Complete Cleaning Service

I’ll be generous and give them two stars: one for Lupe being nice, and one for no charges.
So here is the incredible story of Lupe and her crew. I’ve never encountered anything like this and whomever I retell this story can hardly believe their ears. The cleaning was so «complete» that it never got completed…
I won’t go into all the particulars, but here is the rundown:
1) Saying will call, but then got no call with appointment confirmation
2) No communication for a week then suddenly got a call that the cleaning would be done the next day
3) They came to my home and then abruptly left about 15 minutes later without completing the cleaning and without saying a word!
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A bit more detail
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Their crew shows up earlier than expected and takes us a bit by surprise since we had expected to finish other tasks.
They start cleaning and then without saying a word to us they left! I was there when they were exiting the front door and simply thought that they have gone out to grab something from their car, or were waiting for Lupe to show up.
But then I saw that they and their car had completely disappeared. I tried reaching Lupe multiple times on the phone, thinking they have just stepped out and are planning to go back but alas got absolutely no answer…

I love Lupe and her crew. She has been cleaning my house for over five years now. I feel confident and safe knowing they enter my house when I am not home. They do a really nice job. It is all about communication. If I ask them to work on a certain area such as baseboards or tilex the shower. they do it. I am also a Realtor and they go clean all my properties before Open House. Very nice job! I love them!!!

i saw their coupon and decided to give it a try. I was not impressed. Yes, The woman called the night before to confirm. Good standard business practice, But when She arrived the next day to access my needs, It felt rushed. I asked some questions about their services, ie: if they would move small items on the furniture tops to dust, etc… she said yes, but the girls who came after did not. (They cleaned around the items.) I asked if they vaccumed along the walls, not all areas were done. If these women are in business to build business and keep clients happy, than it would be good practice to listen to their customers and comply with all of their needs. After all, We are paying their salary.

Worst cleaner I ever had. My place has always been cleaned by professional cleaners. So they hardly did any work, whole place got ‘cleaned’ in 45 mins by 2 workers. It takes 1.5 hours for others so you can imagine there level of cleaning. I could see dust on furniture, lamp, and in corners. Even after vaccum, there were dirt on carpet. For kitchen, they mostly wipe cleaned everything. Sink was almost in the same condition, very minimal cleaning. Their charges were also pretty high. Never again!

Alex has been cleaning windows in my house since 2009. He does such an awesome job that my neighbors had knocked on my door to ask how I make my windows to look so sparkling clean. I gave them Alex phone number and now he has several very happy customers in my neighborhood. They can be easily identified by windows that simply stand out.

Lupe and her team are great to work with. They have been cleaning my house for over a year and I am happy with their work. They call the night before to let me know what time they are coming, they do good work, and I recommend them.

Alex did a wonderful job at cleaning our sofa, loveseat and stairs. I will recommend him to all my friends. I am really happy with the cleaning.

They’ve been cleaning my house twice a month since 2002. A couple of times a year I have them do my windows and in the past I’ve had them shampoo area rugs. They are trustworthy, punctual, and always do a good job.

Alex cleaned the carpets at our house for the «move out» cleaning.
He did a fantastic job, getting even the (super)high-traffic areas clean, as well as removing stains I didn’t think would come out.
They did a simply fantastic job.

I wish I could give them 3 ½ stars.
Lupe and her crew have been cleaning my house for about 3 months now. They were prompt w/​returning my call for quotes and coming out to the house to check it out. Now they come ever other Tuesday and they even call on Monday night to remind me. They are always on time, if not early, and spend a little over an hour in my 1100 sq ft house with a crew of 3 or 4. The only problem is the cleaning job isn’t awesome. I mean, they do all the general stuff, and do it ok, but sometimes I find dust behind things or under the furniture. I also think they just do an ok job on our laminate floors. But, since they are trusworthy (they have a key to the house) and reliablie (they always show up on time) I will keep using them. Plus, Lupe is almost always here and she speaks english so I can make special requests if necessary.
They are only reachable by phone, and only take a check for payment.