Gold Coast Flood Restorations

I can’t say enough about Gold Coast. The staff and the work they performed exceeds a five star rating. One evening, we came home to a devastating flood on the first floor of our home. Soon after a call to Gold Coast, Pat arrived at our home at 8:30 p.m. and immediately began assessing the damage. He put my husband and I at ease by explaining the process to restore our home. On Monday morning, an «army» of Gold Coast professionals arrived and began to work. The foreman, Kurt, was an absolute pleasure to work with, He was a consummate professional and exuded a confidence that gave us a sense of security during a very difficult time. It didn’t matter that he deals with these situations on a daily basis, he always stopped and answered my questions. At the beginning, I didn’t realize I was asking questions beyond the scope of their responsibilities but he still politely answered my questions. He was excellent about keeping us informed on the progress. Gold Coast did things right, the first time. My husband and I feel they went above the call of duty to make sure that our house was «dry»! One final note, I would like to mention that the office always answered the phone-​we were never sent to voice mail! That was important to us because we lead very busy lives. We would like to thank the entire team for a job well done!

Gold Coast Flood is a phenomenal business in every aspect. When my wife and I discovered a leak in our house and called them, they gave us an appointment immediately. From the very first time I called them up, until their final visit, their customer services was nothing short of amazing. Mike and Kurt in their main office fielded at least a dozen calls from me over the course of the two weeks I spent dealing with our flood, and every time I hung up the phone I felt well informed, taken care of, and less stressed. I had to have several of their technicians out to my property multiple times, and all three of them (George, Pat, and Ryan) were amazing. They showed up on time, were courteous and friendly, and took amazing care when performing work on my home. I really felt like they truly cared about me and my property. They were empathetic about the difficult situation I was going through, despite the fact they deal with flood, water and mold damage on a daily basis. I would highly recommend Gold Coast Flood to anyone with a water, flood or mold issue. I can firmly say that, although I hope I never have to call a flood company ever again, if I do, my call will without a doubt go directly to Gold Coast Flood without a second thought.

Disclaimer: I did not have work done for them (yet). But they were EXTREMELY helpful at 10:30pm when we found mold. And helped me figure out the best steps to resolving what was going on. If I do find that I need to have the work done I will definitely call them hands down.
Polite, patient, courteous.

Awesome awesome awesome!!! Fast and friendly and super great at what they do!!! Totally recommend this company if you have an emergency flood like we did! George, Mike and Joe are total professionals.

These guys are the best. Mike T is top notch and takes care of people with thoroughness, kindness, and excellence. Highly recommended.

I experienced water damage in my condo recently. My Farmers Agent recommended Gold Coast so I went with them. From start to finish Mike Belk and Kurt and his crew (who worked on site) were efficient, friendly, professional and communicative at every turn regarding what they were doing and what was going to happen next. I would not hesitate to recommend them in the least. They were absolutely terrific!

They did a great job of handling the situation, even with us not being in town everything was handled quickly and with excellent work. I have no reservation in giving them a 5 star rating!

Gold Coast is a great company. There’s nothing good about getting flooded but we knew that the dry out and tear out would be well done.

These guys did an amazing job! They were on time, courteous, clean and did a thorough job. Definitely made the right choice in using them.

These guys did an AMAZING job with a leaky shower of mine. We were under a time crunch with selling a house and the sale rested on the conclusion of this issue. They communicated every step of the way and were pro-​active which matters a lot to me.

I am not surprised that Gold Coast has so many great reviews on this page. I have used them several times for Rental properties with water damage, and have been extremely happy with this company. They do their best to make a bad experience better — and are kind and professional.

We have a rental property in Santee and the tenants were concerned there might be mold b/​c of a musty smell in one of the bedrooms. I called Gold Coast and talked to Mike, who was very easy to communicate with and knowledgeable. They sent someone to the house within a couple days and did a moisture test. — Which was negative. They sent me a detailed report with pictures. Such a pleasant experience!

I have been so impressed with the professionalism and expertise Pat, Chris and Jeremiah have shown in the work they have done at my home. Dealing with a leak and its’ aftermath is stressful. This company and its’ employees make it as smooth as possible. In addition to the quality work they perform, they arrive when they say they will, daily they explain everything they are doing and answer all questions knowledgeably and don’t make you feel like you are a bother. They are very neat and clean while performing their tasks also. I would highly recommend Gold Coast to anyone in need of water/​leak clean up, mold remediation or water damage.

Professional and helpful. Would definitely recommend (:

Responsive company. Good solid workmanship and will work with you to try to help you with your home insurance claim.

This is the first review I have posted on Unilocal and the 5 stars are well deserved. We had a dishwasher leak and needed acompany to take care of the water, drying etc. I had two companies come out, Goldcoast being the second. Right away I knew I was going to hire them. They are punctual. Professional. Explain the job. Do as little tear up as necessary, honor the quote, are easy to trach if you have questions and answer them in a timely manner. Were also punctual to remove the fans and humidifier etc. I hope I don’t need them again but if I have a repeat they are the company I will turn to
Thanks Office Mike, Mike, Mat and can’t remember the 4 th guys name. Sorry
You won’t go wrong with them!

I wanted highly recommended and write a review about Gold Coast and our experience with them. I have a hair salon in Carlsbad, Hair Addix Salon, we got to the salon on morning in November and discovered we have a leak, because we are an up stairs location I realized this was going to be a Big Job. We had been referred to Gold Coast from a friend at church when we had a flood at our home so I immediately called them again. Joe sent his guys out they came within a couple of hours. Set up cleaned up and keep me in the loop through out the water removal and dry out. These guys are professional and friendly

I have used Gold Coast several times to diagnose and correct moisture intrusion issues. Their technicians are always prompt and professional. They will give you a very honest evaluation of your problem and fix it for a reasonable price. These guys definitely value honesty and integrity. World class organization!

Goldcoast is simply the best in their industry. I have used them myself and I refer them to others without the slightest hesitation. It is clear that their focus is honesty and integrity, but even beyond that they are unequivocally reliable. They are always available and diligently help their clients through the process of bringing their homes back to new. There is not a more trustworthy team in the industry and I am proud to write this review because they’ve earned it!
To: Joe, Mike, Kurt, other Mike (hehe), and the rest of the team, thank you for your outstanding work.

First and foremost, Gold Coast took care of me as a customer, and I have no doubt they value customer service above all else. Gold Coast worked with my insurance, and with me, to ensure that I didn’t need to pay any more than the insurance adjuster’s estimate, even though the insurance company’s estimate was short-​sighted. Mike B. was my advocate as I worked through the lengthy insurance claim process, and kept me informed. He coordinated his team, and brought in highly competent environmental and asbestos abatement teams as well.
In addition, the work and attention to detail were top quality. You have a choice when you file an insurance claim. Do not hesitate to call Gold Coast; the focus on the customer is what separates them from insurance companies’ «preferred providers».