The Home Depot

I had a great experience here purchasing a couple sets of washers and dryers. One to be delivered locally and one for a desert home. We were helped by Bernie in the appliance area and even the manager, Gregg stopped by to see how everything was going. The staff we encountered in the store were all so friendly. Everyone seemed to happily enjoy their jobs. I must admit this is not my usual experience at Home Depot. This was far from my usual experience.

This place is just terrible, between the day laborer guys approaching you for work when you get out of your car to the clueless and unhelpful staff, I’d highly recommend you take your time and money some place else

I went in to buy a level. I paid with a hundred dollar bill. The cashier was counting $ 5 bills out and I asked her, «you’re not going to give me $ 75 in 5 dollar bills, are you?». She said that was all she had. I told her I didn’t want all those fives, plus some of them had tape on them holding them together. She went to get a manager and the manager also said that that was all they had. I said, «you have no $ 20 dollar bills in this entire store?». And they both said, «no, we do not». I wasn’t going to settle for that so then the manager told the cashier to ask the cashier next to her if he had any $ 20 dollar bills. Lo and behold the other cashier had a bunch of $ 20’s, $ 50’s and so on. They both straight out lied to my face. After I got my change, she just walked away. No apologies, nothing. This is the worst Home Depot I’ve ever been to. Their customer service is horrible. A huge corporation like Home Depot is not going to have $ 20 dollar bills at their stores? Lol! Give me a break! What a bunch of scandalous people.

Worst service available you literally have to look for employees to help you and then they help you in a rude manner. I asked an employee to cut wood and responded he was not authorized then what is homedepot doing not showing All employees to handle tools or how to respond to costumes this is some where I will not returned to.

Horrible customer service.
Earlier, I was in the tile section and had to go all the way to lumber to get somebody that would assist, a man pointed to two young men. Jokingly one told the other, you go this dude. Like they were playing hot potato.
Well, one of the guys ended up helping, much appreciated.
It was just 5 boxes of 12×12 tile I needed to load to my cart.
At the register I was told to ask somebody in the loading section to help.
After I asked and waited 20 minutes, I walked in and asked again, only to wait more.
Finally I saw a guy come to the loading area and he just walked away as I spoke to him.
WOW
With little faith, I walked up to a man that was walking from the parking lot; I think he was starting his shift. I explained that I had been waiting a while and have asked many for help loading, but to no avail, and he gladly helped, as I helped with the small bag of grout and the boxes of backsplash tile.
Terrible experience, take your business elsewhere!
I never throw in race into my reviews … but man, my fellow brown people disappointed me today. I constantly hear. «we wash your toilets…» etc, but today man, all these folks seem to want a paycheck just for showing up, and were just plain rude!
I feel bad for not getting my helper’s name, but I will go back soon and look for him, and write a great note to his superiors. Gracias again Guero. :)

I like this Home Depot. The staff are very knowledgeable, and help out whenever they can.
Sometimes it’s difficult to find an associate, especially at off-​peak hours, but most of the time they are available and willing to help.
For very specialized things, do your homework as well, but in general it’s a goldmine of useful things for the home and yard.

Customer service ladies were so helpful & plesant! We made an online order & it was canceled but Rosa helped us & resolved the issue quickly. & she also gave my daughter a cookie. Everyone that was up front was so welcoming & helpful. It’s such a breath of fresh air to get that kind of service. Thank you! :)

Poor customer service. No one is around to help. And all the cashier people can say is «Sorry, it’s Home Depot, we’re known to be understaffed». One of the managers wasn’t much help either. He didn’t offer to unpack the inventory that had what I was looking for and instead sent me to another store. Tsk tsk tsk.

DO NOT PURCHASE TOOL WARRANTIES! This company has the biggest racquet since the mob. It is almost impossible to get a repair on a tool because all the employees are intentionally kept in the dark on what the procedure is to allow a customer to use one. I purchased an air compressor with a three-​year warranty and have spent the past three weeks getting bounced around from one person to another. Taking it from one repair shop that would not repair it; to another repair shop that would not repair it. The shops were supposed to be Home Depot approved shops. Don’t purchase any warranties on tools.

