Beta Appliances

I have been trying to buy what I can used to avoid waste, so I checked Beta’s inventory when we needed a refrigerator. I found one that looks perfect in our kitchen for a price I was willing to pay. They delivered it when they said they would with a phone call to confirm. The communication between the head office and the drivers isn’t perfect. The office changed my delivery time and neglected to tell the driver, but it all worked out smoothly anyway.
Two weeks later, the freezer stopped making coldness, so I phoned them back. A repair guy came out that day (at the time we’d agreed, with a call to confirm), and took it away to fix. He offered a loaner fridge, but we didn’t need one, so I declined.
It came back the next day, mostly fixed. The hose that feeds the water into the ice maker was connected back in the wrong place at the ice maker, so it sprayed ice water inside the freezer, which we didn’t notice until it required a clean up. That we were able to fix easily ourselves, with a spare day to defrost and test again.
It’s running better than ever now. So that’s a good thing.
I can’t expect that everything that might go wrong on a used appliance is going to be instantly detectable. It took two weeks for the problem to appear, and short of them running the fridge freezer for two week in the shop, I don’t see any way they could have known about it. For me, the important thing is that they dealt with it right away, no problems, no arguments. All communication has been professional and courteous.
We’ve previously had another fridge, a washer, and a dryer from Beta, all of which have performed flawlessly since their purchase. I would shop here again if they had something we needed.

I needed it a washer and dryer for a rental unit and got tired of looking for open boxes at the major applicance seller or craigslist’s deals. But I found Beta Appliances ad through a Craigslist listing.
I asked a lot of questions, and narrowed it down to 2 Kenmore units they had refurbished. I paid a bit under $ 500 for both units installed and delivered! Clearly not brand new units but in very decent shape and working condition… Hey, I figured that they buy and sell, and disposed of unwanted units; i am sure they fix the ones they pick up for parts or to repairs/​refurbished them so if anything goes wrong I can call them to fix them!
The owner was friendly and straight shooter. Saw the good Unilocal reviews, so I am glad I called them (time will tell how good the units really are — but so far so good!
Delivery was on time as promised!

Weak this guy sold me a washer that broke on the fourth month, 1 month after the 90 day warrantee, he tried to charge me to fix it when I said I couldn’t afford it he said he would fix it anyway but next time charge me double… When I tried to use it the washer wouldn’t spin… One problem for another than he argued with me and wouldn’t fix it unless I paid double. Owner won’t answer my call lol. don’t but here. this is my first negative review.

The owner is a shameless beguiler, misleading you to buy something non-​refundable which breaks in a few weeks. They basically haul away people’s broken or dumped appliances for free and scrape the parts to make refurbished ones. The parts on my gas dryer were way over expected life time and posed great danger according to my contractor. This kind of business should be rid of off the earth. Buy new online or from credible sellers, the cost is actually not that high.

If you’re looking for super fancy appliances this is probably not the place for you. But if you’re looking for good quality appliances at awesome prices this place is pretty great.
Our dryer broke and we needed a dryer pretty quickly. We didn’t want to spend an arm and a leg so we went and checked this place out. We got a nice dryer for a great price, free delivery (we live in Campbell) and they took our dryer away for us (I’m sure they’ll refurbish it and resell it but I’m totally ok with that because it saves us $ 30 to take it to the dump!). I would definitely recommend this place.

I’m buying used and do not expect perfection. It’s all about recycle and reuse. Warrenty service is top notch, regular service is affordable and personal are friendly. Free same-​day delivery and take away. Have done business again and will do so in the future

I was in need of a stack-​able washer and dryer for my condo and found Beta Appliances while looking through Craigslist. They had posted a stack-​able washer/​dryer at a reasonable price. I called and spoke to a gentleman who confirmed the price, brand and other details.
Once I visited the store and asked about the washer/​dryer, he immediately hiked up $ 20 from the price we discussed and what was posted on Craigslist. He reluctantly offered the washer/​dryer at the advertised price only after I mentioned to him that I had talked to him on the phone only few hours back and that we can take a look online to confirm.
After that, the transaction was smooth. They agreed to deliver the W/​D next morning and sure enough, they called me at 9:00 to confirm and the driver was outside my door at 10:00. I had to help the driver since my condo is on 2^nd floor. He installed the unit, checked everything was working and hauled away the old unit.
Overall, a good experience except the fact that I had to twist their arm just to honor the price they posted and mentioned on the phone. If you shop there, based on their Craiglist posting or other online ad, I recommend you print it out and bring it with you.

Great job by Beta! Our washing machine broke on New Years eve, going into a long holiday weekend. We called them at 10 and they came out just after lunch. They tested everything, put in a temporary testing part and diagnosed the problem right away. Because it was a holiday weekend they were not able to get the part until Monday morning. But first thing they called me, gave me the quote, and were out before lunch to fix it. They did not require me to buy the part ahead of time for them, as many repair places do, which was a nice change. And my washer worked perfectly before they charged me.
We priced the part before they came back, to be armed with information. The part online was about $ 80, and they charged me $ 150 for the part, installation, and everything else. I thought this was a reasonable price, especially since I didn’t want to manage the hassle myself. They made it all quite simple. I would definitely recommend them.
To come out is $ 40, and then whatever it costs to repair it. This was fine for me, and in line with what other repair places charge. Something to note, they only accept cash or credit cards, not personal checks. Though the transaction was very smooth, it would have been helpful if they had told me ahead of time (though they may have told my husband.)