Cross Valley Carwash & Auto Detail Center / Arco .Am .Pm

Good choice to make if your busy and need a good car wash. Nice shady relaxing area to sit down and wait for your car. The staff is nice and helpful. The price are good and the restrooms are always clean. Good assortment of water, beer, food and gifts. I highly recommend this place. The location is good as it’s right on the corner of Valencia send Bouquet.

I’ve been driving since I was 16. Now I’m 60. A lot of car washes in those years. This is ABSOLUTELY the WORST car wash. I paid a premium price, the dash and doors still had dust on them. The carpet did not look like it was vacuumed well at all. I waited 1 hour on a not-​so-​busy day and needed to get back to work. Called to complain 2 hours after I left (had to work) — which I was received by a very dismissive person on the phone. No apologies, no offer to re-​wash/​re-​vacuum … again, NEVER here!!!
Ron

The A hole washing my brand new car scratched the hood and the manager couldn’t handle the situation correctly. Not even a sorry. My detail guy charged me $ 100 to Buff It out.

They wouldn’t take their own coupon because it was expired even though there is NO expiration date anywhere on the entire coupon sheet. Basically their attitude was not customer friendly. I’d much rather take it to a place that can accommodate me. Based on a couple previous trips here, the cleaning is decent. Not good. If I have to point out on both trips that I paid for tire cleaning and the tires aren’t clean, that tells you what kind of service they provide. Many better options in SCV for the same price as their «coupon» price. I’d give them NO STARSHIP if I could.

Their customer service sucks… I brought my car for a detail and ended up being here an extra hour cause they did a half ass job. Never again will I come here taking my business somewhere else…

Left it at 10 am to get a detail done came at 4pm to find it half ass done… Carpets not all cleaned trunk never done … Sides of seats still dirty which is why I wanted it detailed. Managers response when I told him the bad job they did was «I was short 4 guys today» refused a discount or refund me and stood there an hour for them to redo the work they had 6 hours to had been done… Horrible horrible!!! I will never come back… Go elsewhere there are Soo many more in SCV!!!

Best hand car wash in Santa Clarita. Been coming here for past 3 years. I should’ve written my review years ago. It may not be the cheapest, but as we all know we get what we pay for in life.

My smart ass tried cleaning dirt off my car with a dishwasher sponge. Yes… Oh Yeah I fugged up the shine & paint. It looked terrible & I just got the car couple months back. So 1^st thing today was to get it Fixed and fix right. So I took it to Cross Valley carwash & Auto Detail Center. When the guy saw it… was like WTF?! So they put clear coat and had to buffed it afterwards. It took about 3hrs and my car looks SPOTLESS. No damage and I’m efin happy. So if you guys find yourself in a same situation check out the place and ask for Eddie he totally hooked me up & took care of my mess.

I’ve been coming here for years and I’ve been very satisfied almost every single time. With the coupons that come in the mail, it’s a good deal.

I feel so bad writing a bad review for this place because the actual workers are very good. The men that wash and dry the cars are hard working, doing their best to get to as many cars as they can. I must’ve been there at the wrong time, on the wrong day because I waited more than 45 minutes for my car and it still wasn’t completely dry and had water spots and drip marks on it! My main beef was with the manager… or whatever the guy who writes up your ticket is called. I think we got off to a bad start because I had a coupon. Listen, if you don’t want people to use coupons, don’t put them out there! Anyway, to make a long story short, mainly because I get irritated every time I think about it, this «ticket man» actually made the man who was wiping down my car, stop and move on to another car because they were busy. I won’t go into the irritating details, but I saw and heard him tell my guy to stop working on my car and move on to the next one. Then he walks over to me and says, «your car is done.» He was rude and he knew it. My car wasn’t done, but I had been there for more than 45 minutes so I tipped the dryer man and left. When I got home, I noticed that the inside windows were still streaky, the hatchback trim had not been dried… ugh, I can’t even write about it anymore! Don’t go here. We have more than a dozen car washes in the SCV. I’m sure any of those places would appreciate your business more. Again, it wasn’t actually the car wash guys, it was the ticket guy that’s going to prevent me from going back here! Besides, with the drought, I need to cut back anyway!

