So I LOVE Dillards. Best prices amazing clothes. The only reason this gets two starts is because of the lack of kindness of their employee. I shop in Milani all the time for work clothes. Three times now, it is impossible to find an associate to help me. When I finally tracked the woman down she placed me and my 17 dresses in the little boys dressing room.(The store was empty) I then had to take my own dresses out to make room because she never checked on me once. When I found the item I wanted to buy, the lady rang me up and rudely stated«this isn’t the price. I would know who put this price here?» Looking at her I had no idea what she was talking about. She rudely accused me of changing the price, even though that would be impossible as the tag was not altered. I bought the dress for the price she decided to tell me it was. After trying to find a manager to tell my concern. They were no where to be found. I drove to the Tampa store to return the dress and re purchase so this employee would not receive her commission. Today another Trip and there she was again. Ignored me like I wasn’t good enough to shop there. I bought $ 400 worth of dresses this morning. I knew I would be returning 2 after trying them on at home. The associate was so incredibly rude and inconvenienced. The dresses were purchased at the Tampa Dillards. I was returning them here in Sarasota. The associate made a comment of «this dress isn’t from this Dillards we don’t carry this here we are more high end» it was so rude. I just will never give that woman business again. Her name is Tina. She works in the Milani dress department. I am a 34 successful business woman. And although I may go to Dillards in Sarasota in jeans and no makeup from time to time and although I may have a return to do, that is by no means to be treated like Tina treats people. I felt like Julia Roberts in pretty woman. Very upsetting
Cristina T.
Évaluation du lieu : 5 Sarasota, FL
I love this Dillard’s! The staff is always so friendly and ready to help. The shoe section is fantastic and they have plenty of different styles and brands, way better than Macy’s in my opinion.
Karen G.
Évaluation du lieu : 4 Germantown, MD
Went to purchase tops and bottoms. Mispacked(is that a word?) and needed nice upscale plus size clothing. The sales lady who helped me in the women’s section – Ellen I believe – was the nicest most helpful sales person I may have ever encountered. Wonderful person! She also suggested a new line NYGARD, that nicely tucks in things that should be tucked in. Try it! Thank you Ellen! Now, the reason I didn’t give Dillard’s a five-star rating. First time I’ve been in a Dillard’s by the way. I went to the ladies intimates looking for a bra in my size. This sales lady could see me moving down the more supportive bra displays, looking and looking at those frustrating size tags. I looked for twenty minutes… she watched me for twenty minutes. I finally gave up and went to purchase the one bra I’d found, and told her how difficult my search had been. She responded by saying«do you want ME to look», in that flat voice that intimated«You’d better not ask»… So I paid and left. Didn’t get her name. But if Dillard’s is reading, the receipt was 21303200050121116.
Tim W.
Évaluation du lieu : 4 Lancaster, PA
Great selection of middle to upper scale products. Great selection of shoes and apparel. I’m a big fan of this Dillard’s. It seems there is something for everyone at this location.
Ivette R.
Évaluation du lieu : 5 Miami, FL
Wow I went to University Town Center because I was out of town spending time with my husband and my son but yesterday I just went to the mall with my sister and sister in law but today I went with the family. I decided to give Dillard’s a try it was an awesome experience this Dillard’s location is awesome