Sonesta ES Suites Schaumburg

I normally stay at a 4 star hotel when traveling but I wanted to find something with a kitchen so I could stay in and do my own cooking without having to bother going out each day. Besides, it was cold there and I didn’t feel like getting out to often.
This hotel went way above and beyond of what I expected. The rooms were super clean and comfortable. The dishes and pots and pans were clean and in great shape as well. I found the entire staff very kind and delightful and they always made sure you got everything you needed. I had the opportunity to meet the housekeeping manager and I found her to be very genuine and she went way and beyond her call of duty to deal with a situation in my room.
The only negative comments that I have to say is that the internet kept going in and out of service and in the kitchen the ceiling had food splattered all over it. If it wasn’t for these 2 things, I would give it 4 stars. Regardless, I find myself coming back here again and again.

Nice location off the noisy roads close to residential area. The suite was spacious, like a small one bedroom apartment or studio.
Don’t waste your time with their breakfast, though. Powdered eggs and tasteless pancakes are their idea of breakfast.
We would stay again and make plans for breakfast next time. We just stopped by a local donut shop.

This is a hidden gem, have travelled a lot and stayed at all sorts of hotels, apartments etc. But the level of service I got from the staff at this property was of excellent standard. Given that it is an extended stay property so at first I wasn’t expecting much in terms of service. But the service was right on the spot, they were friendly, helpful, cooperative checked all the boxes.
The rooms were very spacious and cozy, I stayed in a two bedroom for 60 Nights. Location is very central near to the Woodfeild Mall, groceries are right around the corner. Everything is within 5 min drive. Highly recommended for people coming in for a short or a long stay.

My September 2015 mega trip in Chicago stopped here in Schaumburg, IL for one night before driving north to Wisconsin. It was the thing to do really.
I chose the Sonesta Extended Stay hotel and suites due to its proximity outside of the urban core of Chicago and the ease of getting out of Chicagoland and onward to the interstate trending north. I booked this trip on
and it was actually the best location for me, since I got to hang out with a friend of mine who lived and worked in the area before I drove out to Wisconsin. I arrived here on my birthday, 09÷17÷15, and it was a good choice to stay here at the Sonesta Extended Stay Hotel and Suites here in Schaumburg and stayed just one night. The property seemed like apartment buildings /​condominium complex, but it functions as a hotel in a residential model. The overall experience here was pretty good.
I checked into room 111 and I got the parking spot right in front of the door. I guess I got re luck of the draw. The room key is not your standard insert room key, but like a stay in Las Vegas at the Vidara hotel, you just wave your key over the sensor and it will open. It’s kind of cool in a way. The Sonesta Extended Stay Hotel and Suites is located on 901 E Woodfield Office Court in Schaumburg. They accept major credit cards upon check in and asks for your driver’s license for identification. The suite that I received was really nice, with 2 master bedrooms instead of one. Too bad I couldn’t stay for more nights here in Chicago /​Schaumburg. Either way, the accommodations for the night were beyond adequate and the room was just excellent for what it was. Pricing here was about $ 139/​night, which wasn’t that bad. Considering it was my birthday night, I splurged a little. :-)
The service here was good. The check in process was rather interesting, as there was a trainee manning the front desk. The manager of the property had to be summoned to check me in and show him the ropes. We’ve all been there in our careers, so it’s not a bad thing. The wifi was killer good and they have a manager’s reception thing every so often, but I didn’t get a chance to attend that night of checking in. Oh well. The check out process was quick and positive. Just get in, drop off the room key, and be on my way.
I chose to sleep in the main bedroom and not the one on the right side after you enter the room. The televisions worked beautifully and it was just comfortable to be here. The room itself was clean and quite well managed. Definitely well worth the money paid for this hotel stay. I’d recommend this property to anyone who wants to stay just outside of urban Chicago and don’t want to pay high hotel room prices in the city. Consider Sonesta Extended Stay hotel and suites for your visit to Chicago /​Schaumburg or wherever your travels and life may take you.
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B+

What a great place! The design and furnishings are cool, modern and clean; the front-​desk attendants are friendly and helpful; the breakfast buffets are substantial and tasty; and the 2-​bedroom suites are perfect for two couples traveling together. We were in town to run a marathon on a Saturday, which was apparently not a day that towels are exchanged. When we returned to the suite around 11 am, we called the front desk and explained that we all desperately needed showers after that exertion, and towels were immediately delivered. This is our first time staying at any Sonesta property, and now we’ll be looking for these wherever we travel!

Great experience at this hotel. Friendly staff, big clean rooms, outdoor pool — it was a great stay. Only downfall was we asked to be by the pool and we were accommodated — in retrospect, it was a bit too noisy but this was not the hotels’ fault.

At first look this place looked like an apartment complex but once you get in to the room this place is nice, clean, and updated. Although it they do look like apartments, they don’t feel like them. Overall this place is nice and although the breakfast is under par this place is good.

