Barnes & Noble

I like the B and N. They have a good selection of books and have a Starbucks. I just wish it was bigger though and they had more of those comfy chairs through out the store. Other than it’s great!

It’s almost impossible to find a real bookstore these days. I am so grateful that B&N is still holding on with its real book shops. There is nothing like going there and standing at your favorite section, looking at the various covers and wondering which book would be best for you. I have always adored books as a child and this shop helps to fill my book void when I am out of books to read.
I would give it five stars except that the Saugus location doesn’t offer as many books as some of their other stores. Add to that the fact that they don’t have many new books that are recently published, keeping older books in the «New books» slot for too long. The only time that new books seem to be released any more is over the Christmas holiday. Maybe most people only read during the holiday break?
And, unfortunately, the store can only be accessed by Route 1 north. Too bad that a entrance hadn’t been allowed on the Lynn Fellsway, since it passes over the store as you get onto Route 1. I think it was probably not an option that was available at the time the store was built but I wish it had been.
Overall, though, I am very happy with the store and pray that it stays in Saugus for many more years,

They sell Tarot Cards, so I am a happy camper!
I also love book stores, and there are so few around these days.
I love, love, love the smell of an old book… MMMM…
If the Tarot Cards I just called in are not there in five days, I will probably change my review though. Just saying,
GO B&N! =)
— Erin Elizabeth

Great store. No complaints. The people are nice and there always seems to be an available corner. The Starbucks inside is nice as well. They always keep their free water stocked. ;)

lousy service

Went there to buy some books with a gift card. The clerk told me that my Rewards card had expired. The clerk asked if I wanted to renew, and I replied no I wanted to save the money and I’d use my wife’s card. We used the gift card and another coupon, the balance was modest.
As I go to leave the clerk snidely said you know you could have renewed for free with use the of gift card. Told him can I do it now? Nope its too late he said with sarcasm.
This is about the 5^th time I have had service problems with this store. The clerks are generally rude and this incident only reminded me how bad it is.

I know, I know, Barnes and Noble is a chain. Yes, that is so. However, this is probably the best Barnes and Noble I’ve ever been to. It has a big parking lot (it shares a plaza with Staples and a few other places) so there’s always plenty of parking spaces, they have a music/​media section so you can stock up on CDs and DVDs, they always have a big clearance area, and there’s a Starbucks café, so you can grab a coffee (or in my case, an iced venti nonfat no whip mocha, LOL) while you browse, or grab something to eat while you take advantage of the free wi-​fi. I love this Barnes and Noble, and there’s none of the chaos that surrounds the one in the Pru.

The best in the area!
Friendly people, huge store, great selection. One of my favorite parts of this particular location is their giant magazine rack which conveniently sits next to the Starbucks inside. A huge amount of seating both in Starbucks and also in the store itself. You could, and I have, gotten lost in this place.

The Best Magazine Stand around this area. They have everything. Place is clean, Staff is nice, Bathrooms are good.
The in store Coffee shop is a plus. grab a Magazine & a Chi-​tea & Chill…

This is a good Barnes and Noble, especially considering the fact that it’s right on the highway. However, being away from malls and other busy stores makes it ideal for those of us that like to have a quiet Sunday afternoon sitting in the café reading a magazine. I MUST say — they can’t figure out how to make Godiva hot chocolate correctly at this location, I swear it’s gross here but wonderful at the other B&N cafes, and I’ve ordered it about 5 times here! The employees are friendly and they keep the store clean… easier, I think, because this seems to be a smaller store than the other local B&Ns, which may be their biggest weakness (in terms of inventory).

I love this store. I’ve spent countless hours here reading and browsing. I especially love the markdown/​bargain sections. Sometimes a great errand day consisting of a Home Depot run (it’s right next door), Staples for some oddball something or other I may need, a Starbucks brew from the B&N café and some chill’in reading for books makes for a half afternoon well spent. I do agree though that they seem to have reduced the chairs and the café is sometimes painfully slow but usually when I’m there, I’m in no rush so it doesn’t bother me.

I love the smell of books and coffee mingling together. And that is the smell Barnes and Noble has. What they don’t have is a useful computer system, like at Borders, to allow customers to look up authors or locations of books. Instead you have to wait in a long line of people for one man to find hordes of books for a store full of people. (However, he seemed to be doing something right because one customer was thanking him profusely while we were waiting.) The café in the store is a little understaffed, therefore a little slow. And they could use another person at the front desk as well. Oh, and more chairs to sit in for hours to read books you’re never gonna buy. I feel like there used to be so many more chairs.
Other than that, the store was very clean and organized, and open until 11pm. I love that.