Stout’s Heating & AC

I called Stout’s heating and a/​c very happy with there service. They are prompt and professional. Also fare on cost for people with limited income. I would recommend this company.

Stout’s installed our new heating system in November 2015. Excellent customer service and a very competitive price. They worked quickly and were patient with my questions. A few weeks after installation we called them back to have the heating air strength turned down slightly, and they sent someone out ASAP despite being in the midst of the early winter rush. Just one star off due to a some sloppy edges on the vent flashing (correct word?) and scuffs/​chips on a couple walls. We have also found that the bedrooms are getting hotter than the kitchen and living room, so it’s possible that the vent distribution should have been a bit different. Overall we would recommend their work and are happy with it.

Always competitive and always on time! I have used them for years.

Had a service call for our furnace and two days later it stopped working. Quite possibly coincidence but thought we should try another company. Stout came out and found a bundle of shorted out wiring and replaced it. We were grateful for a quick resolution at a reasonable cost.
But we noticed immediately that the heater was running twice as long to heat the house, and then noticed that the condensation outflow from the heating system was staining the patio and had a horrible smell. Called Stout right away to let them know that something was up, and was told that I’d get a call in a few days to schedule an appointment. No call.
Called them and left a message reminding them that we needed a hand — in the couple weeks since this had happened our PG&E spiked because the blower was on all the time. They never called back. I can understand that something more might have been wrong with the unit than was spotted on the first visit, but I’m not ok with being ignored twice for requests for service.
So now we’re still looking for someone to help get our heater back up to par, but it won’t be Stout.

This company has helped me out twice now and they are just fantastic, I am so impressed with their competent staff and they are honest and ethical. Thank you Dan for all of your help, you are such an awesome employee!

Stout’s Heating & AC installed our heating system. Their price was good. They showed up for the job on time and were very clean. Their work was excellent. We highly recommend them.

We had a lot of trouble finding a responsive HVAC company when we were looking to add AC to our retail store. Stout’s sent someone out as scheduled, and promptly provided us with a great quote. They are an upstanding company, and have been a pleasure to work with. They use quality products, and have great customer care! We went with some ductless units on their recommendation, and they are perfect for our space, we love them!

Stout Heating handled my wall furnace going out in a great fashion. Fred came out initially and expedited the paperwork with my management company. Dennis was in and out and all cleaned up in a little over 2 hours. Very friendly, helpful, and competent. Would always recommend them.