Jiffy Lube

Check your oil before you get here; they love to say your car was one quart low! Why? I don’t know. Also check your oil right after you leave. Mine was one quart low but I didn’t check it until later. (No oil spots under car and no smoke in exhaust, so I know it wasn’t leaking or burning oil). On the plus side, service was very speedy!

Swindled and taken advantage of would be the feeling most patrons of this Jiffy Lube would have if they had some sort of knowledge about automobile repairs. Beware, the service menu here has tremendous depth and breadth and their team will unleash all the available options at you. In fact, they work quite hard at trying to be persuasive.
I will site three specific examples about my issues with this particular Jiffy Lube location. Once you read what I have to say, you will definitely take a defensive position on your next service visit.
1. They tried to upsell me from conventional oil to synthetic oil options. While I understand the value in synthetic motor oil, and I know synthetic motor oil is a superior product, it’s not something that I choose to do in this particular vehicle. The real issue here is the lie that was told to me. The Service writer/​salesman went so far as to tell me that using conventional motor oil would void my manufacturers warranty on the vehicle. Not true! After leaving Jiffy Lube, I immediately looked in my owners manual and confirmed the fact that conventional motor oil is OK in my vehicle.
2. They recommended I purchase an engine oil system flush. The reality is, Engine oil system flushed are definitely not recommended by the manufacturer and they could cause engine damage not covered by the vehicle warranty. That warning came directly from my vehicle’s owners manual. It is my understanding that engine oil flushes are likely to cause more problems than they solve. If you change your oil every 5000 miles your engine should be well protected. The salesman never looked at my engine oil when he made the recommendation for an engine oil flush.
3. The salesman told me that my coolant level in the reservoir was completely empty. He would fill up the coolant for $ 8.95. Knowing how to check my cars engine coolant level, I declined his offer. Later in the evening I checked my radiator and coolant reservoir, both were completely full. Another crystal clear example of a situation where they were trying to take advantage of a customer.
I feel bad for customers coming here and being sold car maintenance they don’t need — including every kind of flush. Don’t be tricked into overspending at this less-​than-​honest Jiffy Lube location. They seem to be in the business of selling you services your car does not really need.
Safe travels!

For years… I go to the JL at 9000 and I15 for my safety and Emissions inspection… but thought I would try this one. They failed my vehicle… So I went right to Jerry Seiner to get it repaired.
Well… find out that my truck just passed at Jerry Seiner at 10 600 and the Freeway after Jiffy Lube failed my inspection and they did nothing but test it… Don’t trust Jiffy Lube and their equipment, even though they say it is state maintained and inspected. Why the big difference for the same vehicle with nothing done to the vehicle between inspections??? Same fuel, same day

They were fast and professional. I appreciated the fact that they weren’t trying to force me into upgrading, or buying additional serves.
Like most jiffy lube the waiting room is small with only 5 chairs. I wish they more options than water or instant coffee. Asking for instant hot chocolate isn’t too much to ask is it? I gave 4 stars because it wasn’t anything too different then other jiffy lubes in the area.

The guys here were really nice. I didn’t realize that they closed at 7, so when I got there at 6:30 I was worried that they would turn me away. They didn’t though and I really appreciated them getting it done for me.

Super nice guys! They treated me and everyone waiting with me like family. I told him the max I could spend and he made sure to provide me with services that my car needs not wants! Thanks guys! I’ll be back!

Loved the whole experience. They were super friendly and courteous. Fast and efficient.