Went in today for a watch band, the owner was very nice and approachable… although I didn’t purchase anything, I was looking for a very specific silicone band for my watch, he was helpful. The store was also nice lots to see and a great location right next to the famous Harrys café and Chaucers books…
John D.
Évaluation du lieu : 1 Santa Barbara, CA
Five years ago I brought my 1969 Bulova Acutron watch into Posh because it had been gaining time. I was charged over $ 400 for repairs. It still had the same problem, so I took it back. In all, it made three or four different trips to Posh and the problem was never fixed. I put the watch in a drawer and forgot about until a month or so ago, when I took it to Patco. Patco fine-tuned the watch, but it still did the same thing. I took it back to Patco – where a repairman who apparently had a clue determined that the 1.3-V battery for my watch was no longer available, so a 1.5-V battery had been installed instead. This, of course, was what was causing the watch to run fast in the first place. Today I was walking past Posh, so I thought I’d stop in and tell the owner about this. He was immediately hostile and defensive, even though I wasn’t even asking for a refund. «Patco uses the same repairman I do,» I was told – a charge refuted by Patco, which has always done its own repairs on-site.(Posh had originally told me their repairmen was in Seattle). «Besides, this happened 10years ago. What do you expect me to do?» At which point, I’m afraid I completely lost it and told him what he could do with himself. As I say, I didn’t want anything, but I thought he’d like to know how inefficient his repairman was. And it wasn’t 10 yers, it was five – something I thought I’d made clear to him. I would sooner use a portable sundial than ever trust my watch to Posh Jewelers again.