Midwest Grill

Nothing irks me more than being taken for a ride. And that’s what I got at this place last Sunday. We came in for the buffet. The fact that the restaurant was mostly empty should’ve been a clue. The only passable items from the buffet (other than anything that doesn’t require cooking) was the rice and black beans. The fried yucca and french fries were stale. The fried fish was so fishy I wondered if there was something wrong with it. But at least you can count on the meats to come around and satisfy your appetite for eh Brazilian BBQ right? Wrong! You sit and wait and wait and wait for staff to come out, then they do, but only with meager and fatty cuts of meat (that were just ok). Finally I ordered the crème-​brule, as it’s not relatively easily found around here. I couldn’t determine if the eggs were still raw or if they cooked the crème brule with the fried fish, but the after taste was so bad, my companion needed a mint and gum to get the taste out of his mouth. The total cost for 2 people? $ 60.00. I don’t know if the other location is better, but as for this place, the bad experience will linger on.

My wife and I had a Groupon to the Midwest Grill Brazilian BBQ Restaurant in Saugus. When we first arrived, there was no hostess to greet us and the place looked very empty. We sat in the bar area, since we weren’t sure what to do. There was no bar tender either. We asked the people seated behind us, how it worked because we couldn’t find anyone who worked there. We helped ourselves to a menu to see what we should order. Finally after 15 min, the bar tender came over to tell us that the waitress would be coming over shortly. (He didn’t even think to ask us for a drink while we were waiting– interesting… you would think as a bartender you would offer a customer at least a water.) The waitress finally made her way over, and was vague in how the buffet and BBQ worked. We decided on the dinner buffet, since we had a groupon for dinner for two.(Who knew the buffet didn’t count as BBQ? I guess we were just supposed to know that, even though there were meat selections on the hot side). When she brought over the bill, we presented our groupon that stated Midwest Grill Brazilian BBQ Restaurant dinner for two. She said we couldn’t use this because we had the buffet, not the BBQ (The BBQ included the buffet). She proceeded to argue with us. When we asked to speak with the manager, our waitress rudely said «He is going to tell you the same thing,» and then she went to get another waiter. Finally, we spoke to the actual manager who was extremely unhelpful. We were charged an additional $ 10 for food we didn’t eat and they wouldn’t let us take it to go. (We were so full from buffet we couldn’t eat anymore.) I would discourage anyone from going here. And I have another groupon for 4 for the one in Cambridge but am looking into getting my money back, because this was such a disappointment. I have worked in the restaurant service industry for several years I know what good service should look like, this is not it.

This is the first time I write a review ever. When I do this it is because I really enjoyed my visit or hated it. Long story short last night a Friday night. I came back here for the 4^th time. All previous experiences were phenomenal. This was one of my favorite places until last night. First observation as I walk in. It is not crowded anymore and for a Friday night you know that is not normal. The presentation of this place is what captured me the previous 3 visits. They had glowing ice cubes in their Caipirinhas drinks. Had a card you could flip to let the server know ahead of time not to bother you every second while you are eating and there was no live music… what happened to this place? Very disappointed. I used to love this place and recommend it to everyone but after tonight not anymore. I wonder if their management changed and oh the false advertising on their website for Brazilian Brahma and also the Brahma can at their bar should be removed immediately! That’s false advertising. Very very disappointed. They have gone downhill. I will stick to my local Terra Brasils at Framingham next time.

Went here last night with my wife. We went because we’ve been to Fogo de Chao & enjoyed that experience. Well there is no comparison. The Midwest was horrendous. The variety was slim, we counted 8 times we were offered steak, and then once on the kielbasa, chicken wrapped in bacon, lamb and garlic bread. The meats were either on the raw side or well done and dried out side. There were only a couple of choices on the hot bar and most were heavily salted, and lukewarm at best. One of the chafing dishes had a «Master lock» padlock on the handle, I assume to work as a weight for the cover? The service was no better. The place was close to empty and we were seated at the table furthest from the buffet? The waiter took our order and explained how the experience would work. It took 15 minutes to get 2 waters. Then we never saw him again, until it was time to pay. The dirty dishes from previous trips to the salad bar and hot bar, remained on our table until the check was delivered. Even as the carvers kept coming by offering us steak. The one star is for the sole performer playing guitar & singing in the corner. he was the only saving grace.

Not a real Brazilian BBQ! Some thing else that the owner wants to call as a Brazilian BBQ. Too expensive for what they offer. They try to cheat you all the time offering a piece of meat that they call «Picanha» but that is a big piece of cheap meat with a little piece of «Picanha».