I came here to buy a Weber charcoal grill because it was the closest location that carried the exact model I was searching for. I arrived late Friday afternoon and the store was not particularly busy, but it took a while to get someone’s attention and then it took even longer for someone to actually help us locate the item, which was quite large, and then the guy walks away saying «you got it, right?» WTF, he didn’t even offer to help me load the box onto my cart. Sigh, he was probably allowing me to be an independent woman. Thanks, tall dude!

Went to look for a Weber Grill. Saw all the display models, made a loop around the aisle to see if I could find the model I wanted but didn’t find what I needed so I asked an associate to see if they locate it. It wasn’t her department so she said she’d call someone out as she was headed to the garden department anyway. No Problem.
Took a while for someone to come help us (which is ok, I assume are busy and I expect to wait my turn). The guy points to the box right behind us (doh, I must have missed it), and then after confirming it’s the right one, leaves. Didn’t offer to help load it into a cart or anything. The heck?

Excellent Home Depot store!
Yes the lights go out in the parking lot and sometimes you can’t see a darn thing when you’re trying to load your car, but the employees here are really helpful.
My hubby and I were looking to buy a ton of tile, marble subway tile, backsplash tile and a showerhead for our bathroom renovation. We got to Home Depot after work but it was near closing time. Instead of rushing us out, the manager personally assisted us and helped us make sure we got everything we needed.
The gave us the royal treatment even though they didn’t have to– and for that, I give them 5 stars!

Went in to check out their american made flooring. Not really impressed with their choices or prices. Still shopping.

If any manager is reading this I want to nominate Dave for the employee of the day week month or even year because !!! wow what a great personality he Has but most importantly the customer service !!! I wish I can give 50 stars to this add !!! Not because of what I got but because of the service, that experience that I received from Dave !!! He literally blew my mind of the knowledge but most especially of the excitement he has working there !!! I mean since I got there I was looking for a grill, he came out outside and help me give me some good tips and now I’m here happy with my grill at home !!

Like I’ve said before I’ve been in the property management business for almost a decade. Horrible Management. 2 stars given only to the employees. One actually went out of his way help me exchange some water pumps listing in the system i would return some missing peices. Manager or supervisor wasted my time. Made me come back when I didn’t have to.

Ample parking since it is shared with other stores. I was able to find all the parts I needed here, just like with any other Home Depot. Sometimes this store stocks more items than at other locations.
The people are not so friendly and seem to avoid me when I have a question.

This place sucks!!! The only reason I come here cause it’s close to my work I asked a guy for help he said this isn’t my section and walked away I will never think about coming here again they lead you all over the store to find something in an Isle that you stumbled apon
F**k this place

The customer service here is non-​existent.
I was in aisle 23 looking for some screws for a project, after looking for 10 min, the employee washing through the isle offered to help. He showed me several screws and none of them were what I needed, then he gave me a pack of 100 screws and said «that’s what you need» then I pointed out they were not a match. So he said your looking for ¼ — 28 — 1″ … This isn’t my department so I’ll send someone to help you… 30 min of searching later… No help. And NO SALE. I walked out a pissed off customer.

One of the better Home Depot.
Everyone here is super nice and funny. They are always helpful and friendly.
The place is nice and clean and everything is well stocked and easy to find.
I like this Home Depot. It is the closest Home Depot you will get to it being Lowes.

Each time I have been to this Home Depot (or any one actually) EVERYONE is sooooo friendly. They do the best job at keeping their customers first and provide exceptional customer service!
I love that you can find pretty much anything at Home Depot– even lights for a patio deck! I find myself wandering the aisles just because of all the cool things you’d find!
But in all seriousness Home Depot– you guys are doing a great job, you are taking care of your employees and it shows in the way their job is being done and the way they take care of the customers!