SCV Cleaners

This place is amazing. I came in with a very complex alteration (dress being too short and too wide) and Albert not only took the time to help me figure out what needed to be done but he went above and beyond for me (basically taking apart the dress and putting it together in a different way) when he easily could have told me my dress was a lost cause. I will be coming here for every single alteration needed. Thanks Albert for your excellent customer service!

I came in to a get a gown altered on 5/​25, a week and a half before an event I have to attend on ⁶⁄₄. I knew the dress would be a challenge to alter because there are appliqués covering almost all of the seams so nearly all of the work would have to be done by hand. Despite the intense workload, the tailor was able to get it to me by when I need it and gave me a fair price considering that it was all hand done. Not only did the dress fit me very well in my fitting on 6/​1, both he and his wife were very kind and accommodating. I pick up the finished dress tomorrow and based on my fitting I am confident that it will look great. I will certainly be coming back.

They bailed me out again. I needed a suit altered asap for a job interview. Apparently every place was slammed with several proms coming up. But he said he would fit me in because an interview is very important. He got it done in time and it looks fabulous. Now I can go to my interview confident that I look great in my perfectly fitted suit. Bless this man.

I came here to get uniforms tailored after the last place did a horrible job. The folks here were very polite. The man took about 3 minutes to get all the tailoring dialed in. They were tailored, cleaned, pressed and ready for pickup 3 days later. The fit was PERFECT, even better than it looked like it would be when it was all pinned. To top it off, everything was done for less than the other place charges for the tailoring only.
I will be coming here for all my tailoring needs.

I go to these guys whenever I need something done quickly and done well. They are extremely reliable, helpful and friendly.

The staff provides good customer service and the prices are reasonable. I would def recommend this place!

Took a blouse there that I thought was a lost cause. WOW! It’s perfect again! Thank you so much for taking the time to work through the stain and repair it for me. You guys are the BEST!!!

I have been going to SCV Cleaners for around 5 years now for both my dry cleaning and my alterations. They are very reasonable considering the higher cost of cleaning and have onsite machines so it doesn’t go out in a bag to some unknown place to get lost.
The staff and owners are always very nice and I would highly recommend their services if you are looking to change or start dry cleaning in the SCV.
The two sites make it convienent no matter which side of town you are on as well.

UPDATE: I sent the business a message on Unilocal,no reply. I called them and left a message for antoinette to call me back and was told either she, or her brother would. That was a month ago. Never called me back.
I’ve been a customer here since 2009. They’ve always taken care of anything that I’ve needed, including last minute/​same day services for a great price. Having said that, this review is based on a number of problems I’ve had over the last few months, specifically regarding the lady who works at the front. I’m writing this with the hope that the owner (Antoinette, I believe?) or a manager sees it and corrects the problem.
The problems begin with an employee named Kim (I think). She’s relatively new (1 – 2 years). She’s never been very personable but I’ve always overlooked it. I’ve always noticed she has a tendency to show she’s annoyed when I bring in some uniforms for cleaning and ask for it to be ready next day. Why this bothers her, I have no idea. If its not possible, she could just tell me it can’t be done. I’ve ignored this for the last year, it’s not a big deal.
A few weeks ago, I brought in a solo uniform shirt. I requested it be ready next day. She sarcastically asked me if I was sure I’d be picking it up the next day. I admit, I don’t always get a chance to pick it up next day, but it’s not her place to ask me if I’m sure I’ll be there to pick it up next day. It’s her job to tell me either yes, it can be done or no it can’t.
I went to pick a shirt up. Normally they give a discount for uniform cleaning (like every other dry cleaner I’ve been to) This particular day I was charged full price. When I inquired why the price was different, I was told the uniform discount only applies when full uniforms are brought in. Ok I thought, but since when? I’ve been going here for 6 years and I’ve often brought in one piece of my uniform for cleaning and used to be rung out by the owner. I was never told this and have never been charged full price. But whatever, it’s a business, I get it. I summed it up to her being annoyed that I don’t always pick up next day when I asked for it. I still ignored this and remained a customer.
The straw that broke the camels back:
At 12 pm, I brought in a solo uniform shirt and I asked if it could be ready next day by 12 pm. That’s 24 hours. Not surprisingly, she made a face. I then told her that if it was a problem I could just dry clean it at home with one of the home dry cleaning garment kits you buy at the store. She told me she’d have it ready next day. The next day I picked up the shirt at 1 PM and I was charged nearly double the normal price. I asked why it was higher and she told me because I requested it be rushed for the next day. She NEVER told me this when taking the order and I’ve NEVER been charged for this «rush» service in 6 years. I didn’t push the issue, I paid and left, still planning on remaining a customer.
After I left it ate at me that I was charged for something she never told me about, so I called and spoke to her. My position was that as a long time customer (and even if I was a first time customer), I should have been told there would be an extra charge for a «rush» service and that 24 hours to clean a garment was considered a «rush». Kim acknowledged she should have told me about the extra charge, but downplayed it, as if it was my fault because I asked for a quick service. The whole time she repeatedly interrupted and spoke over me. I never got an apology, just an acknowledgement that she should have told me about the charge, followed many times by the word «But», as if she wasn’t accepting responsibility. She then deflects and tells me she’s been doing me a favor for the last year by not charging me for next day/​rush service, as if I should be grateful. So she messes up, then tells me I should be grateful she’s done her job the last year? I’ve been coming to this cleaner since long before she was an employee and I’ve never been charged for «rush» service, let alone a next day service when its only mid day, or charged full price for one garment of my uniform.
All Kim had to do was apologize for not telling me about the extra charge, but she wouldn’t. I didn’t even ask for a refund. It was at that time I decided I would no longer support this business and still rather than wanting to keep a long time, weekly customer and apologizing, she made sure to let me know it was my prerogative to go somewhere else. Their loss I guess… I’m not happy about making the decision to no longer support them, but I won’t go to this location until I either get an apology or Kim has moved on to work somewhere else.

