Wilde Honda Sarasota

I’m shopping for a used car and thought I’d look at CRVs. Stopped in at Wilde on a slow Thursday afternoon. There where quite a few bored looking salespeople milling about and a very full car lot. Typical dealership where the salesperson has to ask the sales manager to approve everything… took a lot of time. I was getting irritated at how long it took just to get a final price. Yikes! The manager sits in a locked room and the sales people have to punch in a code to get in every time they have to ask a question. Really?! Very cold and impersonal. Then they of course low balled me on my trade in but I had done my homework and knew what it was worth. They didn’t want to deal until I got up to leave then they said okay we’ll give you another thousand for your trade in. Nahhh… I just didn’t like the atmosphere. I’m looking elsewhere. Giving it 2 stars because I liked the salesman. He was patient.

I miss this place. It’s too far to drive now. Their service advisors have ruined every other dealership nearby for me. Very personable. Didn’t feel rushed. Quick reasonable time for service. Guy is great at getting things done. The advisors have all worked there forever. Apparently the sales staff have too. Good to see a dealer with low turnover. That’s a direct reflection of management. Take care of the employees and they will take care of your customers. Hopefully they don’t let the required corporate metrics and process kill their level of service. It’s unfortunate that the style and features of Hondas are lacking these days. I would have made the trip south to purchase a vehicle.

I shopped around quite a bit before finding a used car I was interested in at Wilde Honda. Dick Westby sold me my car and I could not have been happier with him or my overall experience. I met some extremely scummy salespeople during my search but this place was so refreshing. No nonsense or pushiness, everything was simple and straightforward. It’s been over 6 months since I bought my used CRV and I still recommend this place to everyone. Ask for Dick Westby!

First time car buyer here. Diego Barona and Steve Himmel helped me through the whole process. Diego was my salesman and he was awesome! He did a great job explaining everything to me and guiding me through the car buying process. Really not as bad of an experience as I thought it would be. They helped me out with all the paperwork and once I had all my ducks in a row it took less than a day to drive off the lot. Really great experience, and I’m loving my new car. I’ll definitely be looking to get my next car from here in the future.

DISHONEST!!! DO NOT SUPPORT!!!
Do NOT shop here for a car! They named one price, but then only wanted to focus on showing monthly payments, NOT the total price. This is a common trick to get you to buy something that SEEMS like a good deal at first but in the end, you pay WAY MORE for the car than you agreed to.
ALSO, they refused to negotiate the price of teh car and the trade-​in seperately, trying to lump them all together and hide the actual numbers. This was NOT what was agreed to before meeting to close the deal. DISHONEST, SHADY BAIT AND SWITCH TACTICS!!!
COMPLETELY SHADY AND DISHONEST– DO NOT SUPPORT THIS BUSINESS!!!

Service department is TERRIBLE! Will not return for future service. I made an appointment for a windshield wiper problem in my new 2015 CRV. 2 hours later… I found out I had to bring my car back because they had to order the part. The service guy, Jeff, assured me he would call me on Monday to set up the appointment. Never got that call… so I called late Monday afternoon and spoke to Beverly. Beverly explained that she would call me as soon as the part came in… and she did, the next day (Yeah!) Made another appointment at 1:30 on Wednesday-today…I’m still here. No one has spoken to me so I went in search of my service guy. 2 hours later… I’m still waiting:-(and Jeff still hasn’t answered my question… when will I get my car???

Wilde Honda is the best dealer when it comes to a car buying experience we have ever worked with. My husband is addicted to cars so we are always buying and trading cars. We are purchasing our 5^th car from this place today and we always have a pleasurable experience. We live over an hour away and still drive to to this place. Jeanne and Dave are excellent to deal with. I’m really shocked reading some of these former reviews with only one star. I’m really not convinced those were true experiences when I have had nothing but nothing of good experiences time and time again.
I have recommended Wilde to all my friends, family and customers to them. I personally know 4 people I have referred there and all had the same experience we do. Easy, affordable and hassle free.
My suggestion if your looking for a new car is to call in and speak to Jeanne or David and tell them what you are interested in. Then they can get a proposal together that will fit your budget. Then you can go from there with what works for you and your family. Happy car buying peps!!! :-)

Had a good experience at Wilde Honda and bought a used car from them; they’re honest and to the point! No bullshit here and you get fair money for your trade. Ronnie, Greg and Joe D are good guys!

