Bare Minerals

Tabatha was great! She helped me find the perfect color foundation and was very patient and helpful! Took her time to put on moisturizer, primer, foundation, blush, and highlight on my face so that I could know exactly how everything would look like before buying. All the makeup is great! Love it all!

Great customer service! Margaret sat me down and helped me find my foundation and also matched me up with a tinted moisturizer and concealer. She was super sweet and helpful. Thanks, Margaret!!!

I love the way Gracia did my make up! And she was really nice. I walked in and asked for a tutorial and luckily, she had time for me. The products are great, natural, and good for your skin. Plus, the atmosphere is calm and relaxing.

Thanks for taking good care of me! Thank you for saving me money by upgrading me to a larger foundation size that will last me longer, and sharing your knowledge about the new and seasonal products. Thank you for giving me two samples of your newest liquid foundation. Amazing customer service, they took their time with me, and I will be back.

Alexa is wonderful.
I can into this tore while she was on break. No one greeted me or even looked at me. If it wasn’t for my brand loyalty, I would have walked out.
As soon as she entered the store she greeted me warmly and continued to greet others that came into the store. She was so thorough and kind and helped me find exactly what I needed.
I have never received better make up help in my life.

My girlfriend likes it here… sooooooo yeah, 3 stars?
The boyfriend chairs are nice and comfy. That is all for now.

I have never used these products before but my friend recommended I try them out since she has oily skin like I do. Was greeted very nicely & got helped by this lovely lady, didn’t catch her name. She was a very nice Latina lady. She helped me pick out a bb type cream, powder & concealer.
The same products she used on my face but I didn’t purchase the primer since I already have one at home. Overall thoughts, I love the weightlessness and the coverage. Just what I’m looking for. Definitely going to be back

Either the employees here are mute, or they don’t care about their customers or job. Walked in and smiled at a girl who instantly turned her back and walked away, I guess to avoid contact, even though that’s part of her job. I don’t get why these snobs take this job if they can’t do it right. Don’t take a cosmetics job to make yourself feel glamorous or play dress up, take it because you like making other feel good. And because you like it. I walked out and came back after 2 hours and one girl helped and got me out as quick as she could. Won’t be coming back here.

Really neat store, I love the layout and décor.
I came in for the first time the other day and I was really impressed with the service and selection.

The products are supposed to be great which is why my fiancé keeps coming back. But the service is absolutely awful. If you aren’t able to help yourself, be prepared to wait.

Once I discovered Bare Essentials I never looked back. BEST for sensitive skin like I have and covering those blemishes that we all get. Very easy to clean off at the end of the day. And did I mention Natural looking? You don’t look like you are wearing makeup you just look naturally beautiful. I love that. When I wear it people tell me I look great that day but they don’t know what is different. It’s the makeup. And this store is amazing. Never had a bad experience yet. All the ladies have done an excellent job making sure that my needs were taken care of. Regardless of how much money I looked like I was going to spend. VERY happy. I will continue to return to this store for all my face essential needs. ^_^

5 star treatment, 5 star staff, 5 star product! Whatever’s happened customer service wise in the past… B.E. has definitely tightened things up this store. Fantastic attention to detail and to their customer’s.

I really enjoy coming in to this store. I have stopped going to Sephora entirely because the service I got was always… bad. I stayed loyal to Sephora for so long just because of the points system they had but my most recent experience at the Sephora in Valley Fair was icing on the cake.
So I walked in to this store, and I have been back several time since. EVERY PERSON I have interacted with there has always been helpful, and attentive. They answer my million and half questions and make recommendations without pressuring me to buy. They show me great tips and tricks for my makeup. I have shopped at this location a total of 4 times since coming to try the new Bare Skin liquid foundation. I am the mall shopper that goes really early or late –when no one else is in there because I know the busier a place gets, obviously they can’t have a 1:1 employee, customer ratio. I have been loyal to the Bare Minerals brand for many many years because not only am I as pale as they come, but my skin is super sensitive. I will make it a point to come back to this location time and time again. I am really looking forward to the event they have coming up in a few weeks.

ANNETTE WENT ABOVE AND BEYOND! I went in because the liquid foundation didn’t work on my skin type she helped me find my true color and type of foundation. Also I found myself getting new products of make I would have never picked on my own and I love them! The eyebrow pencil is Amazing! I never used one I liked until she showed me it and it’s sooo easy to apply thank you Annette! I will be back soon

Mimi is awesome! She made me look amazing for the concert I was going to. She also fixed my friend’s makeup who had hers done by someone else who works there. I will def go back for a makeup application and I will be requesting MIMI!

