Lids

I am a hat fiend, so I have been a customer of Lids for quite awhile now, though mostly via their online website and order system. If you are a fan of ball caps, this place is about as clutch as they come. They have just about everything you could possibly imagine in sports for New Era fitted, and they also do several exclusives that you can only get from them (see the pictured KC hat). You can even get New Era caps from some pretty obscure sports too. Need a 59FIFTY from the world championships of ping pong you say? This place is your best bet to find it.
They also do custom embroidery and stitching if you are wanting to personalize your cap even further. It’s not a cheap option, and fitted wool caps are not cheap in general, but if you are feeling froggy and suddenly decide that it’s appropriate to have «I’m Rick James, bitch» stitched on the side of your caps in large Old English font, they can hook you up.
If you are a frequent hat buyer, I suggest you fork over the 5 bucks to join Lids club. You get 20% off all hat purchases, and it’s tiered. So like most customer loyalty programs, the more you use it, the more you get hooked up. This also gets you VIP access to special hats before the general public. And you might think. «who cares?» Wait until a team you follow actually wins a championship and it comes through in a big way. You pretty much get hooked up like the players themselves. 90% of the people you come across will wonder where the hell you got the hat from.
My only major gripe about Lids is the shipping turnaround time. Maybe it’s just because I am so spoiled with Amazon prime, but it takes a solid 3 days before my hat even ships. And no, Lids club membership has no bearing on shipping. I think loyal customers should also be rewarded with this as a perk.
Other than that, this is hands down the best place you can find for caps. I have never seen it equaled. Their selection is unreal and I have never had a hat I wanted be out of stock in my size.

LIDS has a great selection of products that make great gifts.
However, they have screwed up several orders, and have had poor customer service resolving my issues. Once, I asked for text to be stitched onto a hat, and I gave them specific written instructions about the orientation of the text. They ended up printing it backwards, and I received the gift weeks after it should have been completed. The second time, I made an order in the store to be shipped– and instead of shipping a hat, they just charged my card for S&H and sent a gift card to the address. Then, when I used the gift card to order the hat again to be shipped, they just charged me for S&H and never delivered the hat. I have yet to hear back from them regarding this recent customer service issue.

I had an exceptional experience at Lids! The manager, Frankie, helped me, and she was just amazing. She helped me create personalized hats for a reunion my husband and I were hosting at our home here in Chicago. She was able to work wonders with her embroidery and went way over and above for me to make an exceptional hat and very quickly. She even came in early to work on them for me –so incredibly nice! I highly recommend this Lids — amazing!

They have a great selection of sports caps at this store. I went looking for a Blackhawks cap and there were a few styles to choose from their inventory. The staff at the store was helpful as well making sure that I found what I wanted. I walked away with a sweet looking piece of headgear which I will be wearing when the Blackhawks face the Phoenix Coyotes on November 30^th.

The gentleman working today was helpful and nice. The selection was good and the store was clean. Thanks lids

Matt summed this place up just right.
I hated being in here and left as soon as possible. The only plus? I picked up two knit Notre Dame winter hats on sale for my guys. I got a decent deal and I was pleased. Thankfully, I was out in a couple short minutes.

This place is not about cool and unique hats so much anymore. It used to have nice hats for a variety of teams but it has turn into a haven for gangbanger wannabes in the suburbs to by «graphic hats» and hats they can leave the bills flat on with stickers and tags all over it.
No thanks!