Carl’s Jr

Awful service. Very slow. Rude staff. Didn’t offer sauce or anything we had to ask for it. The food is not quality and usually cold.

Very slow service, as it seems that there are not many people working here. However, the food is alright for a fast food restaurant chain.

I have to say this is the slowest drive thru I have ever been thru. Trying to get to work with about 20 min to buy and eat breakfast I stopped here with 2 cars ahead of me. It took 18 minutes for the 3 of us to get food. When I got to the window there was one guy working the counter and the window! I drove away. Didn’t want to be late for work. Bad place. Don’t waste your money

The food was okay, nothing special. That would usually be enough for 3 stars, but the prices make me feel ad if I’m being ripped off. So I probably won’t come back with cheaper places of the same quality nearby.

I would give zero stars if I could. Extremely Raw fries and an employee that doesn’t know the menu. Will never return here.

I went to this restaurant a week and a half ago for breakfast. ordered sourdough breakfast sandwich. got a breakfast burrito and a refund. a week ago, I ordered a #1 meal, with no cheese or tomatoes (tomatoes can kill me). It was again wrong. I called, and was told I would have a free replacement. I went to pick up that replacement, and was told by the person at the window there was no record of this transaction. I was then told if I showed a receipt of the wrong order he would honor it. I went home, got the receipt, and produced it. He started to honor what he said, gave me the soda, and then told me he would not honor what he tolld me not 10 minutes earlier. I am not proud that at that point I threw the soda the soda I was given as a start of the order that I was then told he would not honor. Run from this store!

This location doesn’t have big sales like the other ones. Prices are slightly higher here. I like to order the protein style lettuce-​wrapped burgers but for some reason, it doesn’t translate and I end up with a normal burger. Also I ask for the mayo to be left off and it normally still gets put on. They do get the food out quickly and there isn’t a long line here. Parking sometimes can be an issue. Location isn’t good because it’s at the corner of a high traffic intersection. Making the left to get out can be tricky.

Unilocal can we give no stars yet? Horrible service. No cars in front of or behind me… but it still takes 15 minutes for 9 chicken stars and a taco? After they greeted me at the menu I asked for a minute, when I tried to get there attention to order it’s like they disappeared. It took about 3 minutes for them to answer me back. If I hadn’t just driven home from Southern California I would have just went somewhere else. As I’m waiting for my food at the window I can hear the employees screaming and playing around. My boyfriend kept asking me what was going on back there. Poor service guys. Makes me real confident to eat what I just ordered.

I mostly come here because of the app. 100 points every check In. At 1000 points you get. A free $ 6 burger and theres lots of good deals along the way like buy one get one famous star with cheese. I was able to piggy-​back onto the order ahead of me and get a free burger because the lady in front of me was having the famous star. Good lookin’ ;)

I’ve come to the Carl’s Jr regularly for my favorite steak and egg breakfast burrito, which has been the same price since the first day I purchased one. Just the other day I pulled up to find that they had raised the price almost a dollar for the same burrito, I decide that I can still afford this price and will continue to get it. Although when I pull out my breakfast burrito it falls apart in my hand, I’m thinking it’s no big deal and reassemble it. To my dissatisfaction the burrito was cold, and was definitely less full than it has always been. How can you raise the cost of one of your products only to then downgrade it’s quality. I just got another one today to see if last time was a fluke, nope. This burrito was even worse. I’ll get my burritos from Jack in the box around the corner from now on, considering they are consistent and two dollars cheaper. If I wanted to pay 5.50 for a breakfast burrito I’ll get a real one from one of the many Mexican restaurants thank you.

Absolute incompetence. What a joke. I ordered 1 cheeseburger but the employee gave me 2 for $ 5 because it’s «a better deal». I didn’t want 2 cheeseburgers and I didn’t order 2 cheeseburgers. I can’t even eat 2 cheeseburgers. Let’s get somebody to work there that understands English. I took the extra burger back, the one I kept, was NASTY!!!

I’m not going to play like this is the fanciest joint in town, but quite honestly I have never been disappointed by the Six Dollar Burger. It is now ironic that it actually costs six dollars, but the restaurant burgers they once mocked ar now ten or fifteen. Nice folks in this store too.

you get no stars how about a minus zero stars. order no picles or lettuce so u gob on the mayo and scraped off everything else because the burger «famous» star had been premade u could tell by the hard crummy bun. xtra mayo does not mean gobs ooozing out you know fire the cook! stony point is just as bad or worse at the drive thru scrape off oh wait one tiny onion was on there. hope i get food poisioning so i cansue carls since all carls in santa rosa are the same. the poor karcher family you don’t deserve their name brand. i grew up in chruch with the karchers at st. boniface on lincoln in anaheim and you have put a black mark on the name «carl’s jr» and «famous start» ick!!!

Love coming to the Carl’s Jr. Friendly staff, food that taste good and comes to me hot. It’s a bit of a wait, but it’s worth it knowing that you’re not getting food that’s been sitting out. If it doesn’t get all over the place then it doesn’t belong in your face. =]

I’m not a huge fan of carls jr but I have always noticed the staff at this one is friendly and on the ball. Which is rare for fast food :)

I love Carl’s Jr, and sure, I know each meal is going to give me 1500 or more calories. I don’t care!
If you’re starving, or even more perfect, if you’re hung over, Carl’s Jr is the place to go for a massive hunk of beef. Grab a Double Western and stuff your face full. Try out some shakes made with real ice cream, instead of that mixing crap in the bag. Throw in a side of fries or onion rings, and you’ve got yourself a super unhealthy yet delicious meal.
Awesome.