I came to this store to purchase… a face powder! Was not greeted when walked in the store! As I was looking around to find my product, the employees didnt offer to ask nor assist me. Found the powder. Asked the girl to help match me. She only asked what I currently was using. Did not seem happy or enthusiastic about her job/​customer service. She rang me up, gave me a ripped in half receipt and said have a good night! The store manager def needs to re train their staff on customer service. Will be calling the manager tmrw. Will not be coming back! I’d rather go to Ulta. Save your money ladies and go elsewhere! Worst service everrrr!

I recently partied at this store for the Promise Phan meet and greet last Thursday evening. Afterwards I did some shopping and Bare Minerals did not disappoint! The event was packed! We were nearly the last ones to show up running in line. But it was estimated nearly 250+ were waiting. Did that intimidate the beauty ambassadors of BE? No way! They were performing mini make overs to people standing in line to meet Promise!
I loved all the enthusiasm. No stress, just fun! And very organized! After we did the meet & greet, we shopped.
Amina was so helpful! She rang us up! She also assisted with color matching me with the new creamy concealer that BE sells. My cousin was color matched by 1 of the male reps & he was nice too! Amina was super bubbly and stuck it out with us even when we were indecisive! This store is super cute & small. The chandeliers give it such a nice feminine touch! It’s located on the 2^nd floor of the Westfield mall. And when you walk in, expect to be treated like a your with your girlfriends. That’s how I felt! Amina even invited us back to get facials!
I checked out with the concealer, deluxe foundation, & oil control primer. My cousin got the beginner foundation kit.
I have been a long time fan of BE original & matte foundation, primer, shadows, and ‘pretty amazing’ lippies… all these products are daily wear products & winners for me. So far I am loving my concealer.

I like the bigger store that they have on the first floor of Valley Fair. I stopped by on a weekday afternoon to redeem a birthday gift offer. The store was relatively empty, with two service reps talking to two customers. I wandered around for about 10 minute before anyone said anything to me. And even when I finally got the sales rep’s attention, she really didn’t seem all that friendly. I had to ask her about the various products that they had and for suggestions. She doesn’t seem to understand the sales person role. Ultimately, I left feeling kind of disgusted and without buying anything. Maybe I just didn’t look the part, but I WAS willing to spend, if only she had tried at all. Oh well, guess I’ll be taking my patronage to Sephora in the future. Better return policy anyway.

I’ve been a loyal Bare Minerals user for several years and only come in once in a blue moon to try new products. Most of the time the experience has less than memorable and I only walk away with the product that I need.
Today I came in to try the READY Foundation SPF 20 and had such a wonderful experience. The MUA/​sales associate that helped me was Janet –such a doll!!! She definitely took her time to match me, apply the makeup, answer all my questions, and really engaged me in great conversation. She was extremely gentle, friendly, and didn’t push me to purchase any products that I didn’t need. I hope to see her the next time I come in!

I’m not sure if BareMinerals is the same as Bare Escentuals. My receipt says Bare Minerals, but the address on the receipt matches the address for this particular store.
Anyway, I don’t wear makeup. With my wedding day quickly approaching I wanted something that would make me appear as natural as possible. I went to a makeup trial with a lady from A-​List Makeup (San Jose) and was NOT pleased. I looked like a horrible looking transvestite and my fiancé admitted that he did NOT like the look. While in SF I went to the M.A.C. counter and tried their product. I wasn’t satisfied.
On a whim I stopped into Bare Escentuals/​Minerals and was promptly greeted by Emily. I explained to Emily that my wedding was 3 weeks away and I was desperate for a product that would make me appear as natural as possible. She sat me in the chair, explained that she had previously worked at the Clinique beauty counter for two years, and recently started working at Bare Minerals.
I recently started a new teaching job, and was literally stressed out when I walked into Bare Minerals. Honestly? Emily put me at ease and I felt secure enough with her ability to make me look good that I actually participated in the conversation. She listened to what I wanted (NO HEAVY EYE MAKEUP, NO HEAVY CAKEY FOUNDATION, NO SPIDER EYES, NO DRAG QUEEN FACE) and I was happy with the results.
I was happy enough to buy everything she used on me. I don’t know how she did it, but when I left my stressful harried looking teacher face was brightened into a natural look that I loved.
When I got home I WENT TO SLEEP in the Bare Minerals makeup – I woke up, the makeup was easy to take off, and I didn’t receive any breakouts.
THANK YOU, EMILY!