Panache Enfants

This review is long due for me and I kept promising myself that I will do it tomorrow (procrastination. Tell me about it). Finally, It’s happening. Well, we have three kids and it was a challenge for us to find a loving and caring facility or care giver to take care of two of my younger kids. Surprisingly T2 and T3 are absolutely opposite in nature and it was impossible for us to find something that fits both their needs. We found Panache two years ago and finally felt relieved. They have met all the needs of my kids and of course us every time. I can confidently say that they are the reason I was able to continue working as finding a quality child care for my kids 1.5 and 3 (at that time) was forcing me take a tough decision 2 years ago.
The quality of the facility and the program is incomparable to anything in San Ramon/​Danville area. Teachers and management is extremely supportive and flexible. The environment is fully secure and organized. The school provided a holistic environment for my kids to thrive. They also provide fresh real food which is such a relief for those tiny growing body’s needs and parents of picky kids. Supplemental sports and dance program is added benefit and saved me a lot of time hauling kids around over the weekends. All in all excellent experience during the toughest period of my life and I can’t thank them enough for being the godsend they are for us.

These people are Great! I have two, a 2 year old and 3 year that love school now because of Panache Enfants!!! The staff are very nice, intelligent and dedicated people that deeply care about the development of each individual little student :). The facility is clean and full of wonder to keep the children curious and interested. I would recommend this to anyone looking for a place to begin their child’s education!
My daughter (3) wakes up almost everyday and asks «Is it a school day today?», she’s always bummed when it’s not.

My son started going to this school during the summer as a 3 yr old. Since it was during the summer and he was just starting to get used going to school and being away from home, it took him about a month to get used to things. He has always attended 3 days a week for a half day. The administration was great with helping him acclimate as well as calming my nerves. Even though he is my second child, it still hurt to see him cry. They kept me updated with how he was doing, probably because I asked, but the teachers and administration never seemed to mind. In fact, to this very day they allow me, when I come early, to peek through the window to see the class. A few days I’ve stayed a few minutes after I’ve picked him up to get to know the kids and talk to the teacher.
As he was close to turning 4 he was moved to a brand new Pre-​k class in September and the transition from the 3 yr old class to the pre k class went amazingly smooth. I absolutely LOVE the pre-​k teacher, Ms Rikki. She has the perfect amount of fun and discipline. It is very obvious that all the students also love Ms. Rikki. My son is always happily learning when I pick him up from school at noon, in fact many times he doesn’t want to go home. Academically, they are learning what kindergarteners would be learning but without pressuring them and forcing them. Yet most of the students seem to exceed the expectations of what a typical 4 year old knows. They also have many fun activities like carving pumpkins, making a haunted house, making a pumpkin patch, a window decoration contest, and having a holiday concert with the entire school singing and more. Also, they have fun hands on exercises for the students where they are teaching them as well as allowing them to touch and create; like having the students bring in plants and have them learn how to take care of the plants and learn what makes them grow.
The monthly tuition went up $ 50 in October which was a bit of a hit for us, but it is worth it. I am sure they had to do that because they improved the facilities by adding a brand new snack and lunch program as well as nice security and a computerized sign in/​out process. My son likes the snacks, he always tells me what he eats. He has eaten the lunch a couple times and told me he enjoyed it as well. The food is healthy and tasty, I noticed that all the kids eat their food. The security is great because administration can see who is coming in and out of the facility. Visitors who don’t have a child enrolled have to ring a doorbell to get in. Those who have children enrolled have a card to swipe to enter. I really like that. The sign in/​out process is nice and very convenient, no need to sign your name, time and date on a piece of paper, just enter a 4 digit code and done.
I am not one who does many reviews, but this is the first preschool that I truly like, from the teachers, administration, curriculum, activities all the way to the students. I actually like all the kids in my son’s class. I never felt this way when I sent my daughter to preschool. I took her out of three schools to just find one that I somewhat liked. Too bad this school wasn’t open 4 years ago, I would’ve definitely sent my daughter here.

Great place for its friendly and caring staff, as well as facility is quite spacious and food they serve to kids is healthy, organic and my daughter seem to like it as well. There is always a room for improvement and rather that us asking for them, I always see the director constantly improving things, from securing the place better to making it easy to check in/​out a kid, adding food options etc. Also all the events are memorable and staff takes quite an effort in organizing them. We love it.

