Buyer Beware. Unhappy with business practices of owner(s) and employees. I went to the store, since I just moved here and prefer to shop local. BIGMISTAKE. THESEPEOPLETAKEADVANTAGEOFYOUANDTRYTOSLIPEXTRASINTOTHESALEWITHOUTTELLINGYOUTHECOSTANDTHEYREMOVETHEPACKAGINGBEFOREYOULEAVETHESTORESOTHATYOUCANNOTRETURNTHEPRODUCT. They have a whole game going and it stinks. It is very deceptive and they are unreasonable to deal with. I told the clerk I wanted comfortable shoes to support me during pregnancy. I picked out several pairs. Before I even tried on the first pair, the sales clerk(Charlene) said, «Let’s start with these,» and slipped some inserts into the first pair. The shoes were close to $ 300 and she treated the inserts like they were basically a gift or if anything, a nominal amount. She continued to go through the shoes I picked, saying how the inserts go from one to another. They didn’t have the color shoes I picked in my size, so she said I could pay for them and pick they up at the other store. I did, and they took the inserts out of the box at the register and handed them to me. Within 15 min I arrived at the other store and realized that the shoes I was picking up had too high a heel for me. They exchanged them for me and I bought 2 other pairs. When I got home and looked at my receipt, I realized I had been originally charged over $ 45 for the inserts AND I WASNEVEREVERTOLDTHAT I WASBUYING $ 45INSERTS. I went back and tried to return them, in original condition, without the box(because they kept it). They refused to take them back because I didn’t have the box. I said I wanted the box then, and they refused to give it to me. I’d like to know what I bought, how to use them, instructions, etc. but they wouldn’t give me the box to return the inserts, or to have so that I may know what I bought. TOTALSCAM. It isn’t about the money– meh $ 47 big deal. It is about the tricky business practice. BOTTOMLINE– THEYWOULDRATHERMAKE A SALETHANMAKE A CUSTOMER.
Matthew H.
Évaluation du lieu : 4 Savannah, GA
Savannah landmark since 1892, but their style stays current. Knowledgeable salespeople who actually help you, and a great sale twice a year. Best shoe store in Savannah.