Worst customer service experience I’ve had purchasing a car. I purchased a vehicle in March right before my move back to Chicago. I registered the car in Illinois, and tried to best prepare myself a head of time to avoid complications once I arrived in IL. Weeks passed and I realized I didn’t get my license plate stickers, but got my plates. I called Honda, and the lady handling this insisted she put them in the envelope, and refused to help me any further. I ensured her I didn’t have them and pleaded to please send me it again, but she refused and was very rude about it. I try to explain to her I had no time to go to the DMV due to my work schedule, and that is why I tried to plan ahead and handle everything prior to my move. She didn’t care, now it’s July and I still don’t have stickers for my license plates. My husband just bought a car at the Ford in Schaumburg IL and he received the utter most best customer service, our experiences were different has night and day. I wish I waited a few more months, and not a purchased a car at Honda, Sarasota. At least they can do is give me a refund for my stickers, if they refuse to help any further. So so rude.

Many cars from this dealership. Until Honda, I have never met a car salesman that isn’t kind of shady, (not that they don’t exist here too) but if you come in knowing what you want, and please, ask for Halim, he will work with you to make it right… The service department will get your car done and in a reasonable amount of time with a car wash to boot. The lobby is nice enough with coffee and donuts. Easy to schedule appointments, and can get in an out in a couple hours when purchasing a new vehicle. Halim is the real star of the dealership, he’s friendly, courteous and about as fair of a salesman as you are ever going to get. He likes to know that you enjoy your new car and will work pretty hard to make sure of it. Skip, the GM will also go above and beyond to see you happy. Very pleased with Honda cars and the service they receive after purchase.

Buyer Beware! They jack up the prices on parts WAY above Honda’s MSRP. I needed a bolt. Wilde Honda has it listed for $ 10.06. Since that seemed high to me, I researched the cost at other Honda dealerships. Honda’s MSRP for that little bolt is $ 4.30. $ 6 LESS than Wilde! Regal Honda charged me $ 3.48. If you need parts and want to pay 150% more, go to Wilde, if not buy them at another dealer and have them shipped. I researched parts larger than bolts and the markup is even more insane. Other dealers compare their prices to MRSP, Wilde does not, for obvious reasons.

I have used Wilde Honda for service on a previous Honda and also to purchase a new Honda. All of my experiences have been excellent and their customer service is among the best. Pricing was fair and upfront when I purchased my new Honda without having to haggle on price. Service has always been top notch and the service advisors have always explained everything to me and did not recommend things that were not needed.

Upon recommendation of a business colleague, I leased my 2014 Honda CR-​V from Jeannie in April. My wife and I then purchased a 2014 Accord from Jeannie this past weekend. We could not have been happier with the whole process. Jeannie made my wife and I feel like family. I will definitely call Jeannie when my lease is up on the CR-​V.

