Bagged my own small washers I must of written the wrong price down on the little bag cashier/store wanna be manager gave me a very hard time and double check the price ended up being an different price came up to me with another employee and confronted me with a very bad attitude!!! Made me feel like I was stealing or something! The so called manager told the cashier not to sell me nothing and told me to never come back to the store! I will not shop here no more and I will tell everyone that I know not to every shop at ACE Hardware in Santa Fe New Mexico.
Vlad L.
Évaluation du lieu : 5 Santa Fe, NM
the best selection of fasteners in town, this ace is my go to store. their rewards program is the only one i use, and i seem to get $ 5 dollar coupons every month as well as the occasional %10 off. the staff has always been helpful and fun if sometimes casual, witch i like. great store.
David G.
Évaluation du lieu : 1 Santa Fe, NM
I purchased an item during the one-day bag sale. A smoke detector. The item was defective so I came in the next day for an exchange. They wanted me to pay the higher price instead of an equal exchange. I wasn’t asking for refunded cash at the higher price, just an exchange of the exact item. They told me store policy and that I was being unreasonable. I do consulting for a living. If I made a mistake that my client identified, I wouldn’t charge them more to fix my mistake. Ace Manager this is no way to treat your customers. Big Jo here I come.
Debra L.
Évaluation du lieu : 1 Grand Island, NE
I only complain when I have been treated very poorly and this store takes my award for the ruddest, most unfriendly retail staff I have ever encountered in my 50+ years of life. I was so sorry that I wasted my time and bothered them with my presence.
Marsha J.
Évaluation du lieu : 1 Reno, NV
I went and purchased the incorrect light bulbs. I went to return them and I had opened them. The lady at the register was EXTREMELY rude and believe or not she actually said«Jesus Christ» with a bad attitude. I made a mistake! It is as simple as that. Did I need to hear how stupid I felt already? She then went on and gave me 101 on purchasing the correct bulb. Wish that would have happened when I was origianlly puchasing them. Nobody was available. She has long dark hair and I don’t recall her name. I WILLNEVER go back. and to the lady at the register. F88 $ YOU!
ART R.
Évaluation du lieu : 5 Tempe, AZ
If you want to know how you should be treated when needing to make a hardware or hardware related purchase, This is the place to go. Friendly, knowlegable and Helpful staff are always around to guide you in your purchase. i thnk it’s the best place in Santa Fe.