Hi folks and happy belated new year– I want to start off with a huge thank you to Frank and his entire staff for taking great care of me throughout my orthodontic experience. When I was referred to Smile, I was a little skeptical. I was over forty, teeth in bad shape and not covered by insurance. From my first meeting with Frank and Jennifer, to my most recent appointment with Vicki, I have been completely satisfied. The«five stars» you see at the top, is well deserved… and no I wouldn’t give them that here, if I felt otherwise. I wore my braces for three years, and I couldn’t be happier with the outcome. While I don’t quite have«movie star» teeth, they look and feel much better! during that entire time, I never once had an uncomfortable experience, bad staff interaction, inconvenient appointment or otherwise. From Tessa and Jennifer at the front, to all the ladies in the back, top notch customer service/experience. I cannot say enough good about EVERYONE in that office! My wife also goes to Frank and crew, and is happy with her treatment as well. This staff performs miracles everyday. We will send our youngest daughter there, should she need them. Lastly, for the last couple of years, I have asked for their assistance in helping the homeless on Christmas Day. My family and friends(and total strangers) get together every year at Courthouse Square to serve those in need. The Smile Orthodontics team is instrumental in helping us achieve our goals. In 2014, they gathered an entire truckload of new and used items for our event. when I went to pick them up, they were so excited to be of service to the community. That speaks volumes about this team of people. Thank you ALL gain for my new smile, and your awesome service.
Melanie P.
Évaluation du lieu : 5 Santa Rosa, CA
Awesome group of people! My kids loved being a part of this orthodontic family. My daughter just got her braces removed today and this entire process was so easy and care free. Appointments are fairly easy to schedule, locations are easy to find. I would absolutely recommend this practice.
Chris c.
Évaluation du lieu : 5 San Rafael, CA
Doctor Cercone took my braces off years ago, and I still get tons of compliments about how good and straight my teeth look. I’ve never seen a more clean, attentive, or professional office. They’re always on the ball and really genuine. Definitely the best staff I’ve ever seen at a medical office, and they give you all the reminders and support you need to get the most out of treatment. Doctor Cercone is just about the most knowledgeable and professional person I’ve ever met. If you’re looking for an orthodontist who will unquestionably get things done right, look no further.
Jenifer L.
Évaluation du lieu : 5 Santa Rosa, CA
I want to give a shout out to my kids’ orthodontist Dr Cercone. His office staff are absolutely wonderful, and extremely professional yet very warm and friendly. The reason I’m really appreciating them is that whenever I forget to schedule my son’s bi-weekly adjustments they call me to schedule. How convenient is that? Extremely. It means that I can have someone else take him in for the visit and then he wont miss any appointments because they’ll call to let me know when the next one is due. I really appreciate that level of service. Dr. Cercone also put the braces on my daughter’s teeth. They look wonderful years later. I’m a happy mother because we chose this orthodontist.