The Ice Cream Shop

Everything was just ok. First off we ordered a medium flavor burst blue goo cone and it was really bland. I have had flavor burst before and this was so bland it just tasted like a vanilla cone which is not the usual for flavor burst. The other item ordered was a small hot fudge sundae, we originally wanted a butterscotch sundae but they said they don’t have butterscotch sundaes just caramel sundaes. They did however point out that they had butterscotch soft serve so a hot fudge sundae with butterscotch soft serve was ordered. Again this butterscotch soft serve was just as bland as the flavor burst and tasted just like vanilla soft serve with a light brown coloring to look like butterscotch. As we go to pay the cost was around $ 8.00 and I go to pay with a card and the employee points to this tiny sign that says ten dollar minimum. Luckily the other employee said don’t worry about it and took the card as it was all I had so two stars for that. Although I do find it a little ridiculous for a $ 10 minimum at and ice cream stand. If one or two people go and order they will struggle to meet that $ 10 minimum. A customer next to me was forced into ordering more than he wanted because he had to meet the minimum. Not a good way to retain customers

On a hot day, this ice cream is probably fine. The hard ice cream is Perry’s, not homemade, but it’s one of the best. What is terrible is the service. It wasn’t a huge deal that they got the order wrong – that happens, although with just two items, I’m not sure how it was completely wrong. But, what was worse was the response of the older man (owner? manager?) who was in charge. As others have said, he is unpleasant, grouchy, and obviously unconcerned about customer service. If you have another option, don’t go here.

This place is just ok… I had chocolate/​vanilla twist in a cup with chocolate dip poured on top… The taste of the chocolate dip isn’t very good… For me not to eat it all is very unusual as I’m a chocoholic!

BEST ICE CREAM ON PLANET. This is my favorite ice cream shop i have ever been to. Most people cant figure out the name of it. The actual name is Muffin’s. They make their own ice cream and they also have other foods that are good. My favorite is a large rootbeer float. The young staff are really friendly. I totally recommened coming its sooooo worth it.

Have passed this place a million times, finally went with family tonight, and it was not great. The service was inordinately grumpy, and all of us had something wrong with our orders. My husband ordered a shake that was basically milk with flavoring – he threw it out. And on top of it all, we think we were overcharged for everything – $ 7 for a kiddie vanilla soft serve and a medium shake that didn’t have ice cream in it? Next time we’ll go to Sweet Frog. But we were with our toddler, and didn’t have time to wait in line again to complain about our orders. We will not be going here again because of the poor service and poor attention to detail. Seems to me that if you’re going to have a million flavors, options, and sizes on an 11pt-​size menu, you should try to get things right.
Fries were good and salty, hot dog was decent, soft serve was good. They carry Perry’s hard ice cream, and it seems like it would be hard to mess up scooping pre-​made ice cream in a cup, so maybe that’s ok too.

Food is good but customer service is terrible. The man at the counter was snippy and rude. The other girl had a fake smile and was not very friendly. Not sure if I’ll be back.

We stopped at this ice cream shop on our vacation. It’s called «Muffins» in some places, but Ice Cream Shop in others. I got a sundae and it was way larger than I was expecting. The husband got some crazy banana split concoction and it looked fabulous. Staff was friendly and though there was a bit of a wait — it was 4^th of July — they served us fairly quickly. They have a cooler with ice water off to the side and the water is quite chilly, which is nice on a hot day.

Holy red neon lights! I’ve driven along this stretch of Central Avenue between Schenectady and Albany countless times and passed by this plain looking strip plaza with the light red neon lights for the Ice Cream Shop and Laundromat (located in the Town of Colonie) and been here a few times over the years. It’s a quick and convenient place to stop.
The Ice Cream Shop has outside takeout windows and serves up Perry’s Ice Cream, soft serve, flavor burst, sundaes, floats, malts, shakes, flurrys, banana splits, ice cream sodas, and Penguin Ice. Besides ice cream, they offer hot dogs, burgers, chicken tenders, pork sandwiches, chicken sandwiches, nachos, chips, and cold drinks. The food and ice cream are decent and standard drive-​in fare. I once got a brain freeze from eating their ice cream too fast since it was soo cold. The prices are fair (ice cream $ 2 and up) and sandwich meal combos are offered too.