What a beautiful place! For the price, you can’t go wrong. My family of 5 stayed in a 2 bedroom/​2 full bath suite (2 king, sofa bed) and we’re very comfortable. There was a cute little kitchen that was fully stocked for prep (full size appliances). The décor was very modern and clean. Really, an ideal room.
There was a lovely pool and basketball court to keep the kids busy. Plus, a hot breakfast buffet that is complimentary for guests. The lobby was a gorgeous place to have a nice breakfast.
I’d never heard of the place prior to my visit, but I was thoroughly impressed with the place. The only gripe was the loud a/​c, but that’s not enough to keep me away. I will continue to stay at Sonesta whenever possible. A very nice place!

If you need a hotel room with plenty of space look no further. The rooms are like apartments. Ours has two bedrooms and two bathrooms, sleeper sofa and full kitchen. The property is near the end of a renovation so the sidewalks are a mess but the rest of the work is done and it looks great. Breakfast was good and the pool and basketball/​tennis court are ready for the kids to enjoy. I’d definitely stay here next time we are in the area.

We reserved our room at a very reasonable rate and were quite pleased with the size. The living room did feel a little tight, but not unbearable. Our family of 7 fit nicely and everyone was comfortable.
The rooms were clean and modern.
The toilet was most impressive! At first the flush is unassuming and then it sucks down whatever you give it. You won’t see a plunger in these bathrooms, nor will you need it. Eat a little extra at dinner without fear of flooding your bathroom. I highly recommend keeping babies away from these super commodes.
The only negatives i saw were the parking lot, which could use some repair, and when I went to get more pillows, they only had standard pillows but king pillow cases available.
Honestly, I feel I’m nitpicking to have a negative point.
If you need a nice, clean, modern suite for a great price, look no further.

Remarkable.

Hotel staff is wonderfully kind and will help you get around the area or into Chicago. The rooms were modern with new furnishings and several USB and normal outlets to accommodate electronics.

Had a great stay and no complaints. Make sure you take good care of Felecia as she was great with us on check in, taking the time to tell us what the city all had to offer and even booking our reservations for us for the evening. The facility was very clean and quiet and the free breakfast was great. If we are ever back in the area again we’ll definitely be staying here.

My husband and I celebrated our wedding anniversary here and were not disappointed. Checking in and out was quick and efficient. The property was tranquil and we wished that we’d found this place during warmer months to enjoy the outside. It was definitely our home away from home. It appeared that they were doing major renovations on the property but it wasn’t bothersome. Our room was new. The bed was extremely comfortable and there were two televisions in our suite, which was nice. I could watch my regularly scheduled programs and my husband could still enjoy his sports channels. Will definitely stay again.

Read some of the bad reviews on here and seemed sketchy but I’ve stayed in 2 different rooms in a week span and its AMAZING! Especially for the price, we got a 2 bedroom 2 king rooms with 1 pull out sofa bed for $ 150 with tax and everything and the rooms are super clean! Great comfy beds very cozy and home like… I would not stay anywhere else when I come back to the Chicago area. And the staff at the front desk are beyond nice… can’t wait to see it after renovations are fully complete! Keep it going sonesta your doing it right

