlier. The dress was for a function THAT evening, as Shunzi was already very aware of.
After showing some dissatisfaction, Shunzi literally went into a full blown freak out in front of everyone in the store. Yelling, ranting and raving that the dress looked FINE and the button could be re-​ordered within the next couple of weeks.
I wouldn’t ever shop here again.

What started off as a perfect Saturday having lunch with my girlfriend and a little shopping on 4^th street in San Rafael, ended up with being yelled at by the absolute rudest woman I have ever encountered in a boutique. .. and I shop a lot.
We were in the store for about 20 minutes and had picked out several cute items. I had three tops in my hand for a total of almost $ 200 — I know, but they were very cute. We were ready to pay and my girlfriend wanted to make an exchange/​return. She had bought a pair of pants at this store, washed them once, and the pants literally were falling apart at the seams. She showed the woman, I believe her name was Gia, but more on that later. The woman dismissed us at once and said «No, I can’t help you. You have to come back on the 16^th when the owner is here. No. I can’t help you. If I take that back the owner will charge me.»
Come back in two weeks on a specific day because ONLY the owner of the store can do a return??? Everytime we started to speak to try and understand what she meant, because clearly this was a comletely absurd response — this woman would interrupt and raise her voice. She keep saying over and over again «NO. I CAN’T HELP YOU!»
Several people in the store of course are now looking at this scene — because this woman is yelling at us — most of which left because of how horrible it was. I put the tops down that I was going to buy and we decided to leave — still standing there not sure what to do with these pants that were worthless and brand new. I asked the woman her name and this is where it got really bad. She yelled at me and pointed towards the door saying «No. I not give you my name. You leave NOW!» It was horrible! I persisted nicely and just keep saying that all I wanted was her name. She told me «Gia».
Were were so upset. Customers should be allowed to exchange or return damaged merchandise regardless of whether or not the owner is present.