Excellent quality and customer service. My husband’s family recently sold their dry cleaning company after 102 years in business so I have high expectations. SCV Cleaners meets those 150%!

I bought a new suit for a local retailer and didn’t have confidence in their taylor. I have been bringing SCV cleaners my dry cleaning and knew they do great work so I tried them for the alterations. Best decision I could have made! Albert took the time to listen to what I wanted and gave his professional opinion on what would look best. The suit turned out perfect! If you need cleaning or alterations this is the place to go! thank you Albert!

I had to get a dress altered for a wedding I am in next week. I came here because of the 5 star reviews and figured I can trust the seamstress to do a good job, which he did. My 3 star rating comes from other issues I had with the company. When I first dropped off my dress, I had asked the seamstress if they steam the dress after they are finished. He told me «yes, we do that», so I said perfect. He didn’t mention any additional price for doing this (he told me the alterations would cost $ 40, and I thought that was a decent price for what I needed). He gave me a slip telling me my dress would be ready by Tuesday and to come pick it up that day. Tuesday came around and I was getting ready to go to the cleaners to get my dress and I got a phone call from one of the employees at the cleaners. She told me the seamstress was a little behind and asked me if I could come pick it up the following day in the late afternoon. I asked her is 2:00 pm okay? She asked the seamstress while I was on the phone if that time worked, and he said yes. So the following day came, I went to pick up my dress at 2:45, I got to the cleaners, and the employee looked around for my dress and couldn’t find it. She asked the seamstress, who then came over to me to tell that my dress wasn’t there… it was at their other location (not sure why it was at a completely different location). He told me their driver was picking it up to bring it to the right location and they will still need to steam the dress. At that point, I was getting irritated. I got the phone call the day before when I was suppose to pick up my dress, with them telling me it wouldn’t be ready and to come the following day instead. So, the following day, I am there to pick up my dress at the time they told me to come, and it still isn’t ready. I had to leave and go back to the cleaners at 4 that same day to get it. Then, when I went to pay, the employee tells me it is $ 60 (not the $ 40 I was told) because it cost extra to get the dress steamed. Ugh. I just wish I was told it was extra to do that, because I would have done it myself at home. My dress was done nicely, but I am not sure if I would come here again cause I was that annoyed with everything else.

Best cleaners in town. If u need any clothing item cleaned or altered they will handled it with outstanding service. SCV Cleaners thank you for great service.

Been searching for a good dry cleaners and found this place on Unilocal.I’ve had some uniforms altered and it turned out perfect the first time. Albert is a great guy, he took time measuring and making sure everything is perfect before you leave the store. I’ve already gone back to alter some more shirts. Even though I live across town, I’ll make the trip to get my garments dry cleaned/​altered at SCV Cleaners.

Found a local cleaner that I don’t feel like I am getting ripped off, thank you baby Jesus!
This cleaner is located close to home, which is super convenient for me. (They do also have a sister location located off Newhall Ranch Road).
The customer service here is great! The lady bumped up my dry cleaning to be ready a day earlier so I could have my dress back in time before a weekend getaway, which I appreciated tremendously!
Also, their seamstress was swamped but was nice enough to accept my alteration and have it ready the same time I would be back to pick up my clothes.
I am definitely a repeat customer and highly recommend this business to anyone looking for an honest, fair, professional dry cleaner.
They have coupons, especially for a first time customer so be sure to have it handy.
And, parking is a breeze. Seriously, what more can you ask for?

First time ever sending anything to a dry cleaner. Sent 2 suits and told them no rush. They had my suits done within a couple days and they were as clean as the first day I got them. They were perfectly pressed. I will go to them again for my dry cleaning needs.

Love love love this place! Great customer service and very professional work! I took a dress whith a damaged zipper somewhere else and they gave me a quote of $ 25. Than I decide to take it to SCV cleaners even though it’s further from my house and they fixed it right there immediately for very very low price. I’m sooo happy I found this place!

Love the quality of the dry cleaning. Traditional European. They’ve lost one of my items over the two years I’ve used them. I’ve tried all other cleaners and they are sub par.

Love this place! They are always so sweet and helpful. On many occasions, they’ve done a super quick turnaround when I needed something same day. They know me by my last name and have me in and out within a couple minutes. Great customer service and love their green approach to dry cleaning. I won’t go anywhere else!

Wouldn’t go anywhere else. Such kind people, and I’m very pleased with their work. Prices are reasonable and the tailoring work is also fantastic.
I recently moved, but I still go out if my way to take my clothes there.