Ordered the BBQ. Every single piece of steak and chicken was tough to cut and chew. Seemed to me that the meat was old, tough and dry and probably put on the rotisserie a million times for I don’t know how many days. My mother ordered the Special Fish Stew and even the fish was tough and gummy. Salad bar was good. Server was very nice. Our favorite part of this restaurant was the décor and the caipirinha’s — a Brazilian rum drink they serve with LED neon green ice cubes. Definitely will find another Brazilian restaurant though.

If I could zero stars, I would because that’s the exact type of service we got. I came with a party of six, all Brazilian, so we KNOWWW our churrasco. The men in the group were joking about how much they would eat and all. They started serving a nice looking piece of sirloin; next, pork, then chicken with bacon. But those were the only types of meat we saw. The server guys passed by 3 more times, and each time the men in our party asked for picanha. Did we ever get picanha? Not even a trace. Someone asked for coke and the server only showed up with it 20 mins later. After the first 30 mins they completely stopped serving not only our tables but the other tables that came shortly after us. The man sitting at the table behind us actually had to go into the kitchen to complain that he wasn’t being served. Needless to say, the service was an absolute horror, and I’m pretty forgiving in these things. Like the guy in our party almost yelled at the server, this was the first and last time we would be there.
If you are hungry, don’t waste your time and money because dinner is $ 20+ per person and completely not worth it. Sucks.

The food was impressice 1bit of food I was in Heaven. & the server got it easy w/​us because the service is very good too.
I like the boy who brings over the meat Gabriel (same name as my son) was very nice!
I like their juice & beer varieties, buffet & salads are delicious!
Their knives don’t really cut well! Lol

Last July of 2014 we had a large group and went here for dinner and the food was good back then. We visit my parents every year and made arrangements to return. We went on a Friday night at 7:00 p.m. and there were only 10 people dining in the entire huge restaurant. That is usually a BAD sign and I wondered what was going on. A few items on the hot table were okay, but all of the meat was HORRIBLE. You needed to have the jaws of a gator to tear and tenderize the steak tips. Until now, I didn’t know you could ever overcook chicken! The only thing good to come around on a skewer was the grilled pineapple, but then again, how on earth could you screw that up? I have to concur with Stephen L. from Boston as everything he said was true: «Every item served at this restaurant appears to have been prepared and preserved eons ago, some time in the early Neolithic Era. I considered contacting the Massachusetts Archaeological Society to present my find of the mummified, dry remains of a prehistoric chicken. It even tasted of formaldehyde. I considered calling the Poison Control Board to let them know about this as well as the near-​lethal amounts of salt on everything. There is a reason this place charges for drink refills — you will need them lest you find you yourself salted, dried and processed into jerky.» I have NEVER heard of a restaurant charging for refills on drinks!!! SHOCKED to say the least!!!
I love the concept of this restaurant, but If the restaurant owner reads these reviews and doesn’t do something about it to turn this restaurant around, it is surely to close very soon.

I’m no stranger to churrasco or churrascarias. I love Brazilian food.
My best friend wanted to come here and I was like yeah let’s go! I’ve been to the one in Cambridge so I was more than happy to accompany my friend because she was missing her momma. She’s Brazilian so she wanted some home cooked food. And she got a groupon. Score!
Salad bar was good. Rice and veggies were yummy. The meat was good too, except I snagged a piece of medium rare beef and got horribly sick afterwards. Needless to say, no medium rare anything for me in the future.
Service was good, and the meat server came around quite a bit contrary to other reviews below. We both also ordered caipirinhas, which was a nice ending to the week.

Food was good when it came… Had green card up for our almost 2 hour lunch… Server stopped about 4 times with meat… Over priced and under served… Then they add gratuity into the bill… Probably a good thing cause I would have left nothing… I will not be returning to this place… I DO NOT recommend anyone dining here other than INS… To check for green cards and visas…

All you can eat Brazilian BBQ without the high price tag of Fogo de Chao? Upon hearing this, I prepared myself as is de rigueur for these types of establishments by starving myself a day beforehand. Unfortunately, I was unprepared for what a culinary horror show this place turned out to be.
Every item served at this restaurant appears to have been prepared and preserved eons ago, some time in the early Neolithic Era. I considered contacting the Massachusetts Archaeological Society to present my find of the mummified, dry remains of a prehistoric chicken. It even tasted of formaldehyde. I considered calling the Poison Control Board to let them know about this as well as the near-​lethal amounts of salt on everything.
There is a reason this place charges for drink refills — you will need them lest you find you yourself salted, dried and processed into jerky.
I will say the service was attentive, but it is not difficult to give a customer your full attention when literally every table in the restaurant is empty.

