Sofa Creations

What a great experience.
Devon was so helpful. We walked into the store and he was available for any questions but wasn’t pushy in any way.
We spent a while at the store deciding on what we want.
Two weeks later our beautiful couch and love seat arrived– white glove delivery.
So far, we’re very happy with the way they look and feel.
And the price is great!
Go get your sofa here!!!

Sitting on our wonderful new sofa as I write this. We have been searching for a sofa for months. Even had Pottery Barn come out. We have a large room, but we have special needs and there is only one wall we could work with. We wanted a large sofa that would lure the teenager out of the room once in awhile. We stumbled upon Sofa Creations and met Devon. He worked with us to come up with solutions. Did several drawings and when ideas we thought we wanted didn’t work, he worked with us to come up with new ones. We ended up with a 3 piece sectional that fits our space perfectly. The price was very reasonable. I am sure half of what we would have paid at Restoration Hardware or Pottery Barn. The teenager is out of her room and hanging out with us. The man of the house can’t stop talking about how much he loves this couch. It was delivered 2 weeks after we ordered it and there is no gas off or chemical smell. I will be recommending Sofa Creations and Devon to everyone!

My new Sofa from Sofa Creations– created by me :-) — is awesome!
Devon, who assisted me in the San Rafael store, was incredible– he was helpful and patient.
So many choices– length, width, fabric, arm shape, and on and on– so you really do get to create the ideal sofa of your choice. Our Shiba-​Inu loves the chaise part of the couch and Luna, the cat, is still trying to find a way to be allowed couch privileges-​lol
Seriously, I shopped around and this was the best all around– customer service from Devon, options, quality and quick turnaround.
Thank you Sofa Creations and Devon!

I am very happy to be able to write about a really good experience at Sofa Creations in San Rafael. Devon was so very helpful and non-​pushy He let me come in at the end of the day to take one of the fabric sample books home so I could see how the various swatches looked with the lighting and color scheme in my home. The sofa came right on time, and the delivery guys were super nice also. Devon even requested a material sample so I would have it to take shopping when I purchase other items to complete my living room. Oh, and I really love my new couch. It is very comfortable and looks well made.

Working with Devon & Derek has been quite positive. We ordered a sofa and recliner. The recliner had a few issues which could not be remedied/​fixed and S.C. were very open to making sure we were satisfied. Both Devon & Derek were prompt in their responses to our questions/​issues and ensured me that the situation would be resolved quickly.
Regarding the sofa, it is aesthetically perfect with the exception of some sagging pillows (we opted for the tubing in the seats/​pillows) which we may need to bring to S.C.‘s attention to see what can be done. The comfort of the sofa is quite high, except it took approximately 2 months for the cushions to start feeling somewhat soft (initially, the seat cushions were quite a lot harder than the ones we sat on in the showroom). However, they have now become mostly comfortable, although the tubing is still sagging/​bending in some areas.
Regardless, I feel confident that any issues we may have will be handled promptly and professionally by the S.C. staff.

We had a great experience buying our sofa at Sofa Creations. We had been to several other furniture stores in the Bay Area, and did some on-​line shopping, as well. After seeing the great reviews on Unilocal,we went to the Sofa Creations in San Rafael. We dealt with Devon during our shopping/​buying experience. He proved to be knowledgable, low-​pressured, and attentive. We we’re blown away by his honesty, when he called to tell us that they accidentally overcharged us, on the fabric of our choice, and gave us a nice additional discount. The sofa arrived when they said it would, and we were very happy with the quality of sofa. We should’ve went there first, would’ve have saved us multiple weekends of shopping around at other inferior furniture stores.
Please don’t review this business if you received a freebie for writing this review, or if you’re connected in any way to the owner or employees.

Sofa Creations stands behind their product. When an issue with material happened, Devon and Sofa Creations corrected the issue quickly.
We are happy with the quality service throughout the sofa purchase process. We received regular email and phone call communication to ensure we were properly communicated with.
I highly recommend Sofa Creations for your Sofa needs.

This is a great store that met my needs for a sofa that would fit well in my living room. I was able to specify the height of the pillows, which allowed me to preserve a view since the sofa would be placed under the window. The sales people were very nice and helpful. Plus it was a great value for a high quality sofa that is manufactured locally!

My wife and I love our new couch. Devon was incredibly helpful and consultative throughout the whole process and he helped us arrive at our perfect couch. It was delivered on time and in great condition. Can’t say enough good stuff about Sofa Creations.

I had been searching for a sofa that would suit my needs for months when I finally stumbled into Sofa Creations, just by luck. I was impressed with the quality of what was in the showroom, as well as the ability to customize each piece — more so than at other custom sofa places I had previously visited. Devon was patient and thorough in answering my questions. I spent about an hour in the showroom initially, sitting on different couches, moving cushions around, negotiating dimensions, etc. I left with a quote, Devon’s card, and fabric swatches that he allowed me to take back to Sonoma County.
When I placed the order for my couch, Devon took extra care to be sure we were on the same page in terms of what I wanted. He even went so far as to email me a detailed sketch and a summary of the specs before finalizing the order. Then, he kept in touch with me about updates regarding the progress. In the end, my perfect sofa was delivered and I have had zero regrets since!
I highly recommend checking out Sofa Creations if you are having a hard time finding what you need at the «cookie-​cutter» stores, or if you simply want attentive and personal customer service.

I searched everywhere for the perfect couch with no decent prospects. It was so frustrating until a friend suggested I check out Sofa Creations. I wasn’t excited about driving down to San Rafael, but my attitude changed almost as soon as I walked in the door. This store is amazing. The manager, Devon, was helpful without being pushy or intrusive. He explained how it worked and gave me the freedom to sit on the sofas and peruse the many fabric choices. I love this place. I love it so much I tell others about it. Why waste time shopping for a couch that’s just ok? You can get exactly what you want at Sofa Creations. There’s absolutely no pressure from Devon. I wish all shopping experiences could be like this.

