Airquest Heating and Air

Scott is awesome! He called in advance of the appointment time to re-​confirm. He fixed our heater for a very reasonable price. He also pointed out a few things that were wrong with the initial set up that would make it run better. I couldn’t be happier and would refer him to anyone.

Scott came to my house today and serviced my AC unit, which had stopped working. He was fast, friendly, knowledgeable and happy to explain everything he was doing as he completed the work. He got my AC working again for less money than I expected to pay. I’m very happy with Airquest based on this experience.

I recently had a room added on to my house and needed a new AC condenser and other AC/​heating work done, and my contractor recommended Airquest. I worked with Kevin DeLima — very personable, very responsive and efficient; great guy! Based on the work Airquest did at my home, I give this company 5 stars without hesitation! The owner, Scott, came to my house this past Saturday morning — a day that ultimately was 102 degrees in Walnut Creek — and fixed a problem. This company is so responsive and does excellent work.
Julie Peck, Walnut Creek, CA

we got new ac/​heat installed about a year ago. no issues so far. Also they had the most thorough quote but still came in very competitive pricewise. Also very response to email. I highly recommend.

This company is amazing. If you need your AC repaired, call them.
Our AC went out right before the fourth of July. I called and they were swamped, but Scott called back to set up an appointment as soon as he could, and he came right on time.
My problem turned out to be a simple fuse. Scott replaced my fuse, checked my AC unit for any other problems and then only charged me $ 5 for the fuse.
This is the only company I will ever use for my AC and heating system, they are the best.

We had our entire HVAC system replaced. Kevin and Scott gave us a very fair price and did the work in a superior fashion. We all know the night terrors of the Home improvement businesses. Well AirQuest is not amongst those businesses In fact if all home improvement businesses were run like Scott and Kevins Airquest there would be no cause to ever worry about workmanship or integrity. These two guys Scott with a very sore back and all busted their butts to do all the work well within budget and Early.
By the way I have been in the commercial and residential construction business for over 25 years. I have been amongst every trade out there.
These two guys are at the top of my list for integrity and Workmanship. If you go to anyone else but AIRQUEST don’t be surprised at your disappointment during and at end of Job.
MAKE SURE IT IS SCOTT AND KEVIN cus there are other Airquest names out there.
YOU GET MORE THAN WHAT YOU PAY FOR WITH SCOTT AND KEVIN. WAY MORE
IF you are having trouble with your current contractor don’t hesitate to call These guys.
SCOTT AND KEVIN ARE STRAIGHT SHOOTERS.

Airquest is a locally owned business, who cares about doing what’s right.
We recently remodeled our condo, and had numerous contractors performing work for us. As part of the remodel we replaced our HVAC unit and were recommended to Airquest from a very, very old friend. (of 32 years) Of all the contractors we had Scott and Kevin were by FAR the best! I wish all contractors were as good or even remotely as good as these guys.
They have pride in what they do and it certainly shows! I feel like not only do I have a new HVAC company, but a new friend as well!
Oh one more thing, their prices cannot be beat!

We just had AirQuest (Scott and Kevin) replace dual systems for our furnace and air conditioning units. They go above and beyond to do everything to code and are hard working and extremely knowledgeable about what systems to recommend. Being in real estate, my husband recommends them to all his clients. We have been using them for over 20 years and have always been happy with their work.

These guys are honest, do great work and don’t engage in the trickery other companies do. There are only two technicians at this company and they handle all the work. They’ve both worked at AQ for years and are very knowledgeable. They do get busy and have delays in returning calls during busy seasons, but I’ll take that downside any day over unqualified people from other companies blatantly trying to rip me off.

Highly recommend this locally owned company.
We had replaced a heater/​AC at another property a few years back, and used them again recently for a new furnace/​AC at our home. I have some medical issues that have me extremely hot, Scott and Kevin had us up and running quickly.
Their performance, quality of work, service, and attention to detail are all A1!

I called for service on a Saturday. The lady I spoke with promised a return call on Monday which never came. Despite this firm being recommended to me I will not be able to recommend them to others.

