I have no complaint on how nice everyone is but nice didn’t get it right… I ended up with a larger job then we had originally thought. So I understand that at some point they got tired of being here. I now have a lot of work left for me to do. Every room that they where in has to be repainted. That’s 3 rooms I have to paint. They ruined my front lawn. I had to have tiles removed from the front and threw out my house. They left that mess threw out my front lawn now I have cement, tiles,& plumbing pieces along my front lawn or should I say lack of a lawn. They also put a hole in my wall that went from one side to the other which leaded to the front of my home. So now I have a huge patch of uneven cement at the entry of my home. They told me they would fix it and repaint it. Well it’s over a month now and still no one has fixed my issues. I now have my home owners fining me and I have to do all this work on my own. I’ve made numerous calls to them and still no resolve to my concerns. I will not recommend them to anyone I know. Pls do yourself a favor and look around. I’m out over 6 grand for this job and I’m still paying for their work!!!
Fischer T.
Évaluation du lieu : 5 Winter Springs, FL
I just wanted to thank Mr rooter for replumbing my house in Winter Springs. I saw your truck at the neighbors house and asked him how you did. Got great feedback so gave you a try. Finished exactly as promised and on time. Best rate and good company to work with. No more leaks!
Z M.
Évaluation du lieu : 1 Casselberry, FL
I hired Mr. Rooter on 2÷17÷14 to find a water leak in my home. They quoted me $ 250 for a detailed leak diagnosis report. The technician showed up and took about 2 hours to do his diagnosis. He insisted that the house be very quiet. As, I did some work in my office, the tech went around unplugging my kitchen appliances when the leak was in the bathroom and office. He never told me he did this. After he was done with his leak diagnosis, he said I would receive a location report once he returned the office. I gave him the $ 250 and he gave me an invoice with scribbles on it. He went to his office to process and send the location report showing where the leak was. This is important because plumbers need to know where the leak is to repair it. I left my home because without the leak location report, I couldn’t hire a plumber to fix the leak. I left my home and went back to the hotel(I was there because the water couldn’t be turned on due to the huge leak). I returned to my home on 2÷18÷14 to meet with the drying company and noticed the fridge(freezer) was not cool when I opened the freezer. I look to the right only to realize the tech had unplugged my fridge and not plugged it back in. I reported the loss of food to Mr. Rooter and as of today, they have not replaced my loss(now thawed) food. I waited until 2÷21÷14 for this report and response from Mr Rooter. I heard nothing and never got my report. Frustrated, I paid another plumber to find and repair the leak. As of today, I have loss food expense, an extra leak detection diagnosis expense and I never received the leak detection report I paid Mr Rooter for. I have tried reporting them to their corporate office to no avail. The manager keeps saying he’s waiting on my insurance company but he was paid in full.