I need to say I am extremely lucky to send my 2 years old girl to Panache Enfants. All teachers are actively communicating with both my husband and myself. They will tell us what my girl did that day and how she behaved at school. They will immediately contact me via email or phone if they found something important to let me know right away like my girl got fever, my girl scratched her tummy very often, etc. Also suggested me to bring lotion and sunscreen to school so that they can make sure my girl is protected. I have ZERO complaint about the school and the teachers. As a parent, we are well informed, well communicated by the school and the teachers. They replied my questions right away. My husband and I went to the school to check out how my girl doing very very often and we went there at different time. We have no intention to check the school or not trust the school. We just miss our girl and wanted to see her doing fine and how she is doing at school. I see my girl learned a lot from school. She is certainly very happy to go to school. She tells me Miss Mia is good and is her good friend. She tells me the name of her good friends at school, a long list. She sings a lot of new songs and she can sing correctly those old songs she learned before she started the school. She speaks great English after 2 months going to school (We speak only Chinese at home). She corrected my husband’s English on day 2 to school. She taught grandma English as well. I am happy that I chose Panache Enfants.

If I could rate this center a ZERO I would! As some of the the other dissatisfied reviewers have put it, be careful where you enroll you children, this place is below average in cost and in providing any sort of quality child care services. So basically you are getting what you pay for! This new center is so far below average in the attempt at running a credible child care facility it is almost laughable that it is still able to stay in business. If you like a filthy, sparsely equipped center, with high staff turnover or staff that for the most part, appear to be unhappy with their job and an owner who has to resort to placing false Unilocal review ads online to try an «talk up» this ridiculous fares of a program (Mandeep P. is one of the owners and not an unbiased happy customer as it appears) then this is your place!
On the other hand, this center is close to the freeway and Bishop Ranch Business Park but parking is horrible and many times you have to deal with loud drunken patrons from the bar/​restaurant next door or the excessive amounts of cigarette smoke coming from various places around the plaza which is only steps from the small outdoor play space where children are regularly rotated throughout the entire day in order that they get a few moments of «fresh air». Or how about the noxious smell of propane coming from the gas station only feet away from where children are playing in this same shoebox sized outdoor space on the other side. There was little thought that went into whether this would be the most ideal place or environment for young children to grow and thrive in or the lack of natural outdoor learning spaces that most all of the other competing centers are equipped with have, many are within a couple of miles of this place and would be better alternatives than this place. And if you talk about accountability, the owner assumes absolutely none and places blame on everyone else especially if they no longer work there.
In terms of sanitation, the teachers changed diapers and did not wash their hands or encourage the children to wash their hand either. They changed diapers and then go on to feed children with unclean hands. This is disgusting on any level! One could assume that this practice carries over to the older age groups and goes against the philosophy of this program via the online information. I personally witnessed children with mucus running into their mouths and none of the teachers made any effort to wipe them or clean their faces. I find this to be completely unhygienic and lead to germs being passes from chid to child and viruses and sickness being passed around rampantly. I could only imagine whats to come during flu season!
In terms of customer service, I found the owner to be pushy bordering on rude and at times completely unknowledgeable about basic care practices often citing her own person child rearing beliefs. Customer services in lacking and you have to give email and phone number information before scheduling a tour so that once you leave they will constantly bombard you with calls and emails wanting to know when you planning on enrolling. Citing that spaces are limited even though most of the classes only had 3 or 4 children in them. This was definitely not my cup of tea and so grateful to have found care at a near by facility.

Pros: The facility is very new & attractive. Close to I-​680. Plenty of room in toddler classes.
Cons: Lack of experience, sensitivity & poor customer-​service skills of administration really disappoints. No interest in getting feedback from customers.
The system of wait listing & enrollment is ridiculously vague for the infant room. Out of all the infant day care facilities I toured this was the only one that kept giving vague answers about a start date. There’s a strange wait list system where if you are on top of the list & a slot unexpectedly opens up sooner than expected but you are not able to accept that date (because your child is not born yet) they will actually push you down to the END of the list. Meaning you will never have a guaranteed start date no matter how far in advance you try to enroll.
The administration does not communicate well with each other, nor take responsibility for each other’s actions as part of the same organization. Eg. Recently the last director, Ms. Amy left the job but Ms. Shilpa unapologetically will not take responsibility of unresolved issues left by Ms. Amy.
Bottomline: If you are already willing to pay the higher fees of this facility that means you have plenty other options in the tri-​valley area that have been around longer, built up a reputation, have good references & low attrition rate of employees.
I would doubt good child care under this inept management which likely will go downhill at some point looking at the way they are dealing with customers.

