Scotti’s Auto Sales

Not good here! Bad customer service when it comes to selling a car– BMW 528Xi.
No communication or follow-​up and waited for a response! Sold my car somewhere else for $ 6,000 more too!

Bought a lemon from these scammers… Day 1 the car wouldn’t start. It was the battery. Day 4 $ 250 they split the cost!
Co worker also bought a car from them one month ago & today is not running! They are doing soothing to make 2 different clients happy!
Never trust these people they lied about a test at the dealership which I confirmed at dealerships with manager! Scotties over rides problems & doesn’t fix the car! Run away !!

I bought my BMW sedan from Scotties and was nothing but pleased about the whole process. Before I picked up the car Sal had put the car up on the lift so that I could check out the undercarriage as requested. The car had only been registered in Florida so everything was clean about the whole car. I continue to take the vehicle to Sal for any minor issues I have had. The repair shop is the best in the area for all kinds of vehicles, and they are very honest people. I would highly recommend them to anybody looking to buy a car or have service done on a car.

My «replace brake pads» light came on, BMW X5. I called Scotti’s on the recommendation of a friend, having grown weary of BMW dealer service departments. I spoke with Sal and he gave me a complete breakdown of potential cost scenarios based on the information given. I brought the vehicle in and, after taking it back on the lift, Sal came back in and told me the brakes were «like new» as suspected, and probably just needed a new sensor, possibly recalibration. I was very impressed with the entire process, his honesty, the prompt response, the work done, and would recommend them to anyone.

Bad place to buy a car, I did not know how bad these people were. The car is beautiful, but the check engine kept coming on, first they told me I didn’t replace the gas cap properly, a day later the light came on again, this time they said it was the coils, they said two coils were bad, they paid for two and I paid for two coils, a day after they did the repair the engine light was on again, Sal told me It was nothing that his car has the check engine light on all the time and its nothing I insisted that that was not normal and I wanted the car checked at that time the car also had a noise when I turned the wheel, Sal told me the mechanic had replaced the struts and didn’t grease them properly, to give it time, this time they said it the oil separator, two days after they repaired the oil separator, guess what? the check engine light was on again, tired of dealing with them I took the car to the dealership, they had to replace two injectors, clean the system and they also told me that the struts were good, but not new, and the noise that I heard was the bearing needing to be replaced. thank God the dealer informed me that the injectors were still under warranty, one of the hose was leaking and they repaired that too. DO NOT BUY FROM SCOTTI’S

Scotti’s is a small, independent family-​run business with separate sales and service divisions. I believe the Venezuelan family who owns the business now has had it for a few years. They are nice people who want to please their customers. I purchased a used Porsche Boxster from their sales division that appeared to be in good shape, but less than two months after purchase a cylinder bearing failed causing damage to the crankshaft, a huge problem. Although the car was bought ‘as is’ with no warranty, Scotti’s worked with me to come up with an equitable solution to fix the car, sharing with me in the expense. They removed the engine and completely overhauled it, found a replacement crankshaft at a reasonable price for both of us, and put everything back with new seals, oil separator, etc. Porsches are finicky and this one had 70,000 miles on it, so constant perfection is hard to achieve at that age. The car runs good now, making some noise but performing very well. I’m sure I’ll have other problems down the road but Sal, the head guy at Scotti’s (and Jimmy’s brother) and their main mechanic Frank are always available to help. I trust these guys. My biggest frustration during the engine rebuild phase was the time it took to get the car back — four months. That was mostly due to the difficulty of the problem and trying to find a solution that wasn’t going to cost 10 grand or more.

I typically don’t write reviews, but after working with Scotti’s Auto Sales I had to. I come from a background in highline auto sales (BMW and Land Rover) so I know how the «game» works. I was very surprised to run across Harold, the salesperson and not find a pushy used car salesman. In fact, he was very passive and was pretty much just there when I needed him. He is very pleasant, returns calls right away, gets answers about questions right away and never once tried to «sell» the car to me. I stopped by to look at a Jeep Wrangler that I wanted. After realizing that it just wasn’t for me, I saw 2 Mercedes MLs on the lot. This is the SUV my wife had been wanting. I took the older one for a test drive and it was in decent condition (excellent condition for the price). I came back and decided to take a look at the newer once, a diesel model. It was literally in perfect condition, other than 2 small paint blemishes. I test drove it, and decided it was the one. I came back the next day to test drive again and then the following day with my wife. Every day Harold was pleasant and never pushed me to buy right away. The same was true when I was introduced to Susy, one of the owners. When we came in to purchase we took it for a long test drive. Literally, 1 block before pulling back in it sounded as if the turbo had gone out and would barely run. I then met the head mechanic, Jimmy, Susy’s brother and partner in the business. He took this personal and dropped every job he was doing and had «all hands on deck» to find the problem, after new parts from MB and lots of tinkering he realized it was just a sensor that had come loose. It took 4 hours of his time. It started running again perfectly and we bought it. The day after we bought it, the oil cap came lose and covered the entire engine and engine compartment in oil. I took it in on Monday and Jimmy once again dropped everything and meticulously cleaned the entire engine bay. In my years of automotive sales I have never seen service like this. It is wonderful to see a family work together to make the customer happy. I would definitely recommend Scotti’s and we are already making plans to buy me a new car from there!

My family members have been clients for years. I have a Saab and they have always taken very good care of me. I have referred several friends without a hint of hesitation. A very close friend was in the car market and I sent him to Scottis. His Audi hasn’t had a single problem and if it ever did, I know they’d take good care of him.

on this one I have to be a mean writer.
they are terrible, slow, they seam to do more damage than just fixing it.
I think that’s how they really have people coming back to spend more.
I also with out knowing on how bed they where, I purchased a car from than too.
worst thing I ever done in my life.
I walked in one day to the back and the main mechanic was gluing a part on a Mercedes, unbelievable.
JUST FIX IT