This place is great! Went for my first time today and the variety at the cold bar was phenomenal. The waiters came over to the table with all various types of meats, when we chose the option of Rodizio buffet, 14.95 $ each. Very friendly, and conveniently located next to the highway. Would love to go hear again, when next in town!

The Midwest grill has a great concept, an all you can eat hot and cold buffet with endless meats arriving at your table. Unfortunately, the food is BAD. The meat is dry and for the most part tough to chew, the cold buffet had this potato salad type thing that looked more like vomit than it did potato salad. Oh and no free refills? That is ridiculous:. 22 $ for a buffet you’d think they’d give you a free refill. I won’t be back

Terrible! We finally decided to try this place since we had a Groupon. We knew it was pricey but seemed worth it for the amount of food offered. We were very wrong! The beef was okay and the kielbasa was good (of course I could’ve just made that at home!). The rest of the meats were all VERY dry. Such a disappointment! Needless to say, we will not be returning.

Probably one of the worst restaurants I’ve ever been to. As other Unilocalers have previously commented, the service is subpar to nonexistent. The restaurant wasn’t slow but it wasn’t busy either. I had to walk to the bar every time that myself or my date wanted a drink. Being that I have been to other Brazilian steak houses before as a point of reference for comparison, this place doesn’t come close to Fogo de Chao or Tejas de Brazil. The meat was not good, and the salad bar was akin to something like Lubys or Golden Corral. I would absolutely never recommend this restaurant unless they improve their service and quality of meat and more variety at the salad bar.

The food is bad and the service is worse…
The meat was so flavorless we had to use A1.
There was maybe 12 people in the restaurant and 3 waiters. You would think that every time we needed a refill on drinks we would not have to get up and track down one if them. And don’t bother just asking as they come by your table… they’ll just forget.
As someone that travels the world I eat at a lot of restaurants. This place has some if the worst service. And it’s not that they’re rude, they just forget you are there.

Went here at 3pm for the lunch buffet, which is $ 15.99 compared to dinner which is $ 21.99 for the same thing. Walked in and was greeted by the bartender, Angela, and we sat by the bar to have easier access to drinks.
You can walk up, grab a plate, and there is an entire cold side with fruits, salad, vegetables, pasta salad, pickles, etc. lined with fresh pineapples. On the other side is the hot side, with meat, pasta, rice, bread, and other delicious options. Then once you sit at the table, the waiter comes out about every 5 – 10 minutes with a new meat option (Pork ribs, lamb, steak, chicken hearts, chicken wrapped in bacon… can’t tell you what else because I didn’t make it past the 3^rd round). Angela was an amazing bartender. She was very attentive, and we had great conversation while she made the most delicious Greatful Dead’s I’ve ever had. They don’t have razzmatazz, so she substituted for another similar liquor, and added pineapple juice per my request. When I asked for a cherry, she provided 4 which I’m obsessed with. The drinks were so strong, I only had two and I was very satisfied with my intoxication.
I’ll definitely be back. I love Brazilian BBQ’s but this place takes the cake. They also offer dessert which I was unable to take advantage of.

Literally. The worst dine in experience we ever had in Massachusetts!
We went for lunch, and after being seated, we had to wait more than 10 – 15 minutes in between each serving of the meats, even tho the restaurant had only two tables occupied. The waiter was was the most rude waiter in the universe! When I asked to see the manager (who then refused to talk to us!), the waiter said that the manager is the owner, and that I should ask the manager to fire him!
I will never go back there. I am sorry I did not believe the other one star ratings that this place have accomplish to get.

Ok so I read all of the reviews prior but I still wanted to take the guys anyway. So heres the REAL DEAL. The «Salad Bar — Hot Bar» was terrible! The cheese tasted like olives and you could tell it was bad! When the food came along it was about 4,928 degrees! The chicken wrapped in bacon was the only thing that was half way decent. The steak was awful and I didnt even attempt to try the pork (pork is supposed to be white not brown and grey). The garlic bread was pretty good as everyone else has said, as well as the pinapple. The place was pretty dirty and the waitstaff was not very fast.
Over all if you have a choice in brazilian steak houses chose a different one, I would be surprised if this place stays open another year!
LOOK AT THE PIC I POSTED — These are the tongs I recieved to grab the meat… Obviously not cleaned in some time. All the other pics posted MUST have been staged because NOTHING looked that way in the place, not even close!