Savannah Yellow Cab

I have no idea what is going on with this company. Needed a ride from Memorial hospital, ten minutes away from their Staley ave location. After half an hour I called again to confirm that I had indeed completed my request. «Yep he is on the way!» Another half hour later with no taxi in sight and hearing nothing from the driver, I cancelled the request and got an über instead. Within five minutes he arrived. Seriously, when über is an option don’t waste your time with this horrible service. To be fair the phone operator seems like a nice guy. That’s about all they have going for them.

Horrible company! Waited 1hr 45 min for a cab that was supposed to be there 20 min after we called. Called a second time after 45 min and was told they would be right there. When calling back after 1.5 hrs, they gave me the drivers personal phone number, told me they were not in control of the driver. Even after talking to the manager and another person who jumped on the phone… no one helped. Apparently this company gives precedence to people who hail cabs over those who call.
After calling the driver I was told «oh honey, it’ll be at least another 30 min» Needless to say we cancelled and will never use them again. DONT USE!

Waited an hour for a cab that was to arrive in 10 – 15 mins. All excuses, no delivery…

Worst service ever! Before the start of this year I had no problems.
However…if someone else took it over they have the worst track record ever. Not only in the past 3 weeks have they not answered their calls, nor returned messages, when they did i never got a cab!
I called at 7:50 for a cab around 8:30 knowing i have to be at work at 9:30. It is now 8:50 & i have to make other arrangements. Really!!! Great customer service, guys!