I purchased a 2011 Honda Odyssey from Wilde Honda 1 year ago. It was exactly what I wanted, white, touring edition, with one owner and hadn’t been in a wreck, at least that’s what I was told. My sales representative also certified the van for me informing me that it goes through a 150 point inspection before it can registered as a certified vehicle. If you look up the certification process, its very detailed and covers everything to make sure that the vehicle is just as sound as it was the day when it was new. Today I’m trading in that same vehicle for a newer model, assuming I’m going to get a good trade in value, when my new sales person at another dealership informs me that this vehicles value is going to be a lot less than what they promised over the phone because it was involved in some sort of an accident although they did a good job to hide it. He lifted the hood and showed me all the evidence of a hit. I was totally shocked!!! To add salt to the wound I contacted Honda America to file a complaint about what had happened and they informed me that the van wasn’t even registered as a certified vehicle. So here I am at another dealership now paying the extra money that I saved by purchasing my vehicle from Wilde Honda. If your going to purchase from this dealer I would suggest you have your vehicle inspected by a third party before purchasing it from them. I was directly mislead by the sales representative into purchasing a perfectly good, accident free, certified Honda odyssey. All I got was a heavily depreciated asset that now is going to cost me more. I wouldn’t purchase a Honda from this location, look at other dealers, there are plenty of other honest Honda franchise locations that will sell you a vehicle with honesty and integrity.

I stopped in the parts department on Saturday to pick up a quart of Honda power steering fluid. Unfortunately, I ended up walking out of the dealership after waiting over 10 minutes at the counter. The folks behind the counter were having lunch so only one young lady was tending to customers. And she was not very happy about having to work. I continued to wait in line without getting acknowledged while the young lady went from one office to another. When I asked if she could help me with that item which happened to be right behind her on the shelf in plain sight… she grunted that she was the only one working and she is not done with whatever it was she was doing and disappeared to the service department. After waiting another couple of minutes, I decided that I had had enough and as I was leaving, I saw a couple of service reps, who were also at their counters eating lunch along with the young lady from parts. I suggested that they should get some help at the parts counter and I was told to have a good day Sir! By the way I ordered that item along with a few other Honda fluids and maintenance parts from Amazon and had it at the door on Monday!

** Service Department Review Only **
We dropped our Honda off at Wilde Honda to be serviced today. I had called for an appointment but you don’t need one because they accept anyone who pulls up. Free coffee and Wifi for anyone who wants to wait at the dealership.
You can go to their website for an oil change coupon and they give you a free car wash with any service. With the coupon, we received an oil change and a car wash for $ 20.24, pretty good deal.
You will have to turn down multiple up-​sell attempts but once you get past those everything should go as planned. When you first pull up they will try to up-​sell you and when they call you on the phone to pick up the car they will try to up-​sell you.
They seemed really nice with no hassles so I will be back again!

Great friendly service. Passing through the area on vacation and needed the 7500 miles service on my Accord. I have a car care plan, but when I called Fidelity Warranty Services on Friday they said Wilde was not on their list. Went to Wilde who took the warranty coupon with no problem. Provided quick service along with a nice car wash and vacuum. Would come back again fro service, if I did not live 2500 miles away.

Best car buying experience I have had. Jeannie was extremely helpful as always and they take great care of my car when they service it. Fastest most reliable service I have ever gotten.

Update to my previous review; after a second recorded phone message from the service manager I referred him (by e mail) to my Unilocal review. This prompted a call from the General Manager.
He basically defended the recorded service follow-​up for its efficiency and stressed when calling the dealership phones are always answered in person. The recorded call prompted my rant but was not the main basis for it.
Turns out I was wrong on three counts; the salesman wasn’t fired, he didn’t quit and as such my indictment of management for lack of follow-​up was incorrect. Management correctly makes the assumption that professional sales people will follow-​up as it’s the right thing to do for the dealership, brand and their own benefit.
Although both the GM and the salesman (who was told to call) both «apologized» I’m not sure either thought I was correct in expecting a follow-​up for problems, questions or that one last thank you!
When a new customer walks in and asks for a specific salesman and says Joe Doe sent me in… the deal is half way done before the first handshake. This time my friend, relative, acquaintance or the guy pumping gas next to me who asks about the car can pick their own Honda store and whichever salesman happens to be «up».

Their service department is awesome! Guy and Mark always hook us up and treat us right! In addition to Honda cars being a quality product, the fact that their service is so good here, is what keeps us buying Honda cars… also, I live in Venice and we have a dealership in Venice, but I drive to SRQ because this dealership’s service department is just better.