Terrible job, paid for the $ 25.99 exterior and interior and they didn’t clean the interior. There was still a place on the front passenger seat where coffee spilled and it was still there.
When I called to complain, Miguel the manager hung up on me and I was civil to him.
Never go there, there are so many other better car washes in SCV.

This used to be the only place I’d go to for a car wash but after today’s experience I think I’m done.
Today, I got into my car and found a piece of my interior molding sitting in the driver’s seat. Instead of letting me know, the guy took his tip scuttled off. 20 frustrated minutes later I found the where the puzzle piece should fit. Nice. Real nice. I won’t be back.

I like how these guys do business. They won’t sell you on things you don’t need. They find out what your needs are and help you find the best service for you. There’s an indoor waiting area for those who don’t like to be in the elements, but for those of us who like the outside air, there’s also a really comfortable waiting area outside. Attached within reach is a gated/​fenced in play area for little ones to keep them busy. This is a huge plus and allows parents to relax without worrying if their child is in harms way. These guys get 5 stars!

I gave this place a two because I used to LOVE these guys. The sales guy is always friendly and the wash guys usually try really hard for their tips. However, my recent experience BEGS to differ.
Today I went in for a car wash and instead of buying the normal value 5 – 8 $ car wash, I bought a more expensive version to get my car vacuumed and an air freshener. I paid 23 $ and my car came back dirtier than when I brought it in. There was pink goop all over my center console, sticky and syrupy stuff that I couldn’t even identify.
Picture of sticky goop.
There was bird poop still flecked over the roof of my car, like they’d barely hosed it off or something, and weird black streaks all down the sides where it looked like they smeared tire grease with their polishing rags or something. Also, the windows weren’t washed.
poop flecks all over my roof.
I was told that the guy cleaning my car had left for lunch, and from the appearance, he drove it from the wash, into the sun, and let it dry that way.
I also paid to have it vacuumed, which, they managed to get all the change off the floorboard of my car, and that’s about it. Selective vacuum I guess?
I spoke with the manager about the condition of my car. He smeared a greasy rag over the hood a bit and told me if I wanted it really cleaned, that I’d have to pay $ 69 for some special clay wash and if I was really bothered about the pink goop he could give me a napkin to clean it off.
Also, he wouldn’t give me an air freshener.
Basically I paid 25 $ to have them get my car wet and drip candy all over the place. I’m NOT happy at all.

They are great! One of the guys noticed a scratch on my car and buffed it out right away.

Corner gas station and easy to get in and out.
I like the conveniency of the location.

I just came here to get some gas. The price is decent but a little more then where I live at. It is located on the corner. They also have a carwash.

I’ve been meaning to write a review of this place for a long time now. About 2 years ago (I know, I know, it’s been a long time), I went to get my car washed here for the first and last time. My complaint is not about the car wash itself but rather the gigantic dent they left in my passenger side door. I’m not talking about a little ding either, it’s a huge dent. I take really good care of my car and at the time it was only a year old. It WAS in pristine condition until I made the horrible mistake of getting my car washed here. Long story short, the manager denied that they had caused the damage and refused to do anything about it. There are plenty of other car washes in the area, I recommend you save yourself from potential trouble and avoid this place like the plague!

I had these annoying waterspots on my new — used car. I looked at the website, and the prices looked alright for a wash.
so I went in expecting a cheap wash maybe a wax. he showed me how the waterspots wouldn’t come off with his spray bottle and recommended I get the removal, a $ 79 treatment. To seal it I needed to wax and polish it. to wax it, I needed to wash it first. I wasn’t sold on the price, but he made me a deal to wash, wax, treat, and vacuum for $ 90 instead of adding up all the prices.
i went for it. over all, they got the spots out, and the car is looking better than when I bought it. the guys were nice, and the misted waiting area was amazing.
I hope he’s right though, and that my splurge will save me in the long run, he said maintenance would be must easier/​cheaper after the problems were fixed (the water spots eating through my clear coat). I’m still not sold on the price, but I’m glad I got a professional job instead of stupidly forking over the money to get a bum job.

Great place for a carwash. Nice kiddie area that’s totally enclosed with a TV and tons of toys to keep the little ones busy and safe. They do take a little longer than most carwashes but it’s completely worth the wait. My car always looks great. Another plus is it’s also an Arco, so cheap gas if u need a fill up.