CVS Pharmacy

This is the worst pharmacy I have ever dealt with. The Pharmacist is just plain rude and snotty. They go out of their way to NOT to help you they and treat you like your some kind of criminal or something. I will never step foot in that store again and am telling everyone I see to do the same. Stay away!

This place charges super high prices. They also claim to be about health and call themselves“pharmacy.” Have you seen their ads for whiskey, beer and wine? They’ll sell you pills after you get complications from your alcohol addiction.

Like every other cvs. Overpriced items you can get from Walmart next door for like 5 bucks cheaper. The pharmacy always has a line and not enough employees. However, they are good about fixing issues with prescriptions if there are any.

The staff at this pharmacy is over the top. It’s like a step back in time to where customer service was all about the customer. Shaun in particular has spent time helping me and my family in numerous ways. He has even called to check in regarding prescriptions that don’t have more refills to check if we are still needing them.
They are compassionate when we’ve been in to pick up prescriptions and they understand the stress the associated illness can put on an individual and family. I don’t know about other CVS. Pharmacies but we are lucky to have this one in our neighborhood.

Well it’s handy being across the lot from Starbucks, and they do fill Rx when you need, but rest of store is like visiting a mortuary as business is slow. That’s good and bad — no crowds to keep you from asking where stuff is, but also seldom more that one checkout clerk to execute the deal.

Problem: I needed assistance with printing photos from my iphone
Solution: I had visited 2 other CVSs in the area (downed kiosk, my cell wouldn’t beam photo etc). Here I was attempting another go-​at a CVS kiosk. I had a plane to catch & wanted to leave photos for my sweet mother in law.
A pleasant staffer knowledgeably fixed my phone setting & I had photos in minutes! She doubled (tripled) as cashier & rung me out. As I said my THANKS I learned she was the store manager on duty! THANKYOU THANKYOU for making the whole process a treat again as I’ve used CVS for my photo needs since user-​friendly kiosksd arrived to customize photos needs & developing a snap :)

I have only needed to use this pharmacy once and it was for my sisters medicines. My sister was entering a hospice facility and we needed to get her medicines certified by a pharmacist. The walgreens on San ramon valley rd would not help us and were extreme rude. The pharmacist at CVS Benton was very kind and compassionate during this difficult time for our family.

Staff here is nice.

The pharmacy is incredibly slow and under stocked. They text you to say your medications are ready but when you arrive only one is ready and you have to go back for the other. They have an annoying phone refill system to remind you to refill your prescriptions but then they don’t have the med in stock. They run out of basic medications like albuterol inhalers for asthma. We liked the convenient location but end up spending more time going back several times. We will be changing pharmacies.

I like this pharmacy. My sister lives in this area. I fill my prescription here sometimes when I’m in the area to visit. I’ve always had good experience. Everything goes very smooth. The asian female pharmacist and staff seem very professional and knowledgable. They seem very nice. I always come here when I’m in the area.

Absolutely terrible customer service. Came here looking for iron supplements and there was only one kind and it was hidden behind something else. The person in the pharmacy completely ignores the people in line. Cashier up front waited for a line of 5 customers before calling for backup and the other guy took his merry time walking up. No manager in sight.

Oh CVS, oops you did it again… A friendly note to your web design team: if you refuse flu shots to children under 14 years do not make these birth years available in the drop down menu. It is oh so not fun to schedule an appoitment and have a confirmation, to show up at the store as scheduled just to hear «Ummmmm…we do not perform flu shots for children younger than 14». When I shared this experience with our doctor you should have seen the look on her face. Hey CVS, when you get a chance visit
and educate yourself. Here is the quote from this website to get you started: «Everyone 6 months of age and older should get the flu vaccine». Well, fool me once shame on you, fool me twice shame on me… I should have known better after my experience with prescription services at your place.

This CVS has higher prices and worse service than the Walmart next door. Their indifference to their customers doesn’t make any sense given that they can’t compete on price with their next door neighbor.

They are often out if what I need and are slow to restock. The lady with tattoos and short blond hair is awesome, great vibe and customer service. The other staff, especially late at night, ranges from indifferent to hostile. I only come here when I have a coupon to save money on formula. Otherwise I get my stuff at Target,

This tells you everything you need to know: the last time I visited my doctor, she insisted that I change pharmacies because it took so much hassle, time, and many phone calls between my doctor and me, the pharmacy and my doctor, and the pharmacy and me. My doctor said her staff person was shocked by their incompetence at simply fulfilling one simple, ordinary prescription.
My insurance requires that I use CVS, and fortunately there is another down the road where I had a much better experience.

Its alright, pretty understaffed, but because its a slow store, they don’t get lots of prescriptions — this means your prescription is filled fast!

This store is never busy so I have been able to get in and out quickly. The only issue that I’ve had is that the pharmacy seems a little slow. They have messed up my medications twice and both times, the person working the register, wasn’t very helpful. I will continue to shop here, but I will get my medications filled elsewhere.

Variety of stuffs to buy, this is a Pharmacy but they sell a lot of stuffs like Walgreens, Their bathroom is dirty i am sorry.

The World According to Noelle
Allergic Girl’s Guide to Life
This CVS is extremely well stocked, clean and has friendly customer service. Came here recently with my great-​uncle to pick up his prescription. Pharmacy staff was fast, friendly and efficient. Out of all the CVS locations in the SF Bay Area this is the best stocked one.
Noelle’s Notes
A great place for your sundries and pharmacy needs!

As far as CVS’s go, this one is pretty clean with fairly decent service. It doesn’t get the road traffic that other one’s in the area get, so it has a more local feel to it.
A definite knock on the place is it’s lack of product. Other than the cold and cough remedies isle, many of them are sparsely stocked at times and many times I’ve felt like I just couldn’t find what I needed there.
But it is still the only one I will go to in the area.