Outstanding experience in every way. I am a picky customer, and I could not be any happier with my two new sofas. They are significantly more comfortable than sofas I’ve purchased at major retailers, and I loved being able to make them to my exact specifications. Knowing that they were made right here in California was an added bonus, as was the quick turnaround time and reasonable price. Devon was great to work with and offered some excellent suggestions. I can’t imagine ever buying a sofa anyplace else.

I love my new sofa! Thank you Devon for being my kind of salesperson, i.e. open to questions and not pushy or intrusive at all.
I bought the exact sofa I needed, and the medium density cushions and chaise/​ottoman are helping my back get to normal finally. You can find what you need in this store. Prices were competitive for a new sofa I hope to have a long time. I picked Oakley fabric and so far cats who scratched prior sofas haven’t damaged it, in fact aren’t even trying, but they love sleeping on it. They even hog the best spot. Recommended on all levels.

We’ve had our sofa now for over 4 months and love it. I have low back problems and was looking for a firm sofa. Devon had us try all of the various options available and then measured my husband and I sitting down to find the correct depth so that my back would be well supported. Most sofas are too deep and don’t provide proper support and it was hard to find one shallow enough. Custom made and turned out perfect. The sofa was delivered within 3 weeks as promised.

I will never shop for another sofa again if it’s not with Sofa Creations! If Sofa Creations the store were a human, it would be Chuck Norris.
I must caveat this review with the fact that I am a lugubrious and meticulous shopper. The folks at Sofa Creations were so patient! They remembered all our previous conversations regarding style, size, fabric etc. every time I returned to the location. They remembered me even when I would call in to ask questions in my decision making process. And they were always extremely quick and helpful with my requests for help!
As I have the interior decorating prowess of of that crazy lady from Beetlejuice, I took pictures of my place and provided the color scheme of my living room to the team who made great suggestions from color to fabric to size to style and more! My couch constantly gets compliments from my friends and guests who are also jealous that I got such a great price for such a high quality piece of furniture. So while many of them could afford couches ten times the cost, they now shop at Sofa Creations!
The couch is so comfortable too! I bought a brand new tempurpedic mattress the same time as I bought the couch and I still often sleep on the couch, which has a queen sized pull out mattress that has been described as «heavenly» to sleep on by all who have enjoyed its ethereal comforts. It’s super easy to set up as well. I literally would have paid twice as much for this couch.
Lastly, the couch was custom made to fit my room and done so and delivered to me within 2 weeks! It’s taken longer than that to get a pizza during the Super Bowl! The delivery guys were exactly on time, extremely respectful of the couch and my home while bringing it in and setting it up.
I couldn’t be happier with my purchase. Thank you Sofa Creations!!!

Devon made buying a new sofa very easy. He was informative without being intrusive. There is a good selection of styles without being overwhelming. I am so pleased with the quality of the sofa. Devon was very helpful with the fabric as well. Our first spill wiped right up without penetrating the fabric. Delivery was right on time and the whole process was easy. I recommend Sofa Creations on 4^th Street & would go back.

Best experience we have ever had buying furniture.
Devon was super professional and thorough. He made sure the dimensions of the sofa would without a doubt fit into our apartment.
Delivery was on time, also professional and had a sense of humor which was refreshing.

Sofa Creations in San Rafael was fantastic! We came by one sunday after reading about on Unilocal and were helped by Devon Garber who is seriously the guru of Sofas. He asked good questions and explained a lot about sofas and fabrics and cleaning of fabrics. pros and cons of sectional versus sofa. we touched on things I had not even thought of. And Devon helped us with our kitty new sofa issues. Gave us the idea to choose a lower rising sofa to prevent them from getting underneath and ordered some extra fabric should needs arise. We also measured the arms to be sure kitties could hang out on them. I know we are kind of odd in that way (the sofa was for the cats as well as us)
Devon was patient and professional and at no time did we ever feel pressured. All his input was helpful. We went to a few other places in area as SC was out first stop but came right back around. We got the Carson sectional in a very cool Blue Azure color. It is comfortable yet with a modern clean feel. One of the reasons I liked sofa creation were there styles were a little more modern then what we saw elsewhere. Also the showroom shows the styles and different option and fabrics very well. I also liked the portfolio on their website has some good examples of sofas made.
Sofa was made in under 2 weeks, delivery company they use is very nice and efficient.
Prices are very good and wide selection of fabrics and colors. I highly recommend checking them out if your in the market for a new sofa or sectional!

Sofa Creations in San Rafael is terrific to work with! No high pressure sales tactics — we visited the SR store probably 5 – 7 times before ordering the sofa. Each visit Devon was very helpful, informative and gracious with all our questions.
As many reviews have said the couch arrives in 2 weeks maximum, which is extraordinarily rare in the furniture business. They have a wide selection and the couches are made in Stockton, CA, local!
Outstanding customer service, excellent selection, fast delivery, locally made and reasonable pricing. What a great company!

Excellent customer service. I bought a custom sectional sofa from Sofa Creations in SF a couple of years ago and get compliments on it all the time. It’s a coffee color in this fabric that looks and feels great. It cost about half the price of a comparable sofa from Crate and Barrel. When I called them again last month to spec a potential another sofa for my new house, they spoke with me a bunch of times and emailed with me back and forth about 30 times, always promptly and with the exact info I needed. I ended up not buying a sofa right away, just because my husband and I decided to prioritize other home renovation stuff first, and when I called to let them know, they were so nice about it! They really are the friendliest staff, and I’ll definitely return to them when I get another sofa.