Road Runner Sports

Came here because a good friend of mine is a running maniac. He does at least 1 – 2 marathons a month, so naturally I asked him where I should some running shoes, and he mentioned Road Runner along with another store.
The staff here wasn’t very helpful, but I did walk out with two new pairs of shoes and some custom insoles. They had a really good selection and were geared towards runners and hybrid trail runners.

Very knowledgeable staff. I stopped in there on Sunday, my old New Balance shoes had seen their day. I was going to get another pair, the salesperson suggested I try their computerized fitting. After which they suggested a Brooks shoe which I tried on (with a couple of other brands) and it felt so good I bought it. I did not want to take them off when I returned home.
I will return.

Every time I have gone here I have been helped my knowledgeable and patient staff. They are always willing to help me figure out how to use my coupons to make sure I get the best discount available.
You have a 90 day guarantee on the shoes as a VIP, but you won’t leave the store without shoes that are the right fit for you.
Plus, they’re located next to one of the parking garages so it’s easy to get in and out.

A salesperson at another store recommended that I go to Road Runner to buy trail running shoes in my size. I wear between a 10 and 11 womens, depending on the fit. The young saleswoman at Road Runner didn’t seem very interested in helping me or in answering questions. I left and went to Top to Top where they actually help their customers and I bought a great pair of Netwon Boco Sols.

Love the store but can you guys update the website? Online/​Yelp says you open at 10am on Sunday’s and got to the store and your door says 11am open on Sunday’s… So I’ve been waiting. Would have changed my plans so I wasn’t waiting a hour.

For somebody who doesn’t run, I visit lots of running stores in alarming frequency. And this place is just phenomenal. The staff is so helpful and happy (what is it with a staff in running stores being so lovely… is it the running???). And then SaMo students get 20% discount if you join their VIP program (which cost little money, but it is well worth it if you need lots of running gear). That discount is heavens sent when you (or in my case my daughter) need new sneakers every freaking few months. And people, they have this nifty foot/​gait analysis machine. So not only does it analyze your gait (you have to run on the treadmill and they record it and figure out what happens with your ankle and foot etc), but it figures out your foot situation (if you have high arches, low arches etc). I was way too excited about it, but it REALLY is quite something. It makes custom insoles after you stand in this cushy thingy. They have a good selection of different sneakers and other running stuff too. Great place for runners!!!

This place is probably the only place I will get running shoes. The custom insoles are a big deal. The staff was very nice and patient and knew a ton about running shoes and gear. It really matters for city running on pavement.

I was trying to look for shoe store that will fit my feet in recommendation of my doctor. I was told since I appear to have flat feet it could be the cause of the knee pain when I run. This place had good reviews and they have updated technology in terms of measuring your feet/​gait/​running style. The store is not that big, the same size as a typical shoe store. They make you take off your shoes and socks when they do the measurements. Also, you run on the treadmill for 40 secs for a speed of 4.0mph. It captures a video of you running and they show it to you in slow motion so you can see your pronation — either neutral, over, and under. That was pretty cool to see. They have a good selection of shoes not alot of color options though. Lastly, they have an option where you join their VIP membership for a year $ 20. You get a 10% discount on your purchases I believe. Not a bad deal if you will shop a lot here. Plus, they have a 90 day return policy if you do not like the shoe or insole that was made for you. The insoles costs around $ 70 – 80 and shoes $ 80-​$ 150.

Very limited selection of Brooks and, even if they carry the shoe you want, there is a poor chance that they will actually have your size. I went in looking for the Brooks pure flow and they didn’t have any size 9, 9.5 or 10 which I believe are the most common sizes. If you are looking for Brooks (I.e., greatest running shoes ever), go elsewhere. At least friendly people work here though.

What a great store. I have to say you can purchase shoes anywhere but you have to put some effort into training your staff to sell responsibly. My experience with Road Runner is they do just that.
The sales dude Brandon that helped me was great and showed me exactly what I needed to run better and more comfortably. The custom insoles were just the ticket. I run over 60 miles a week and do a half marathon every other week. Top quality shoes have always been a must. Now with the insoles that support my arch properly I’m set!
I have to hand it to Brandon for being sneaky. (No pun intended) He never told me how much the insoles were going to cost, just that they were refundable in the first 90 days (60 days if your a non member). I was so convinced after walking through the running analysis I really didn’t care how much they were I just wanted to give them a try.
Now two weeks and 110 miles later these shoes are the best fit I’ve ever had! You guys rock! I’ll be back in another 300 miles for a new pair of shoes. See you soon.

They actually close at 6pm on Saturday. Fought Santa Monica beach and event traffic to get here at 6 and give myself an hour to shop. They were closed at 6:10. Because of this, I don’t know what grade to give them since I didn’t get to shop.

I am so happy to find a place like Road Runners! I’ve been looking for a store tailored to running that offers the array of products, services and advice needed to run forever! My fiancé came here to exchange shoes she bought at another location. They didn’t have the same exact shoes in stock at the time, but they placed an order on time. The shoes came within 1 – 2 days. I was very impressed with the turn around time.
We bought a running belt to carry all our gear as well as a foot roller. In addition, we signed up for additional member vip services and received a percentage back from our purchases. Overall, the staff here is very friendly and the attention to detail and knowledge of running is very impressive.
I really like Roan Runners and I will come here for all my running needs!