NOTE, if you have a loyalty card (Travel Pass):
There’s a 10,000 points per stay cap. If you’re long term, check out when you reach 10K points, then check back in, and repeat. I got hosed out of over 10,000 points. I learned the hard way. :(
First, know that this isn’t a five star hotel. As far as hotel class, it’s three stars. However, for the most part, the service is five stars.
One and two bedroom suites are available, as well as meeting/​conference areas.
The rooms are recently renovated to perfection, with wonderfully efficient motion activated heating and cooling (the A/​C and furnace are top notch, although VERY loud), full size electric range, coffee maker, toaster, microwave, garbage disposal, dishwasher, and refrigerator, pleasing blue and yellow modern décor, sparkling pool, BBQ area with picnic tables, coin laundry, gym, basketball/​tennis court, free fast Wi-​Fi, business center with printer, nice tropical-​scented bathroom amenities (built-​in pumps in the bathtub), good quality linens, spotlessly clean and fresh, more like staying in an apartment/​condo than a hotel.
Some reviewers complain about the parking lot being in rough shape. That is no longer the case. It was recently resurfaced.
The staff is amazing, with one exception. I don’t know what they’re putting in their coffee (happy pills?), but the staff is one of the friendliest, most helpful groups that I’ve come across, and they’re super accommodating and responsive. Kudos to the entire staff, but standouts are Steven (operations), Raul (executive housekeeper), Dan (maintenance), Maureen (manager), Jerry (maintenance), and the entire front desk crew, with one exception. They went above and beyond during my stay. All the people are wonderful from maintenance to housekeeping to front desk to management. As for the one exception previously mentioned, she usually works the graveyard shift. She has zero coping skills and a histrionic personality. When asked why they keep her on, her coworkers told me she’s the only one willing to work that shift. I’m deducting one star because of her.
I was feeling under the weather for part of my stay and the thoughtful staff was kind enough to bring a little get well card to my room. What hotel does that?!? The fact that it was handmade and signed was endearing. I posted photos of it here on Unilocal.
They do full service housekeeping once a week. The other days, you get «light touch», which is freshen the towels, make the bed, and take out the trash. They don’t offer any housekeeping on the weekends to guests who have stayed over 30 days.
By the way, housekeeping always seems surprised when I tip them. Don’t people know to tip? Tip them. They work hard and it’s a nasty job.
There are no elevators, so get a disability access room, if you can’t do stairs.
I am asthmatic. An issue for me was cigarette smoke occasionally coming through the vents. The hotel is non-​smoking, but addicts are addicts, so they ignore the policy and smoke all they want.
They serve a free, hot breakfast in the lobby every morning. Tuesday through Thursday there’s an evening reception with food, excluding holidays.
There’s a bar, lounge, and convenience store in the lobby.
They have cable TV in the rooms, but choices are a bit limited, no AMC or Showtime. An awesome addition to the guest suites would be a DVD player. I bought my own and plugged it into one of the TVs with no problem. Each room has a TV in the living room and in the bedroom (s).
The kitchen has an electric oven, but no bakeware, which seems silly. I ran over to a nearby Target and purchased a cookie sheet for five bucks and a couple of disposable baking pans for a dollar.
Laundry is a bit pricey at the hotel coin laundry at $ 3 per load ($ 1.50 to wash, $ 1.50 to dry). If you have a vehicle, save yourself the headache and use Kingsport Coin Laundry around the corner on Roselle Rd. It’s spotless and has free Wi-​Fi. There is a reasonably-​priced dry cleaner next door to Kingsport that does a great job.
The hotel has a great location on a quiet side street off the main drag. It’s very convenient to local shopping, restaurants, and expressways. There’s a Target with groceries right around the corner that you can walk to in good weather. It’s less than a mile away. It took me about 15 or 20 minutes to walk there, which would be about five minutes via car. I found a branch of my bank close by (Chase), as well as Woodfield Mall, which has a movie theater, restaurants (pretty much every type of cuisine), Whole Foods, chain retail stores, a comedy club, and so on. You really couldn’t ask for a better location or any more nearby amenities. There are oodles of entertainment and conveniences.
If you don’t have a vehicle, the hotel will shuttle you to nearby places, just ask.
All in all, this hotel is a good value, quiet, well-​located, comfortable, clean, and friendly. I highly recommend it, especially if you seek a more homey feel.

A good surprise. Good deal for the price.
The hotel is very well located, close to shoppings and good restaurants. Even IKEA is near. There is a shuttle from the hotel to the METRA station, if you do not want to go to Chicago by car.
The reception is nice and clean. Coffee, tee, and water infused with fruits is available. Staff is friendly and smiley.
Suites are well divided and very clean. It even smells clean! I turned over the bed to verify. Sparkling kitchen and appliances.
Breakfast was nothing special, but had everything that we see in most hotels of the same level.
I will be returning :)

My BFF and I met for a girls’ weekend and stayed at the Sonesta ES Suites because the price was right and it was located near the malls! I had absolutely no issues at check in and was given an information sheet with all the info I needed for this hotel (location of my suite, breakfast info, evening social info, etc.). Found our room to be clean and comfortable. We didn’t spend much time there but when we were there it was great! At checkout we discovered that they are getting ready for a HUGE remodel and am looking forward to checking it out again! I’ve stayed in many different hotels in the greater Chicagoland area and while this wasn’t the best, it was definitely a great value for the price. We’ll definitely return!!!

One word. DIRTY!
When I told them about the food stuck to the carpet the guy at the front desk said, «Don’t worry you won’t be charged for it. I’m sure our staff knows there was a family in the room before you and they did not have time to do a deep clean.»
REALLY? Admit you didn’t clean my room? Thanks for not charging me for someone else’s dirt!
Two Words: never again!

This is now Sonesta ES. I don’t know when it switched over but I’ve stayed in 4 different rooms in the past month and can tell they’ve all been recently redone. They are clean, the linens are good (sheets better than towels), bed is nice. Kitchen is well equipped. The people that work here are nice – they’ve made it a point to get to know my name and say hello. The services here make this a bargain – free internet, free laundry, free printing, free faxing, free scanning, free breakfast that includes healthy choices and a free reception in the evening many nights that includes an adequate meal, also, a woman named Minerva pours a mighty fine glass of wine! There’s a fitness center that’s okay – the equipment has seen some wear.
I was good w/​it. Its a GOOD VALUE. Good price and clean. I would not only stay here again but also recommend it.