Simply Perfect Nail Shop

This place doesn’t even deserve 1 star! I came in on a Sunday and they only have TWO people working! TWO people on a weekend!!! They told me an hour wait so I waited. An hour later there are still FOUR people still ahead of me on the wait list! Thanks but no thanks. That’s the last straw for this place! I’d rather drive farther and pay more!

The shop got all new tables and chairs which are soo much better! They have a few new people doing the nails as well which is nice. Sometimes they get busy, so there is wait but they are right next to the food court which is nice. Super convenient!

Simply nails is simple substandard. They are convenient, because they are so close to me. The staff are pretty friendly, and the place does get busy. However, my monthly pedicure has been sub par each time I’ve gone. I hate it, because I want to live the place. I can’t. I need to be more adventurous and get to a place that heats their foot bathes to warmer than barely over room temperature, and not charge 35 $ for a 5 minute massage.
They were friendly with my daughter, and did a manicure for her (she is 3), and on top of my pedicure it was only $ 5.
The nail polishes are a nice mix, but seriously every time they are streaky and clumpy. Maybe I should check the expiration date on them…
For the prices and services they say they offer, I have seen no difference in the amount of money I have paid for my pedicures. It’s disappointing! I wish there was another nail salon worth while on Schofield. I would steer clear of this if you’re not looking for a quick fix or pedicure. If you’re looking for a nice salon that will give a good massage and use more than like warm water, go elsewhere.

Customer service was horrible due to an experience with one lady there. The lady who did my eyebrow wax (I guess she was sitting around the nail salon during her break) just sat around glaring.) When it finally came my turn she led me to the back to lay on a dirty, hair-​ridden chair. She didn’t bother to say hello nor was personable even at the beginning, and she didn’t ask how I wanted them done either. Her waxing methods were painful and she didn’t bother to take the time to do them, as in the end they were very messy and sloppy.
Before I had even the chance to get up from the chair she was already out of the door ready to ring me up, so I’m not sure if that was there style of customer service or not. But at the very least say something or be personable especially when you’re in a job where customer service is important.
Horrible, horrible lady and experience.

I’ve been here quite a few times hoping the next time would be better than the previous but I am always disappointed! I love a good pedicure and this is not a good place for one. I always order the spa pedicure with mask and massage and it’s always so half assed they completely rush through it and want to move on to the next customer they said my heals were dry and recommend a callous treatment so I agreed and I have to say this only made my feet worse and it was painful to walk for a few days the only reason I gave two stars is because the actual polish always looks nice but I won’t be returning

The lady I had did a terrible job giving me a manicure. She recommended me to get gel, how are you going to recommend someone something which you are terrible at?!? However she did good on my pedicure, shocker. My husband said he doesn’t know why I would get my nails done at the PX, the people seem like they don’t care about their jobs there. Horrible place.

Everything previous reviewers said and a fungal infection to boot!
I’ve visited this shop 3 times.
The 1^st time was unremarkable but it was convenient so I decided to go back. (Note: this is not actually any more convenient than the lovely little salon just off post in wahiawa which is the polar opposite of this place)
The 2^nd time was when the worker stabbed my big toe under the nail. I felt it! She continued on speaking in her native language to her co-​workers oblivious to me.
The 3^rd time was to show the manager the damage done on my toe. (I visited a cosmetology school professor and let her give an assessment to confirm how it could have happened.) By this time the redness and swelling had gone away just the infected toe nail was obvious.
I was informed there was not a manager. when I said this happened here showing my toe, the woman insisted they did not cause it. She then quickly began speaking her native language to the other workers while telling me no, no, no.
Just for the record I have had countless pedicures and never an infection & this was the only shop I had visited in the past 6 months so no chance it happened anywhere else.
I would not in any circumstances recommend this salon. They are unsanitary, unfriendly, and not at all aware of their responsibility to the customer.

I just got my first set of gel nails here. I really like them. I hope I can keep them up once I get back to the mainland. They dried super fast and I love the color. The ladies here are really nice, as well.

I had been going here just because of how close it was but Im never 100% satisfied with my nails. Its not a horrible place, they are all very friendly from my experience but one thing that drives me nuts is being hounded about getting gel nails. After the first or second time I say no about getting gel nails PLEASE stop asking!

This place gets a one star. Their service was not good. We waited forever for a color change and manicure. I’m pretty sure I didn’t see anyone clean out a pedicure tub before taking the next customer and my technician cut my cuticle too far which caused me to bleed. Then told me that it was my fault because my skin was so dry. I went to wash my hands and there was no soap on the dispenser ! There was nail polish around my skin even after she used the brush to «clean up» the excess. Won’t be coming here again!

If i could give this place .5 stars I would. I never write reveiws. The lady who helped me used the nail grinder on my bails until she burnt my nails, my nails got broken, and all of my nails are crooked. She asked me if i wanted a manicure and i told her to which she proceeded to do anyways, i let yer figure oh well i could use a good rub down on my arms, nope she rubbed them for litterally 10 secs before she stopped. I dont know why the hell i even paid for the nails. The girl was nice but my nails look horrible and i will never come back here. Ever.