My two year old son has been going to Panache Enfants for a few months now. We are very happy with the facilities and the service. This is a new and well laid out center with plenty of space. Everyone that we have interacted with at the center — Ms. Shilpa, Ms. Amy, Ms. Pranathi and all other teachers — are very caring and helpful. Our son stays all day at the center and we feel is well cared for here. Highly recommended!

I just love this school! I relocated from Florida in September when my son was 11 months old. My son was very attached to his old daycare as he had been there since 3 months old. When we came to California my son was in a home daycare which I thought was more personal and fitting for my family. At the home-​based daycare he cried every day I dropped him off for 3 months straight. Coming to Panache the people made us feel at home. He stopped crying by the 3^rd or 4^th day which made me as a new mom feel great. The staff’s genuine care for the kids coupled with the curriculum makes this school outstanding!
As a new mom that works full-​time I want my son to be happy, secure, comfortable, stimulated and well taken care of when away from me. You can count on Panache Enfants to do that.
I highly recommend Panache Enfants!

My 34 month old has been attending Panache Enfants, and I’m sad to say that we are forced to leave them because we are moving out to Clayton area. I fail in love with this school as I first walked in. The staff are just great! Ms. Shilpa the owner and Ms. Amy the director are amazing, friendly, caring… always accommodating our needs. The environment feels like family. My son’s teachers Ms. May is wonderful, she has a way with kids that is very reassuring to me, she is very professional and loving. Ms. Pranati is absolutely adorable and sweet and very caring too. The place is neat and clean, the rooms are enormous, new and well equipped. The curriculum and organization are excellent. Every time I came to pick up my son, he is always having fun or doing some project… I am very protective of my son, and it is always extremely difficult for me to leave him at school, but at Panache I leave him with a peace of mind. They also served organic healthy snacks which is great. I highly recommend this school.

I admit I have only one child and this is my first experience w a daycare but I was very impressed w the new aged curriculum they provide my almost 2 year old. They have an interactive large tv/​computer screen that the kids created their own pumpkins
The technology and the schedule/​curriculum including, science, art, music, socialization activities make me proud to have my child at this ‘new aged’ day care. They know their stuff. I personally think my child will be way ahead of the game when it’s time to enter pre-​school! Thank you, Panache. It’s very rare for a daycare to teach not only the 1−2 – 3’s, but the relationship management and socialization that means so much when dealing w the every day situations w grace, poise and manners.
Ps. If something means a lot to you such as ‘yes sir! They will incorporate that into their curriculum. Thank you for helping my son grow academically and emotionally. That is rare!

My son has been going here for a month, and he loves it. It is his first experience being away from home in a childcare environment, so both he and I initially had reservations about attending any preschool.
I researched and/​or contacted most of the preschools in the Danville — San Ramon area before choosing Panache. They have a great teacher: student ratio, and follow a wonderful curriculum that includes many aspects of child development and education: social skills, critical thinking, science, literature, health (including yoga!), and much more!
I went to a weekend open house after receiving a flyer in the mail. The director and the owner gave my family a tour of the brand new facility, and a thorough overview of the daily schedule and curriculum. It is just the place I had been looking for! The classrooms and equipment are clean and new. The monthly rates are GREAT and the teachers are patient and kind. Most importantly, my son looks forward to his days at Panache Enfants.

After my son’s preschool closed last month I was forced to find a new preschool that would nurture and love my son like his previous school did. After going to several schools, we were so lucky to find this one. My son LOVES to go to school and is eager to learn new things (like do pumpkins float?). What 3 year old wouldn’t love the opportunity to play with a pumpkin, a tub of water, and inside with friends? Instantly he felt home. The teachers have a loving touch and make my child feel safe and secure.