These guys are amazing and knowledgable. I have been a VIP member for 2 years. I usually feel bad when I have to return shoes. I am embarrassed to say that I have returned more shoes then I care to admit to road runners but they don’t fit right and the staff never frowns upon returns. The staff has always been super friendly and attentive. They always treat you like a VIP even when you are returning merchandise, but that’s why I keep shopping here. They are my go to place for running gear. They have a large selection of shoes and an array of running products. Another great thing is if they don’t have it in the store, they will order it for you & it will arrive in your door step sometimes in 2 days.

My boyfriend and I had an exceptional experience at Road Runner in Santa Monica. We went in for the Gait Analysis. Even though it was 20-​minutes to close, Miranda helped us with all our needs, and stayed an extra half-​hour after closing time to make sure my boyfriend got the best running shoe for his analysis: Stability 4. Miranda is awesome. She’s very knowledgeable, thorough, accommodating and intuitive.
My boyfriend is now VIP at Road Runner, and we’re looking forward to our next visit!
Thanks, Miranda!

I really loved coming here. It started when all of my roommates did the custom insole thing here, where they go through about 10 – 15 minutes of questions and analyzed my feet. I had to try it for myself, so when I did, I was greeted by a lot of friendly staff. I had two helping me, one named Andrew and the other one whose name started with A. She was lovely though. They were both very kind and friendly. The tests were really quick and fun to see how my feet were withstanding pressure, etc.
I got some really sweet sneakers and it was all around a great experience. It’s a little on the pricey side but if you’re always walking in sneakers or have back pain, it’s definitely worth it.

My sales person was Melissa. She was awesome.
The moment I walked into the store I was greeted very professionally and was asked if I needed help. I told her that I needed the complete shoe fitting works and she did everything she could to help me out from analyzing my feet pressure to having me run on a treadmill.
There after she had me choose from a selection of shoes that she brought out I was also recommended a pack of socks to go along with my new running shoes which were really awesome. Overall I had a really pleasant experience and I was in and out after 20 minutes. I would recommend this place if you’re in Santa Monica area and looking for either new shoes or tryin to get into the sport of running. Thanks again!

I had a wayyy better experience here than I did at a «Run With Us» a running shoe store in Pasadena. At the other place they just watched me walk up and down and recommended a shoe that gave me blisters.
Here they ask you questions, watch you run on a treadmill and take a mold of your feet for custom insoles. They get all your info and preferences and they punch it into the computer and then they tell you which shoe what type of shoe you should use. Then they pass you on to a sales associate who lets you try on a few different shoes with the insoles. You can even test them out on the treadmill!
In addition they have a VIP club which is only $ 20 and that gives you a 10% discount and 90 days if you don’t like the shoe and want to return it.
Haven’t tried the shoes yet but I’m not worried cause I know I can return them if they don’t fit right. Well done Road Runner Sports.
Oh and they also ring the bell and clap when you join the VIP group so that was cool!

Completely satisfied with my recent visit to Road Runner Sports. I didn’t know that they had just opened one in Santa Monica since I always went to the one in Torrance but this one is so much closer but smaller. The store is right next to the Patagonia store … so two great stores right next to each other!
The employees here were all helpful. Although, when we got here, we also got one of the fit experts to help us with our perfect shoe fit. The first employee we spoke to handed us over to someone else who’s in charge of doing that. After this was done, they handed the information collected back to the first employee who continued to help us the rest of our visit.
It was a little strange though, that she was the ONLY one helping the customers in the entire store (not that there were many, there were about three separate customers). But, there were about three or four other employees there as well, walking around but they weren’t helping anyone. They were just standing around and doing their own thing.
Anyway, there was a pretty good selection of shoes you could choose from here and they’re all broken down by how you want to run. There’s minimal running shoes, as well as barefoot running shoes and many other shoes you could think of. We found what we were looking for easily.
Also, if you’re into rolling out your knots, there’s a bunch of different contraptions here you could use for your rolling needs. There are even the ones that you’ll see at the Race Expos here.
Parking: There’s a parking structure a near Road Runner Sports where you can park for the first 90 minutes for free… or if you come in after 6pm it’s a flat rate fee of $ 5 I think.

I’ve been to better running stores than this one. I come from a place with a strong running community. The running stores over there have a laid back atmosphere and salespeople who are expert runners that know their products. They also give discounts to running groups.
When I walked in, I was yelled at across the store asking if I was VIP or not.
I had an issue with a salesman trying to sell me a VIP membership card. I had to buy a membership for $ 30 on top of what I was buying already. Obviously that wouldn’t have saved me any money at all. i politely declined. I noticed there was a packet pick up for a race and asked what was the race. He said, «oh I don’t know. we have so many of those in this city.» Way to promote a race where they are doing a registration/​packet pick up in your own store.
I give props to one employee who was helpful and laid back. Unfortunately one of the employees dragged him away. The running stores I’ve been to never tried to pressure me to buy anything I don’t need.

This is a beautiful new Road Runner Sports store — brightly lit along 4^th Street in Santa Monica. I had a return for an item I bought online and the salesperson couldn’t have been any nicer or more helpful.
This store has a lot of items for runners. If I had a disappointment, it’s that there’s not a lot of clothing. The store’s focus is shoes. I’d like to pick up a variety of fairly priced clothing items but everything is limited and super high-​end.
They do, however, have a lot of shoes, accessories and energy food.
I like their calendar of events and that they have runs every week. I’ll be back.