Horrible Hubby and I got pedicures. Employee with hubby was rude and answered phone in middle of service. I got such a severe infection I had to get antibiotics. Will never go here again!

I just arrived here in Hawaii about two weeks ago, so I was pretty desperate to find a good nail salon. Since this was the most convenient place at the time, I decided to give it a try. My gel manicure was decent but way too pricey and the pedi spa was alright. All in all my first experience there was ok. Well, yesterday my husband and I had time to kill before we filed our taxes with H&R Block at the PX, so I wanted to see if they had time to squeeze me in before our appointment. [my nails were in desperate need of a refill they grow so fast!] Anyway, I asked the chubby and non-​smiling receptionist (yes, I went there) if she could give me an estimated wait time and instead of answering my question she rudely asked me «what do you want done?» I told her my nails needed to be refilled and she asked me if they were real or fake. I said that they were my real nails but the top was gel. Well, this cray cray didn’t believe me (come on why would I need to lie?) and she had the audacity to tell me to show her the bottom of my nails as if I was lying to her! First of all I asked her a question then she insults me by telling me to show her my nails. Ummmm nooooo boo boo. I then asked her politely again about how long she thinks the wait time will be and she said very rudely and rolled her eyes at me and said «twenty minutes.» To that I said, «no thank you» and I walked my un-​filled REAL NAILS out of that salon. Tell your boss you lost them $ 150 a month from not keeping my patronage due to your crappy service and attitude.

I’m a regular, at simply perfect nail shop. I really like the customer service. The ladies are polite and greet you as soon as you walk in. Is not a super fancy place but they take their time to do your nails. I don’t advice going on a military pay day because the place is crazy busy the 1^st or 15^th. Very customer friendly place. I don’t. Have a particular nail tech, I have try them all they all do good a job.

I used to go to this shop faithfully and was a regular but I was not pleased with my last two visits. I came in the store at 5:06 (54 minutes before closing) to have two nails fixed and the design changed on my nails. The new chick with the glasses and short hair whose name I can’t remember, had the nerve to tell me that they couldn’t service me because everybody was busy (except her) but she didn’t know how to fix two broken nails and change the design on them. She said that by the time the other technicians finish up with their customers, it’d be time to close. First off, what kind of technician can’t fix two broken nails and change a design? Second off, you don’t turn customers away just because it’s almost time to close, that’s very unprofessional and the quickest way to lose customers and money.
The time before that, my regular tech, Kathy, wasn’t there so I ended up getting my nails done by the male technician, I hated the way he did my nails! It was almost time to close so he pretty much rushed doing them and then had an attitude when I asked him to fix the ones I didn’t like.
It’s been so hard finding a good nail shop in Hawaii so I started coming to this one because it was the closest to my house and the prices were somewhat reasonable, but after my last two experiences, I don’t think I’ll be returning here for a while. The only good technicians in that whole store are Kathy, Chau and Anna and they’re always busy because they’re the most requested. That’s really sad considering there are like 8 technicians in that store. Word of advice, get some new technicians who actually KNOW how to do nails and get a bigger and better selection of colors.

HORRIBLE!!! Tried to give this place a chance three times and all three occasions made me regret giving this place a chance. To begin with it’s too pricy for their crappy service. Second, their wait time is always too long. Third, you have to pay separate if you want your feet «massaged», which to them it’s only putting lotion on your feet (not really a massage). All nail places I’ve been to include massages because they don’t want their customers to leave their business with ashy feet, but not this place. And to conclude the last time I was there I got a mani & pedi. My toe nails were cut uneven. My gel mani looked clumpy and the nail Polish was on my fingers. When I complained about it they had the nerve to tell me that my fingers were lumpy and that’s why the nail polish looked that way. I was very upset and another lady offered to fix it but I was not offer a discount or and I’m sorry. WILL NOT BE GOING BACK…

It’s my first time visiting to this salon. I was greeted immediately and I didn’t have to wait more than 5 minutes. This salon is located in PX of Schofield Barracks.
This is my review upon my visit on 3÷28÷2014 around 13:45 — 14:15.
Pros:
–They accept star cad and Exchange gift card.
–Short waiting time.
–Price is OK. around $ 21 for express Pedi. (+$ 5 for French)
Cons:
–All the technicians speak in different language in front of the customers, which I think it’s very rude since they have a salon on US military base. My technician doesn’t even talk to me, she just tapped my foot when she wants me to switch the legs or whatever. I didn’t feel comfortable because I felt like these technicians were talking something bad about my feet in their language.
–Their color choice is poor. Nail Polish we’re stored in the cheep book case and it wasn’t even color /​brand organized.
Over all, I’m not sure if I want to come back here again. It’s just OK place.