Deckert Surgical & Homecare

This place is the only place I get a scooter from when we go to Disneyland. Pricing is great, people are kind and their scooters are in great condition. They will even deliver for you!!!

Old school medical supply shop, been in Santa Ana forever. The gentleman that worked with me has been with this shop since the ’60’s. Congenial and easy to talk to, I was able to rent a wheel chair for the month for my ailing mother. At 50 bucks for the month plus a refundable 25 dollar deposit, this wheel chair was worth twice the price in gold given the circumstances my mother is in. Of interest to note: As I become immersed in the world of elder care, Medi_​care has become a new word in my vocabulary. Unfortunately these folks do not accept Medi-​care. It was explained to me the patients were getting reimbursed but the money was not making it to this establishment. Not a sustainable business practice, so I could understand.

Great company for Disneyland scooters. They really take care of their scooters, Battery will last all day. A+++++

Okay. So this was the first time we had ever rented a scooter. My dad had recently hurt himself and could not stand on his feet for more than 5 min at a time. I had looked at a few places and chose this one due to cost and the fact that you get what you pay for. I could have gone a lot cheaper but I did not want to get stuck (literally) at Disneyland with companies with poor customer service. I even saw one of the companies I originally booked with scooters broken down.
The scooter we selected was at our hotel when we arrived fully charged. It lasted the entire rest of the day 2pm– 10pm. Great power and comfort for my dad who is 6’1″ and weighs about 225. We came back to our hotel and charged it (simple to do) and used it the entire next day and when we got back it was fully charged still. 9am on Tuesday to 1am Wednesday. EXCELLENT AND RELIABLE. I was also happy to know that the staff I would have to speak with if something did go wrong was available and friendly.
My dad loved it so much he wants to buy one, if we do it will be through deckert. Thanks so much for fabulous service from beginning to end.
I must add the distance we were to give an idea. We went back and forth to the hotel a couple of times a day. We stayed at Eden roc inn and got to the park via Disneyland drive and downtown Disney. The he rode it the both parka entirety. Still fully charged when we got back to hotel.

We have used Deckert for ECV rentals at Disneyland for several years now. Only once in all that time did we have an issue with one of the scooters (and it was our fault we lost a key) and within an hour of our call they were at the hotel with a replacement. I just called today for a trip we are taking next month and was reminded how wonderful they are to deal with. Not only are they a great company, but the use of their ECV’s really help people with mobility issues enjoy their trips. The scooters have always been in perfect working condition, nice and clean, waiting for us as requested and fully charged when we picked them up. I would recommend them highly, so much so that this is our 7^th time using them. It couldn’t be any easier to deal with someone!

I forgot to write this back in March, when we used them!
My BF has a bad knee, and can’t walk very far. Deckert’s saved the day at Disneyland for us. After using Disneyland’s scooter the last time we went, and the battery dying ½ way through the day, I found Deckert’s on-​line for our March trip. My BF called and got it all set-​up. What was wonderful, was the scooter was already at the hotel when we checked in! We weren’t expecting to have it that early.
The scooter was perfect. We were able to go to Downtown Disney for dinner, and not have to worry about him trying to walk that far. The battery lasted all day, and then some.
The scooter has some «get up an go»! Although, in the parks and Downtown Disney, he didn’t get to go as fast as he would’ve liked, due to the amount of people. ;-)
I would (and have, as a matter of fact) highly recommend them to anyone needing a scooter!

Rented a scooter for our Disney visit. Their service was great! Delivery to and from our condo was great! Extremely prompt. And went over every detail of the operation of the scooter. I highly recommend them for your visit to Disneyland, Ca.

This place is the best. The people are wonderful and very helpful.

Diego is the best! The others are great too and you will be pleasantly surprised at all the supplies you can get here. My elderly mother need cushions for her wheelchair, a new wheelchair, bandages, adult diapers and supplies. They sell hospital beds, scooters and so many other things. This place has it all and also the best prices. You will not be disappointed. The parking lot is in the back or you can park in front but you need change for the parking meters. Highly recommend!

Wonderful people are very, very helpful. Reasonable prices and really go the extra mile. Armando custom crafted a calf support mechanism for my wife’s very old wheelchair. Cant say enough good things about them!

They are amazing. Their customer service is unmatched. I tell everyone I can about them.

My husband is disabled and I have rented from Deckert countless times. Every time we go to Disneyland. We live in Arizona. They are prompt courteous and reasonably priced. We are annual pass holders and go at least 2 times a year. We have been using Deckert for over 4 years and have never bee disappointed. They deliver to our hotel and pick it up when we leave. I would highly recommend them.

We were referred by a lady at the next table in a restaurant at Disneyland.
Our scooter was used for a day in Disneyland. The scooter was wonderful-​great power and comfortable, It was delivered and picked up from our hotel. The staff (turned out to be an owner) was wonderful and helpful. The price was very reasonable.
Highly recommended

This place is located across the street from Bowers museum. These guys have been around forever and actually were in a different location decades ago. They have a good selection of stuff and gave me good prices for the equipment I was looking for (lower than what it was marked). Very nice people. You might have to park on the street.

I have rented a scooter from this company every time I have gone to Disneyland. I love having the chair ²⁴⁄₇. One time I was having trouble with the chair holding a charge. The company actually had a ‘spare chair’ at the hotel so I did not have to wait at all. I am extremely pleased with this company. Being a return customer does have it’s price advantages as well. Thank you Deckert!

Although it may be fine for scooter rental, I don’t recommend it for medical supplies. They sold my mom a $ 70 compression stocking that was the wrong size. Of course their return policy doesn’t allow for returning of hosiery even though it is brand new because it is so small I can’t even pry it on her leg. She is very sick and not only need the stocking but needed their help rather than being robbed of the $ 70.

I have rented a scooter for use at Disneyland from Deckert’s twice now. Each time their customer service on the phone has been excellent. They delivered and picked up the scooter at my hotel each time and have very reasonable prices. I highly recommend this place and will be using them again in October!

I just ordered a used hospital bed this morning at 8:30 am and they were able to fulfill my order and deliver and setup the bed by 1 pm. the same day. We have used them many times for other things and they are very helpful, friendly and knowledgeable. This is the first review of any business that I have done but I was so impressed with their professionalism and manner that I felt I needed to express it. Not only did they deliver the bed and set it up but they also helped us to dismantled the broken one and helped us get it out of the house. Not an easy feat for those of us who don’t normally do such things. This is how all businesses should be run! Thumbs up to Deckert Surgical and their staff!

I went to this store today. Thanks to the previous review I knew to drive around to the back to find parking… thanks! And I also found the staff very helpful. They had exactly what I had been searching for and took care of me promptly.

Referred here by another medical supply place to pick up the TB masks for the ashy smoke we’ve been experiencing.
The people here are very nice, helpful and professional. They actually greeted me as soon as I walked in, which is better than what I’ve experienced at fashion boutiques and whatnot.
They also had quite a few of the masks, although after this review, there probably won’t be because of Unilocal!
This store had the usual stash of medical supplies, like crutches, strollers, etc. There’s quite a bit of stock so I imagine that this would be a good place to go in the future for other needs.
Finding this place is semi-​challenging, and that’s why I knocked off a star. It’s literally across from Bowers Museum (off the 5 fwy) but then there’s a sign that the parking lot is behind it. However, there’s not a direct driveway or path to that. You actually turn in at the Green Parrot Café, drive through that parking lot and then you’ll get behind Deckert. Keep in mind that the front of this place has a big sign but otherwise, it’s kinda non-​descript and the storefront isn’t that big.