Havertys

I am starting with a preliminary review since today was the first time that we visited the store. It was a great experience for us and very quickly our very pleasant salesman showed us the perfect mattress at the right price. I’m looking forward to this mattress being as good as it seems because we spend a third of our lives in bed asleep sometimes and I think a bed mattress yields many on noticed negatives in terms of my well-​being.
I see that the two very negative reviews have more to do with on-​time delivery issues that with anything else. Therefore, I can only say now that Tom was a terrific salesman and treated us impeccably.
If the delivery arrives as promised I won’t be back to adjust this review and will leave it a five star review. In that case more won’t be revealed and you can assume that the mattress we purchased arrived on the day was promised.
Otherwise, I will be back to amend this review.

Ordered 3 tables from Lupe. We set a delivery date. I received a phone call from her saying that the original date needed to be changed. After discussion, it was she who had the delivery date wrong and the correct date had been scheduled. Lupe was confused.
The delivery arrived as scheduled. But the original table ordered (round) was delivered as a rectangle. When reported to Lupe, she admitted that she had entered the wrong item number. Then I received a call from customer service asking for my credit card number to pay the balance due since the correct table was more expensive.
This has been one of the worst experiences in purchasing any item. Not one step has been completed correctly.
This was my first and last purchase at Hagarty.

Horrible customer service. Staff was not honest about delivery dates and availability. «We“ll get back to you is all we heard». Tried to work with managers with no luck as well. We cancelled our order and purchased elsewhere, which was 10x more enjoyable.
LOOK ELSEWHERE. YOU HAVE OPTIONS.

We have a great experience here with Lupe — she helped us check out a few reclining living room sets, and after sleeping on our decision, we returned today and purchased our new couch and recliner. We are excited for delivery on Wednesday!