I left a message with the answering service over the weekend and I even contacted them on Monday morning as I needed a service call due to my condenser suddenly quit. Airquest was my first choice since they had installed my system but after waiting an hour, I decided to go with another company. I’m disappointed that I wasn’t afforded the courtesy of a return phone call. I understand people get busy, but please don’t underestimate the power of a phone call!

Great company. Quick response time. Very courteous and knowledgeable.
Our Air Conditioning unit broke (during a heat wave, of course) and even though this was right before 4^th of July, these guys came through and made it to our house on a very short notice. The problem was diagnosed and fixed.
I appreciated the fact that the gentleman took off his shoes before entering our home. I thought that was very courteous.
All my questions were answered.
Prices are very competitive!

Our air conditioner went out in the middle of a heat wave. We called the company that we had been doing business with for years, and couldn’t get a call back. So we called Airquest based on the great reviews others have left.
What a great experience. They returned our call promptly and were able to come out the next day. They showed up early for the scheduled window.
Kevin was courteous and knowledgeable — We were prepared to hear that our 18 year old unit would need to be replaced. Instead, a relatively inexpensive part fixed it. They had every opportunity to upsell us, but instead even made some tweaks that will allow us to stretch the life of our aging unit even further.
Honest, and a class act. They will not only be our go-​to for years to come, but we will recommend them to anyone that needs HVAC service. It just doesn’t get any better.

Our AC broke during this recent heat wave. We called AirQuest because they had serviced our AC years before and provided great /​fair service. Scott returned our call immediately and showed up same day to evaluate situation. Bad news is we needed new system, good news is Scott and Kevin went out of their way to install it Saturday to minimize our discomfort! Great attitude, professional service, fair price and went the extra mile. Highly recommended!

Excellent work, on time and professional service.
After calling a few repair shops Airquest Heating and Air were the only ones that scheduled me the soonest, they showed up on time did and excellent work and were reasonable priced! I will definitely use them and recommend them.

After reading the feedback on Unilocal and noting Airquest s a better business bureau rep in our area, I quickly called them for help.
They have an answering service which will inform you that you will get a call back in 5 minutes. I got a call in less than 5 minutes. Kevin and Scott were out the next morning. Most important to me, Kevin was extremely knowledgeable and explained in detail everything that was wrong with my air conditioner (he was so detailed I can fix the same problem next time by myself). And their prices are very reasonable. I highly recommend Airquest to all tri-​valley residents.
Tom Cayton

Scott has installed and serviced the heating and air in my mothers house for a few years now. When her heating unit failed, he worked with us to find the best bang for our buck. He was able to sell us a new Trane that was purchased by someone else, returned and sold to us at a deeply discounted rate and fully covered under their warranty.
I recently rented my moms home and the day the new tenants moved in, the AC failed. Scott was turning calls away since it was high time (June). He took my call and got the AC running again that same week. Airquest has our business for as long as their in business. Thanks again Scott for all the great work and assistance.

They do not want business from new customers.
I called MULTIPLE times trying to make an appointment to get an estimate for HVAC replacement. Within 2 days, I called multiple times. Each time, the person on the phone said they will forward my message to the technician and someone will call me back within «5 minutes.» Nobody ever called me back.
Even though they said they will call me back in 5 minutes, I would be satisfy if someone call me back within 24 hours. I called back again because I wanted to give them the benefit of the doubt that it could be human or computer error. However, I gave up after calling multiple times with nobody returning my call. I completely understand that it could be a busy time in the summer months but I am not asking too much for a call back.
It is clear to me that they do not want business from new customers.

Kevin and Scott installed a whole new furnace and air conditioning system in our home and did a fantastic job.
Two things to mention specifically. First, they went above and beyond what they said they would do. After they gave us a very competitive estimate, we scheduled the work for two weeks later. Within two days our furnace quit. We called Scott and he came out on a Saturday to fix it temporarily. At NO EXTRA CHARGE.
Secondly, they installed a furnace with a two-​stage fan that they said would save us money on our PG&E bill. I hoped it was true but didn’t know for sure until our next bill came. It was HALF our previous bill.
Scott and Kevin are honest, hard-​working, friendly and excellent at what they do. I recommend them without a second’s hesitation.