Rip Curl

Best wetsuits ever! If you’re looking for top-​line surf gear Rip Curl is the best. The F-​Bomb line is extremely warm and the fuzzy lining is quick drying and easy to get on even when wet. Amazing warranty covering seams as well. Rolls Royce of wetsuits!
The store has really nice beachwear too that is continually updated with a solid range of everything from flip flops to dress shirts.
To top it all off their customer service is fantastic – they ensure you get the right gear and if they don’t have it on site will go out of their way to ship it from another location. Wendy the store manager in particular is extremely helpful, knowledgeable and always has a smile.
I will be back.

In addition to the cool, friendly vibes of the store, not to mention the vast collection of awesome beach gear, the customer service at this store is the best I’ve ever experienced! Wendy, one of the amazing staff, will go out of her way to find just what you’re looking for. I went in to exchange my wetsuit for a different style and because it wasn’t available at the store, she went out of her way to locate it at a different store, personally texted me with details of suit and arranged for suit to be delivered to my house. Now that’s customer service! Thank you Wendy for all your help – you’re the best!

After the way I was treated as a customer, I vowed that I would « Unilocal the sh*t out of this place».
This cute, sweet boy was kind enough to try on a rash guard that I thought was going to be too small for me! I know it totally sounds ridiculous but that’s some great service right there!
I still wasn’t quite sold so then the nice blonde young lady modeled it for me too. We ended up being closer in size and I was sold.
Yeah – this sounds totally absurd – I’m well aware but it’s just nice that everyone here is so approachable and so willing to help their customers! Surfs up!

Bought some basics today like my sunblock (I was out), chapstick with SPF, and some sex wax for my board.
I tried on some wetsuits & bikinis but didn’t find anything this time, but I am sure I will soon!

Yannick and the team over at Rip Curl were extremely helpful! Explained the surfing item accessories for tracking my surf sessions excellently. They have an amazing selection of board shorts, glasses, watches, and sandals. Ended up with a sick pair of Oakley’s!
Thank you Yannick and the Rip Curl team for your help, I look forward to coming back!

I was set up so well with the people on floor. Love my first wetsuit and booties .
coming back for the gloves and hoodie now

Great staff and products. I bought the boardwalk shorts and the beach towel.

Rip Curl is located in the Promenade deep in the trenches of Santa Monica. I’ve frequently visited this store.
On September 28, 2014, I bought a watch for my daughter from Rip Curl for over $ 160. The watch stopped working in July of 2015. I called and spoke with a clerk who told me that there may be a charge for repair.

the workers are honestly all sweet and helpful. i just got my g bomb booty spring suit and it fits so snug and comfy :) love you rip curl!

Yep,
It’s a surf shop and they have cool stuff.
Good selection and cool atmosphere.

Danny and Josh were great.
I had a return on a Rip Curl suit that was purchased by a family member as a gift for my son from an On Line Retailer. The suit was way to big, and I had no information on the retailer. I brought it in with the expectation that no one at the shop would be able to help, and maybe just give me advice on what to do with it. Josh initially said «Sorry» can’t help you, but took my phone number down saying he would check into the options.
I didn’t expect a call, just thought it was a gesture, but I got a phone call from Josh about an hour later, after he had checked with HQ, and he told me to bring it in to get one that would fit my son.
I was so pleased with the service, that I ended up buying a bunch of other stuff from them when I came back in.
It is a «real» surf shop. I used to think it was just an Apparel shop for the tourists on 3^rd street and never went there for any of our gear, but Danny and Josh were both very knowledgeable and helpful.
They went above and beyond what they needed to do. Great Customer Service.
You guys just won a new local family over. We will see you soon.
BTW — We always used to buy O’neill. You just converted a family over to Rip Curl.

Bought a bra and 3 mins later (without leaving a store) decided that other bra with t-​shirt will be better… they didn’t change it!!! I thought it’s impossible to be so mean with your clients (((Nice service. Never again!

Nice store. The men’s clothes are well-​made and designed well. There is a good selection of bathing suits and wetsuits. Their employees are all friendly and helpful. Definitely stop by if you’re shopping on the promenade.

I come here often for shirts and board shorts, but this time I came to purchase a wetsuit. The woman that helped me didn’t really understand anything about wetsuits, she just basically went to her POS to check the sizing chart on the corporate website to see what I would fit into. Basically she just got me a size that she thought would fit me by just asking for my height and weight. Long story short my suit ripped on my wrist the first time i used it. Went back after 29days of purchasing due to my lack of free time, asked for a larger suit, nothing was done. all she said was call corporate. I’ve had my suit for 2 months now and I’ve still only worn it once, its just sitting in my closet collecting dust. $ 300 down the drain, what a waste. never buying rip curl stuff again.

I went into this store looking for a wetsuit for my son, with my son. Jorddann helped us out. He went far and beyond what any sales associate has for me in a long long time. The customer service in this place is top notch! He knew everything about everything and had a very personable vibe. He called at least 6 stores looking for the suit we ended up picking out, which unfortunately they didn’t have. He said he would be able to pick it up at one of the stores down south (meaning, all the way down to San Diego) since he was going to be going down there anyway. WHO does this? He was so gracious that my 14 year old son even commented on how accommodating he was. We will definitely be going back there again!

Loved this store… But they are not at this location anymore. I went here last week and the place was being gutted! I hope they come back!

Great selection of beachwear/​swimwear and friendly staff. Location is great as the building they have has plenty of parking.

Friendly and eager-​to-​help staff here at this Rip Curl store. They accommodate you as much as they can all the while smiling and open to hearing their customers’ feedback. I don’t like the price of items so much (3^rd and Promenade — so to be expected) but I am a fan of the customer service!

Awesome selection but better employees. I got my dad a shirt and a bar of surf wax and the guy threw in an extra bar. I’ll be back.

It’s on the promenade, so that automatically makes at least one star go away. I used to love the promenade until I lived in LA for some extended period of time. Then I realized it’s a tourist strap. But I’ve been digressing. After 15 years of living in Cali, I finally stepped into liquid and realized I have spent 15 years missing out on on life Life’s greatest pleasures, surfing. What’s not to like: you look awesome after a few months, the girls who surf are hot, you make new friends, and you get to to wear board shorts.
The surf boards at this place, are freaking expensive. If you are a beginning surfer, then don’t come here. Investing 650 dollars in a surf board makes no sense until you”re committed to the sport. Even then, you can get good boards for far less.
But, RIP curl board shorts are pretty awesome. The designs are great, but I recommend the RiP Curl outlet store for getting your surf gear. I did buy a leash here which was 25 bucks, and that leash has been freaking awesome. If you have a costco board and you decide to try some challenging surf conditions, do yourself a favor, and get a leash from RIP Curl. Although the place is expensive, I“m a fan.